Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 14, 2026|Deluxe Room King - City View
Guest UserThe hotel's location isn't great, being a bit far from the main commercial district. However, compared to hotels in the same tier, the guest rooms are quite spacious. The blackout curtains are exceptionally effective—with them closed, you can barely tell when the sun comes up, which is fantastic for light sleepers. The city view rooms face the main road, so you will hear traffic noise; those sensitive to sound should avoid booking these rooms. The room comes equipped with a Dyson hairdryer and a bathtub, though bath amenities weren't provided, which feels a bit lacking given the price point. We didn't try the hotel breakfast. The service was fair, but the check-in process took quite a long time, so efficiency definitely needs improvement.
Show more
Price per night from:TWD 22,631
Posted onSep 1, 2026|Deluxe Room With Two Queen Beds
Guoyiheng
This is a top-tier hotel in Osaka. If you're not on a tight budget, this is definitely the place to stay. The facilities are luxurious and grand. The restaurant is excellent, and the pool and sauna are fantastic. The lounge with the night view is spacious and impressive. It's also very close to all the major shopping malls. The staff are incredibly friendly and helpful.
Show more
Price per night from:TWD 18,690
Posted onAug 21, 2026|1 King Premium City View
MengmengmamaIf you're visiting Osaka, I highly recommend the InterContinental Osaka. This was my second stay, occupying room 2207 for five consecutive nights, and I'll definitely choose it again next time I'm in the city.
The hotel boasts an excellent location in the heart of the Umeda business district. It's directly connected indoors to various surrounding shopping malls, making it incredibly convenient for browsing, shopping, and dining. Getting a taxi is also very easy. The hotel is very friendly towards Chinese guests, with Chinese-speaking staff at the front desk, ensuring smooth communication.
The rooms are cleaned meticulously every day, and the attention to detail in their service is delightful. Housekeeping even carefully coiled and organized scattered charging cables. The mini-bar offers a great variety, and the coffee quality is excellent. Breakfast is incredibly rich and delicious, with different Osaka-specific dishes every day! While hotel rooms in Japan are generally small, the rooms here are exceptionally spacious. Not only is the bedroom expansive, but there's also a separate bathroom and walk-in closet. For our family of three, we had plenty of space even with four suitcases.
All the staff are warm and attentive. During checkout, the Japanese female staff member at the front desk was particularly friendly and provided thoughtful service, leaving us feeling truly valued. Overall, the stay was a perfect experience, and I highly recommend it for families traveling to Osaka.
Show more
Price per night from:TWD 12,843
Posted onOct 6, 2026|Regular floor standard double (Non Smoking)
LaohuanlemaHere's my review of the Imperial Hotel Osaka, where my family and I stayed during our recent vacation:
**🏠 Spacious Rooms:** Compared to other hotels in the same price range in Japan, the rooms here are noticeably more spacious. This is especially comfortable for families or those traveling with elderly parents. You can easily open your luggage without blocking the pathway, and multiple people can be in the room without feeling cramped. For family travel, this is often more practical than many newer, trendier hotels.
**🎩 Showa-Era Elegance:** The hotel exudes the charm of a classic, upscale establishment. From the high-ceilinged lobby and wooden decor to the warm lighting and large floral arrangements, it has a distinct 'old money' feel reminiscent of the Showa era. Many new hotels nowadays aim for minimalist or influencer-friendly aesthetics, but the Imperial Hotel Osaka has maintained its unique and recognizable 'Showa elegance'. Even casual photos in the lobby at night turn out beautifully.
**🛁 Surprisingly Great Bathroom:** The bathroom was an unexpected bonus! The bathtub is generously sized, and the water pressure is excellent. What's more, both the room and bathroom have the option to play classical music. After walking 10,000-20,000 steps during the day, a relaxing bath here is pure bliss. Listening to classical music while bathing, combined with the hotel's old-world ambiance, strangely creates a strong sense of ritual. This small detail actually became one of my most memorable aspects of the hotel.
**💁 Professional Service:** The staff are generally well-trained, polite, and discreet. You can tell they come from a long tradition of five-star hospitality. From the front desk to the concierge, everyone was professional and friendly. Although we didn't encounter any Chinese-speaking staff, English communication was generally smooth.
**🚌 Free Shuttle to Osaka Station:** The hotel offers a complimentary shuttle bus to and from Osaka Station, running approximately every 20 minutes from 10 AM to 10 PM during our stay. This significantly compensates for the hotel's slightly distant location from the train station. While the nearest JR Sakuranomiya Station still requires crossing a bridge and a bit of a walk, which might be inconvenient if you have heavy luggage or prioritize direct access to a station, the shuttle largely mitigates the public transport issue. It covers most normal travel times from morning to night, but I'd recommend checking the latest timetable on the day of your check-in.
**Location:** The hotel isn't in Osaka's busiest area, offering a quiet retreat from the hustle and bustle, which is perfect for a good rest. There's a convenience store nearby and a small shopping arcade connected to the hotel, though dining options are not extensive.
**Overall Impression:** I believe the Imperial Hotel Osaka is particularly well-suited for family trips, traveling with parents, or anyone who prioritizes room spaciousness, quietness, and quality service over being directly above a bustling commercial district.
Show more
Price per night from:TWD 3,611
Posted onJul 29, 2026|Cozy King Room
たまちゃおI’ve lost count of how many times I’ve stayed here. This might just be my favorite hotel in the world.
