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Rats in restaurant On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome. The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice. We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food. The only concession we were offered was to not pay for the remaining nights that we would not be staying for. Really disappointing. On hindsight some things we would add about the whole experience: - Not a 5 star in terms of food, service or cleanliness - Staff really hit and miss - some very friendly some really rude and unhelpful - Rooms didn’t feel clean - Food was average - nothing felt fresh including breakfast - Quite stingey with water - water not replaced within our room (had to ask for it) We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.

The kitchen can cook, super convenient, the butler's very intimate service gave us a detailed introduction to the suitable stay, there is a washing machine, swimming pool, there is a supermarket nearby, we all cook by ourselves, convenient and easy. It is close to the Casella Zoo and whale chasing dolphins.

The hotel was quite expensive, but good. Except single employee a perfect service with high awareness. Great sea view room. Breakfast is a la cart, fresh meals with two choices pick from various options. Snorkling and glass boat each once a day, other water activities while day 9am - 4pm. Also, hotel not too big. Restaurants (except hotel restaurant) a little far with 10 minutes driving to next town.

Fabulous hotel. We went AI which was a good call considering there were no bars or restaurants within walking distance of the hotel. We stayed in a Beach Bliss junior suite which was large, well equipped with a super comfortable bed. The drinks and food included in the AI package were great with some international spirits. Cocktails were amongst the best we have had. The food options were also top notch with lots of choice and variety. All restaurants including the main buffet were good with our favourite speciality restaurants being Jade (Asian) and Waves (Seafood). The spa was ok and we didn’t try the gym or water sports. The free snorkelling trip, Mauritian cooking class and BBQ night at Waves were all great fun. Special thanks to Geetanjalee for doing a fantastic job keeping our room tidy, Akhilesh for his cocktail making skills and Stephanie for doing a great job hosting the cooking class. All in all a fabulous stay and the only feedback I would give for improvement would be to speed up the check-in process and add some variety to the evening entertainment.

It is definitely a paradise for food and food. For those who need to travel early every day, we have specially opened breakfast from 4:00-7:00, and the service is first class. If there is Chinese service, it is perfect.

Let's talk about it from a few conveniences Facilities: three restaurants, two swimming pools, one of which is heated. The breakfast in the main restaurant is quite exquisite, and the food I ate for three days has not changed. The floating restaurant for dinner is very interesting and tastes good. It's just a little cold (it was winter when I went there). The spa is good and worth experiencing. I didn't try golf and shooting. It's a pity that there is no snorkeling activity. Sanitation: Very good, your room can be cleaned twice a day, and you will be asked at 7 o'clock in the evening if you want to tidy up the room and send you more water. Very good. Environment: This is too cozy to say. Service: This is very good, much better than the five-star hotels in the island cities in China, probably because of the enthusiasm of Africans. If you have to say the disadvantages, the hotel is very good, but it is a little old. The creaking sound of the floor in the room is very loud, and I am worried about waking up my companions when I get up at night.

The room was just so-so, and the bed sheets had stains. The marble floor hadn't been cleaned at all; when I wiped it with toilet paper, it was covered in dirt. The bathroom sink was spotted with something, like small pockmarks. The sofa on the balcony had a layer of yellow mud on it; definitely don't sit on it unless you lay down a towel first. However, the sunset was really beautiful when the weather was good.

Отличный отель, для любителей игры в гольф и системы всё включено. Потрясающая территория, красивая локация, вежливый персонал. В номере есть всё необходимое и даже больше: чай, кофемашина, сумка для пляжа, сланцы. Интерьер в стиле поместья хозяина плантации. Больше подходит тем, кто любит пассивный отдых в отеле, так как есть вся необходимая инфраструктура. Много ресторанов на территории, свой пляж, несколько бассейнов, гамаки. Нам понравилось. Единственное стоит отметить, что это не в городской черте, вокруг есть в пешей доступности только маленькая деревня 15 минут пешком.

第一晚入住的房間洗臉池漏水反映前台第二天給我們升級了海景套房，酒店工作人員態度熱情周到，我們感到非常滿意，會推薦朋友來住

Very satisfied with the hotel. You don't need to get off the car when you drive to the hotel. The staff will take you to the room for check-in. The swimming pool in the room faces the sea and the scenery is beautiful. The room is very large with 2 bedrooms, and the 2 of us have never been to one of the houses. The scenery of the hotel is very good, few people are very clean, and the service is very good. Because I am not used to eating, I chose buffet for dinner for a few days, which is not bad. The hotel has an exclusive beach on the opposite side of Kashima, and it is very convenient to have a car and boat transfer. The hotel has a beautiful golf course, and the novice Xiaobai played for a while at the driving range for free, which felt good. Overall very satisfied, recommended