Osaka Hotels with Pools

I’ve stayed here more times than I can remember. Just shows how much I like the IC. The hotel continues to deliver on service, cleanliness and location. With the opening of the Grand Green Osaka there are even more shops, restaurants and greenery around the hotel. It’s a big shame though that with the new office and hotels towers having come up, rooms facing the west, which in the past had the best views of the Umeda Sky Building and the Yodo River now has obstructed views.

Superb location, the only other hotel I want to try in the area would be Park Front, given it is really at park front. Wide dining selections in the adjacent malls. Good customer service, we were greet by the Korean young man (Joohan was his name I think), who speaks very good English and was very helpful to arrange our left luggage to be brought into our room when ready. Love to come back, if their female onsen can really be restricted to female only... Have seen different mothers of unassociated families, bringing their non-toddlers boys into the ladies onsen... This really makes me felt awkward and really embarrassed.. , especially more these boys keeps looking at females in the lockers, shower, onsen area. Not sure why their mothers didn't noticed or care to tell them off.. Sigh!

The room was very small, and I couldn't even put a suitcase in it. I thought Crowne Plaza was not much worse, so I quickly moved to Conrad after staying for two nights. Don't expect much better in Osaka for more than 700 yuan. The lobby is quite grand, and there is a Family Mart downstairs. There were sticky marks on the table that were not cleaned up, which I wiped off myself. There is no charging socket at the head of the bed. The toilet is very small, not the bathroom decoration of a normal hotel, but it feels like a bathroom built in the room, modular.

********** I booked 4 night (6/7-10/7) through Trip.com under the name of Chung chi ming with all payment made.  On the date of check in, my wife paid ¥1800 tax by Standard Chartered CX credit card.   However, upon receipt of monthly statement of credit card, I found that there was an unauthorised and unknown charge of ¥4300 without our notice or approval.  I was told that the ¥4300 was arisen from coffee consumption in the hotel but I didn't consume any. Bearing in mind that the credit card transaction was made without any notification or approval. It was unauthorised access to my credit card account and might be liable to criminal offence. I am going to write my comment to your hotel. Please sort out this matter or I will approach my bank or even police department to seek assistance. Its all about matter of principle. Eventually tthe the hotel found out that it was caused by system error which was the outstanding bill of previous guest. The loophole was that the hotel could charge guest at anytime without any notification or prior approval which posed a risk to customers. Very poor management and I need to dusclose this malpractice through various media platforms. I should also blame the negligence of bank card centre.

All reviews are based on the room on the 32nd floor where I stayed and my own experience. Let me start with the main point. The hotel is too new. The room smells, smells, and smells, especially the walk-in closet! I wanted to try it, but I was taught a lesson by reality. If you bring your children or mind the smell of the decoration, come back at least 3-6 months later. Advantages: Nice night view. Soft slippers. New facilities. The walk-in closet is very large. The refrigerator is very good and has a full range of products. You can have anything you want to drink in the middle of the night. The coffee pot is from fellow, and the nuts in the room are delicious. The hotel TV projection is smooth. The shower facilities are clean. There is still room for improvement: The location is not easy to find. No taxi driver can quickly recognize the location. You have to check it on the roadside for a long time. It seems that because it is too new, the navigation on the taxi did not enter this address. The front desk pretended not to understand Chinese and said that he could not speak a bit of Chinese. After checking in, I suddenly saw his name tag and asked him in Chinese, ”Isn't your surname Chen?” He immediately made a 🤫 gesture to me, smiled awkwardly and whispered that the rules do not allow speaking Chinese. I asked him if he was *********, and he nodded vaguely. You can experience it yourself🤷. The welcome service is two bottles of mineral water and disposable towels. When the room fee is paid in advance, a deposit of 60,000 Japanese yen is collected. There is no service of sending upstairs and introducing the room. I don't know why this Four Seasons Hotel does not have such a basic service. I communicated with the hotel in advance that I would bring children and needed children's products in the room. After three communications, the hotel said that they would be prepared, but there were no children's products in the room. There was no welcome fruit, but two cupcakes with DIY frosting and marshmallows were given. Maybe they think this is children's products. I got a corner room on the 32nd floor. It may have just been renovated. The door smelled of renovation. The cloakroom smelled even worse because it was completely enclosed. There was a numbered sticky note on the door, which was not removed by the service staff until I checked out. The pillow was very uncomfortable. Remember to ask the room service for a harder pillow. The TV welcome addressed the guest without the last name. The night bed was better on the first day. In the following days, the pillow was not moved away or the quilt was tucked away, and the slippers were not taken out. Maybe this is the rule of this Four Seasons. The bathtub is square, not long, and the shower position is a bit strange. I feel that it is not very comfortable to use. I especially hope that the room manager can use the hair dryer himself. The sound is huge! And my hands are numb after drying my hair. The coffee pot is so good, the hair dryer can be improved. The texture of the towel is not good, it is very hard, the bathrobe is also wrinkled, and the belt I got one day has flying edges. They really don’t treat me as an outsider. The air conditioner is weird. You can't adjust it to heat or cool. The temperature is set by the guest and the air conditioner decides it by itself. When the air volume is turned off, it is cold below 20 degrees and hot above. I don't understand this. You can hear the sound of cars passing by in the room at night, and there is always a white noise. I don't know if it is the refrigerator or the toilet, buzzing. Oh yes, the pens in the room are broken. There are many other things that I won't go into. In short, this experience is not pleasant, and it has worn away the good impression that Four Seasons left on me before. Considering the room fee of 12,000 for three days, there are many other options. I may not patronize this brand for a long time.

Like all w hotels the rooms are great . The service was great , they helped me solved all my problems . The only disappointing was I stayed there with my birthday and there was no birthday greetings from hotel in room . Every year with my birthday I stayed in different hotels and there are all birthday greetings . Is disappointing that W hotel is a 5 star hotel and don’t do this .

We stayed 6 nights at Sheraton , first 3 nights were upgraded to premium room but the other 3 nights after we back from Kyoto was to normal room , however they have provided everything we need eg like shower chair fir elderly . Very good and thoughtful services , central location and can go everywhere easily . Many eateries n Kintetsu departmental stores n Hihi town n Newly yufura shopping ctr all around the hotel .

The hotel is located at central Osaka Station area, is easy to go everywhere from the hotel. The room has a decent size but some facilities are quite old. Swimming pool is not the cleanest I’ve seen for Hilton ones.

We stayed in this newly opened hotel for 5 nights and we liked it for the following reasons: 1. Free accessed to indoor pool 2. On-site parking, with discounted overnight price for in-house guests 3. Buffet breakfast has a large variety of choices 4. Rooms are specious compared to other properties in Japan

The location is quite good. Next to the Umeda Sky Building so it’s easy to find. However it’s a 5-10 min walk to the big department store, but the walk is okay. There is a shuttle bus service which makes it very nice also. The room is quite big and of course everything was nice and clean. The breakfast was amazing! I love the hotel and would stay again!