Set against the dramatic backdrop of the storied, UNESCO-listed Le Morne mountain, on one of the Indian Ocean’s most iconic beaches, The St. Regis Le Morne is an invitation to Live Exquisite, and experience the true refinement of island living. With its striking colonial-inspired architecture and seaside manor vibes, it’s a place where time stops, allowing your senses to transcend. The sense of place envelops you like a delicious, heady scent. The all-suite, all-butler glamorous hideaway, so appreciated with its legion of Luminaries, is the best address to toast and celebrate the quintessential, the rare and the impeccable.
"As a 5 star hotel and the high room rate, the service of this hotel is not up to the standard.
Most of staff in the restaurants have bad faces, n some of the receptionists at the front desk are not helpful. I have asked for a late check out owing to the late flight n poor weather condition with cyclone approaching, a fat lady at the front desk told me that we have to respect to the check out policy n she cannot even allow only 1 hour of late check out (pls note the check out time is 11am which is earlier than most of the other resorts n hotels in Mauritius).
Other housekeeping staff n bellboys are nice, the butler is also helpful but u have to find out all the information via their app/QR code. Although there are not too many guests in the hotel, they will ask u to make reservation for the dinner instead of walk in.
On top of all the above, the hotel’s cleanliness is a concern, 1 night I found a very big cockroach hidden at the back of minbar. It was so scary that I couldn’t sleep well that night.
For the pros, it has a very long beach line with clear water. It has a lot of facilities including library, game room, cinema, gym, water sports, 2 swimming pools n more restaurants with different cuisines than other hotels.
I chose it bcz it is ranked as a gourmet hotel but I found that the food is just fair.
In conclusion, I won’t pick this hotel for its average service n cleanliness with a very high room rate."