Find 5-Star Hotels in Serik

Service was very good Reception was cooperative and helpful lobby was clean but a bit small and cozy no elevators except in main buildings and usually crowded. when it comes to a family room on the 4th floor in a second building without elevators and round staircase it is totally annoying. food was moderate compared to other resorts we stayed other facilities were convenient.

Шикарный отель, хороший, вежливый и внимательный персонал. При бронировании попросили застелить диван для третьего человека. При заселении этого не сделали, но в течение часа подготовили спальное место. Также было два халата и две пары тапочек. Попросили донести и персонал сразу все исправил. Мы приехали в отель рано, в 10 утра, хотя заселение с 14-00. Номеров свободных в наличии не было, поэтому раньше нас не смогли заселить, но Нас сразу проводили на завтрак. Это было приятно. Спасибо ❤️

It was a nice place and nice location.Food is very nice but very limited choices.

Rest in this hotel for the third time, everything is wonderful, separately I want to highlight adult animators Dmitry and Alina, guys you are super. Children animators all wonderful 👍🏻There are questions, very all fat, for health it is certainly such for yourself. All the rest is wonderful, the new aquapark is good done, the new children's game 👍🏻

Crystal Family Resort – Not What We Expected, But Tours Were Fantastic! We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations. Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality. Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow. The spa area was nice, but prices were a bit high. Now to the best part of our vacation: the tours! Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent: 1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun. 2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking. Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings. In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!

For this price, a room with direct pool access and a private sun terrace – this is a really good hotel. **Location**: 2.5 km from the sea, but there's a shuttle every 30 minutes. I didn't go to the beach as it was still too cold for me to swim. My goal was just to sunbathe). I really liked the idea of separate zones for families and adults. I saw them denying entry to guests with children in the adult section, which is great. It's quiet there, no music, just perfect. Near the hotel, there are pharmacies, a Migros supermarket, and Land of Legends is a 15-minute walk away. A taxi is 10 euros one way, but walking is better. **Room**: The room is simple but modern. However, the toilet smelled of cat urine, and the smell wasn't removed. I wasn't moved to another room. A bathrobe is by request; the first one they brought was ripped and too small. I asked for a replacement and got an acceptable one. No body lotion. Plenty of outlets, and the bedding and bed are fine. Overall, the cleaning is good. **Food**: Good. Always a good selection. Once there was smoked red fish for breakfast and once crayfish for dinner. But it seems there are few beef dishes. The snacks are a bit strange and pointless. **Drinks**: The cocktails in the lobby are awful; they're more or less okay at the adult-only bar. **Service**: The staff are responsive to requests and complaints. The restaurant also has good service; you don't have to go to the bar yourself, the waiters are excellent. **Downside**: On the -1 floor, in the adult zone, there's a disco from 11:30 PM. The music is so loud you can hear the song lyrics in your room. Those sensitive to noise definitely won't be able to sleep. Extending the room for 7 hours due to a late flight cost 140 euros – which is not reasonable.

I stayed at Regnum Carya on my own and was very happy with my choice. It’s an excellent option for both a relaxing getaway and a comfortable solo vacation. The hotel grounds are large, beautifully maintained, and very scenic — perfect for walking, reading, or simply enjoying the atmosphere. The room was spacious, modern, and very comfortable, with excellent soundproofing. Housekeeping was high quality, and everything was always clean and well organized. The food was outstanding: a huge variety of dishes, all delicious and diverse, making it easy to choose meals to suit any mood. I was especially impressed by the level of service — the staff were polite, attentive, and not intrusive. Traveling alone felt comfortable and relaxing. The spa is excellent, the pools are great, and there are plenty of opportunities to stay active or simply relax on the beach. Regnum Carya is a perfect choice for solo travelers looking for a high-quality, peaceful, and truly luxurious holiday. I would happily return again.

The food is delicious, drinks are served in bottles and are of good quality. The pools are big and there are many of them but unfortunately there are not enough sun loungers, people leave their towels and go, you cannot find a place by the pool in the afternoon, the sea is very wavy, we could not go into the sea anyway, the sun loungers on the pier and the beach were blocked with towels, the glasses and plates were not completely clean.

We were at the end of November, the people in the hotel are a little very comfortable rest. Staff as bees, try. Choosing food is not very big, but it is for the best, it is very delicious. Recommended)

I like the hotel, it was my second time on holiday with my children. The service is up to par. The food is delicious. There are no slides in the pool for children, although they used to be there. But there is unlimited access to the amusement park. It's a pity that it was possible to book a room through the app only for three adults and I had to pay extra for the children on site. Overall, the holiday was a success, thanks to the staff!