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Exceeded my expectations! The room was incredibly spacious, equipped with a washer/dryer, microwave, fridge, kitchenware, dining table, and even a desk. It's perfect for families traveling with kids, catering to everyone's needs. Daily cleaning was impeccable; the window glass was wiped clean every day, free of fingerprints or water marks, offering beautiful views outside. The bedding was comfortable, the AC didn't blow directly on my face, the shower water was great, and it was perfectly soundproof with no noise, so I slept very well. The location is convenient, surrounded by various malls, bus stops, and convenience stores. The hotel's swimming pool is also kid-friendly. I'd definitely choose InterContinental and this room type again on my next visit!

Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day. The front desk staff spoke fluent English, which made communication quite easy. Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly. The downsides were the low water pressure in the bathroom and the water not getting hot enough. They provided Aesop amenities, and the ginger scent was lovely. The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience. The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.

The location is fantastic – it's quiet despite being in a bustling area, and not far from Osaka's iconic Glico Man and Shinsaibashi, as long as you can navigate well. Upon entering the hotel, there's a subtle, pleasant aroma that immediately makes you feel comfortable. For Japan, the room size is quite generous; of course, there are bigger ones, but I believe in Japan, the price and room size are definitely proportional to the value for money. The front desk staff, regardless of the time, always served with a smile and answered questions diligently. Yes, I mean diligently – they genuinely put their hearts into serving guests. There was a minor hiccup during check-in, which I didn't even dwell on. I simply mentioned it casually late at night when exchanging coins. To my surprise, when I returned to the hotel the next afternoon after shopping, I found an apology card and some fruit in my room. They truly value guest satisfaction and the quality of their hotel. If I visit Osaka again, this hotel will definitely be my top choice.

First, about the location: it is exceptionally convenient, right in the heart of the Shinsaibashi commercial district. All major department stores are just a stone's throw away, and Namba is about a 15-minute walk. Even the Superior Twin Room felt quite small to me. While it's advertised as 24 to 27 square meters, it realistically feels more like 20. The service aspect is quite interesting: the housekeeping staff are of Indian descent, the bell staff in the lobby are from Myanmar and Vietnam, and the front desk agents are locals. We didn't request full room cleaning during our stay, just daily replenishment of amenities. The absolute highlight is the hotel's breakfast. We stayed for 6 days and 5 nights, and tried both the Western restaurant on the 2nd floor and the Japanese restaurant on the 3rd floor. At first glance, the selection doesn't look huge, but everything is of very high quality. The service in the restaurants is also excellent, and the desserts, in particular, are well worth savoring. Perhaps the delicious pastries alone will bring us back for another stay next time.

• Train noise is a major issue. The nearby railway can seriously affect sleep and overall comfort, especially for light sleepers or guests staying in track-facing rooms. • Room preference is not guaranteed. Even if you request a higher floor or quieter room at check-in, the hotel may not be able to accommodate it. • Sound insulation seems weak. Guest reports mention noise from trains, hallways, and sometimes adjacent rooms, which suggests poor acoustic comfort. • Room allocation can be disappointing. Some guests feel the room they received did not match their expectations for quietness or location. • Service recovery may be limited. When issues arise, the hotel may apologize but not offer a practical solution such as a room change or upgrade. • Overall stay quality can be affected by location trade-offs. The hotel may be convenient, but that convenience comes with noise exposure.

Facilities: The classic quality of a long-standing luxury brand. Hygiene: Impeccable, as expected in Japan. Environment: Right above the railway station. Service: First-class service quality! Surrounded by amazing food options! An indispensable choice when in Umeda! However, it's a bit pricey and the rooms are a bit small.

1️⃣ This hotel boasts an impressive design. The elevators are remarkably quiet, so much so that I didn't even notice the brand. The front desk is on the 11th floor; the hotel occupies all floors from the 10th (conference room floor) upwards. The front desk staff were exceptionally friendly and multilingual. Room service was also very professional. 2️⃣ There's a good restaurant on the ground floor, opening at 11 AM, which only accepts card payments, no cash. Bean There Umeda is also on the ground floor, connected via a small exit, which is very convenient. There's a convenience store on the second floor! 3️⃣ The hotel's location is north of JR Osaka, adjacent to Umeda Sky Building. On the same block, there are two high-rise residential buildings, with the rest being green spaces and a construction site (apparently for roadworks). 4️⃣ The nearest airport bus stop is 'Hankyu Sanbangai'. It takes exactly 60 minutes to reach KIX Terminal 1 and 71 minutes to Terminal 2. 5️⃣ To get to the Midosuji Line and Hankyu Umeda Station, you can walk through the Links shopping mall. For JR, you can use the second-floor connecting passage between the north and south buildings of Grand Front Osaka. To reach both malls, you'll need to cross a street at ground level. 6️⃣ What is considered the 'south' and 'north' sides of JR Osaka Station are like two different worlds. The north side is still under development and has a more modern feel. The south side is where many established hotels are concentrated. This hotel is located in the north area of JR Osaka Station. 7️⃣ In summary: Although it's not directly connected to a subway station, walking to JR Osaka and the core city subway areas isn't too far. Overall, highly recommended.

I’ve lost count of how many times I’ve stayed here. This might just be my favorite hotel in the world. It’s true, it might not be everyone’s cup of tea. But once you pass through the entrance tunnel, you’re transported to another world, even though you’re still in Osaka. This time, I was on a blue floor. Despite the heat outside, it felt like the temperature dropped by 5°C. The elevator was neon pink. I was greeted with a warm “Welcome back.” And I replied, “I’m home.” I was on the top floor, the 27th, on the Midosuji side, my favorite pink floor. Odd-numbered floors are pink, even-numbered are blue. Soon after, Jack brought my luggage. As always, he pulled my stopper from his breast pocket. Thank you. “Midosuji is all mine!” I declared, and then it was bath time. I headed to WET on the 4th floor. I read a book by the poolside, then soaked in the jacuzzi, repeating the cycle. Later, I had a French 75 at LIVING ROOM, served by Mr. Yajima. The Mexican dish I often order had been slightly revamped and was even more delicious. Back in my room, it was bath time again. Oh? Extra towels, bath salts, skincare, and a chair! Ah, I remember mentioning it last time. The chair wasn't quite what I had in mind, though. After that, I fell into a deep sleep, so no turndown service this time. Oh! Their laundry service is excellent here. I always have my high-end brand T-shirts cleaned here. It costs almost 10,000 yen locally, which is a bit much. They even managed to remove a stain from a skirt that H Nagoya couldn't get out. It’s not cheap, there’s no lounge, and no gym. But I absolutely love it. Thank you always, see you again.

The hotel's location is super convenient. Just across the street on the right is Shin-Imamiya Station, and to the left, there's a convenience store and a huge Don Quijote. It's great to browse there for some fruits and snacks after a night out. They have a wide variety of products, and it's really good value after the tax refund.

The hotel is very close to Umeda, so much so that I could still squeeze in some sightseeing in the morning before my afternoon flight. The location gets a big thumbs up! 👍🏾👍🏾 Even a standard room offers beautiful city views. 👍🏾👍🏾 However, aside from two bottles of mineral water, no other complimentary drinks were provided. 😶