Find 5-Star Hotels in Serik

Facilities: The hotel's most attractive features are the water park and theme park, enough to keep kids entertained for a week. Even during the Easter holiday, there were hardly any queues for any of the attractions, making for a fantastic experience. Some of the video game equipment was broken and needed repair or replacement. However, the rooms were exceptionally well-maintained; the carpets and sofas were spotless, unlike many hotels that have been open for years. The cleanliness was outstanding, giving both children and adults peace of mind. Cleanliness: The most commendable aspect was the impeccable cleaning of the rooms, carpets, and sofas. The bedding was comfortable, and the towels were of good quality. Environment: The hotel offers shopping, leisure, and entertainment options, truly providing a one-stop service for travelers. Service: The service was standard; nothing particularly outstanding or bad.

Everything was very beautiful. All staff, especially cleaning staff, were very interested, lazy and doing their jobs with a great appreciation. Events, shows and night parties were really unforgettable. Our children also had a lot of fun and enjoyed a great time. Especially the grace of the Hataylı pia master to the hands and guests was astonishing. The pia made it really very tasty and the lazy approach made our holiday even more fun. Our only negative experience was in the hospital section. When we requested cream for a simple disorder like coughing, we were asked to pay for the examination and we were suggested to provide the medicine from a pharmacy outside instead of the hotel. But everything was perfect. We were generally very happy. We are definitely thinking of coming back. This is a hotel we can recommend with a pleasure for children's families.

Service was very good Reception was cooperative and helpful lobby was clean but a bit small and cozy no elevators except in main buildings and usually crowded. when it comes to a family room on the 4th floor in a second building without elevators and round staircase it is totally annoying. food was moderate compared to other resorts we stayed other facilities were convenient.

Шикарный отель, хороший, вежливый и внимательный персонал. При бронировании попросили застелить диван для третьего человека. При заселении этого не сделали, но в течение часа подготовили спальное место. Также было два халата и две пары тапочек. Попросили донести и персонал сразу все исправил. Мы приехали в отель рано, в 10 утра, хотя заселение с 14-00. Номеров свободных в наличии не было, поэтому раньше нас не смогли заселить, но Нас сразу проводили на завтрак. Это было приятно. Спасибо ❤️

Rest in this hotel for the third time, everything is wonderful, separately I want to highlight adult animators Dmitry and Alina, guys you are super. Children animators all wonderful 👍🏻There are questions, very all fat, for health it is certainly such for yourself. All the rest is wonderful, the new aquapark is good done, the new children's game 👍🏻

I want to share my impressions of our magical vacation at the Xanadu Resort Hotel in Belek. We have a lot to compare it to (we've traveled extensively), and I can confidently say: this was truly a heavenly, top-tier vacation. Everything was wonderful — from check-in to check-out. I'd especially like to highlight: it was spotlessly clean everywhere, the grounds are huge, green, and meticulously maintained. Thanks to this, it never felt crowded — you could always find a secluded spot for a peaceful rest. The food was a separate delight. Everything was very exquisite, the ingredients were high-quality and fresh, and there was a huge selection of dishes — from confectionery masterpieces to hot meals. The assortment was so wide that we couldn't even try 10% of it during our entire stay. In every corner of the hotel, you could feel the staff's care. Everyone was smiling, friendly, and ready to help. Special thanks to the front desk staff (unfortunately, I didn't catch their names, but they were very warm and professional people) — they welcomed us warmly and promptly resolved all our check-in issues. I recommend this hotel to anyone looking for a refined, comfortable, and flawless vacation. We will definitely be back with the whole family, all of us!

Crystal Family Resort – Not What We Expected, But Tours Were Fantastic! We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations. Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality. Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow. The spa area was nice, but prices were a bit high. Now to the best part of our vacation: the tours! Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent: 1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun. 2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking. Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings. In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!

The air conditioner is not good, the room is old, like a sauna room, even when the air conditioner is turned off, you are sweating, so you have to sleep with the door open (through the balcony)..., no windows, not recommended

We spent a long time deliberating and choosing a hotel in Turkey, watching video reviews on YouTube and Instagram. We finally settled on The X Belek. Our priorities were an all-inclusive, 5-star hotel within our budget. This place is magnificent, with clean rooms and a freshly renovated hotel. The rooms themselves are excellent, fresh, and modern. In terms of food and drinks, the hotel offers 2-3 daytime bars and one 24-hour bar in the lobby. The food is delicious, with several options including both traditional and European cuisine. If this is your first time visiting Turkey and you're looking for an all-inclusive hotel, this option is one of the best for value for money. Even for the price, the service, food, alcohol, entertainment, and private beach feel like a gift ❤️. I definitely recommend it! The hotel is more family-oriented than a party spot. It provides a separate, large area with its own cafe-bar, Starbucks, and pool for guests without children. (It's quiet, peaceful, and the 'red pool' is located specifically in the 16+ zone).

Overall, we had a positive stay. We especially enjoyed the opportunity to dine at the hotel’s à la carte restaurants free of charge, in addition to the main buffet — it added a nice variety to our experience. The food was delicious, with plenty of options for every taste. The entertainment team was friendly and welcoming, and there was an evening show every night. However, we would have appreciated a more varied and active daytime entertainment programme. The rooms are a little dated and could benefit from renovation, but they were still comfortable and pleasant to stay in. Overall, we were happy with our holiday and left with great impressions of the hotel🥰