It’s true, it might not be everyone’s cup of tea. But once you pass through the entrance tunnel, you’re transported to another world, even though you’re still in Osaka.
This time, I was on a blue floor. Despite the heat outside, it felt like the temperature dropped by 5°C. The elevator was neon pink. I was greeted with a warm “Welcome back.” And I replied, “I’m home.”
I was on the top floor, the 27th, on the Midosuji side, my favorite pink floor. Odd-numbered floors are pink, even-numbered are blue.
Soon after, Jack brought my luggage. As always, he pulled my stopper from his breast pocket. Thank you.
“Midosuji is all mine!” I declared, and then it was bath time.
I headed to WET on the 4th floor. I read a book by the poolside, then soaked in the jacuzzi, repeating the cycle. Later, I had a French 75 at LIVING ROOM, served by Mr. Yajima.
The Mexican dish I often order had been slightly revamped and was even more delicious.
Back in my room, it was bath time again. Oh? Extra towels, bath salts, skincare, and a chair! Ah, I remember mentioning it last time. The chair wasn't quite what I had in mind, though.
After that, I fell into a deep sleep, so no turndown service this time. Oh! Their laundry service is excellent here. I always have my high-end brand T-shirts cleaned here. It costs almost 10,000 yen locally, which is a bit much. They even managed to remove a stain from a skirt that H Nagoya couldn't get out.
It’s not cheap, there’s no lounge, and no gym. But I absolutely love it. Thank you always, see you again.
Show more
Price per night from:TWD 13,862
Posted onSep 20, 2026|Twin Room-Non-Smoking
Guest UserThis is my second stay at this hotel, and its location is incredibly convenient for everything. You can take the Nankai Electric Railway to Kansai Airport, and it's easy to shop and dine. You can buy things, drop them off at the hotel, and then continue your shopping spree! The hotel's breakfast is also great; although the variety isn't huge, it caters well to guests from different regions. The Chinese congee is absolutely delicious 😋. It's perfect for a Chinese stomach, and I'll definitely have some again tomorrow morning. Plus, the rooftop spa is wonderful; after a day of walking, a soak there really melts away the fatigue.
Show more
Price per night from:TWD 5,404
Posted onSep 17, 2026|Swiss Advantage King Plus Room
Guest UserI’m a regular guest at Swissôtel, and it has never failed me when it comes to cleanliness, efficiency and convenience. The location is superb, and I always feel safe staying here.
Many Singaporeans 🇸🇬 love this hotel, and it will always be one of our top choices when visiting Osaka. It’s suitable for families with young children as well as solo and business travellers like me.
The rates can be higher than at other hotels, but I think it’s worth paying a little more because the quality, convenience and overall experience are consistently there.
The only negative feedback I have is regarding the buffet breakfast. I paid around SGD35, and I felt that the selection was rather limited for the price. While the view is lovely, the breakfast itself was not particularly spectacular. I hope Swissôtel can consider improving the variety of the buffet, especially since there are many places just outside the hotel where I can get a more satisfying breakfast for the same price or less.
Other than this small piece of feedback, I’m very satisfied with my stays at Swissôtel whenever I’m in Osaka and will continue to return.
Show more
Price per night from:TWD 6,916
Posted onJul 15, 2026
Guest UserTitle: Still loyal to the brand, but service details and efficiency need improvement
Brand Loyalty: As a frequent traveler who stays in various hotels, among the many I've experienced, I still favor The Ritz-Carlton the most. My recent stay at The Ritz-Carlton, Osaka, largely met my expectations for this luxury brand.
Feedback on Breakfast Service Experience: A small incident occurred during breakfast today, which I hope hotel management will address. There were Chinese tourists speaking loudly, drawing attention, and the server, in handling this unexpected situation, skipped over me without letting me pass first. While I understand the server might have prioritized dealing with the situation, this objectively made me feel a bit disrespected. As a high-end hotel, I suggest adopting a more professional business approach in service procedures, ensuring 'equal treatment' and 'courtesy to all' to avoid making other guests feel overlooked or discriminated against.
Room Service Efficiency Issues: Furthermore, the front desk's efficiency in responding to room requests was disappointing. For a basic request like retrieving a key, it usually took at least 15 to 30 minutes; yesterday, it even took a full hour. This prolonged waiting time made me feel completely unvalued as a guest. I hope the hotel can optimize its internal staff allocation and service response mechanisms to improve the efficiency of basic services.
Public Area Etiquette Initiative: Finally, I'd also like to kindly remind all guests that the hotel restaurant is a public area. I hope everyone can be mindful of controlling their volume during meals to jointly maintain a quiet and comfortable dining environment.
Show more
Price per night from:TWD 16,045
Posted onJul 19, 2026|New Deluxe Capsule
Whiskey drunk10/10, highly recommended! I had a great stay here. The capsule was very clean, comfortable, and quiet, and all the facilities were well maintained. The staff were friendly and helpful throughout my stay. One thing I really appreciated was the complimentary breakfast. Even though I arrived around 11:00 a.m., I was still able to order and enjoy a freshly prepared meal, which was delicious and exceeded my expectations. The location was also convenient, making it easy to get around Osaka. I would definitely stay here again on my next visit.
Show more
Price per night from:TWD 709
Posted onAug 18, 2026|2 Double Grand
Yangyangbingbing
The hotel environment was very satisfying, and the room was spacious. We booked a deluxe twin room, which was also very clean. The room came with an air purifier, complimentary water, and toiletries that included not only shower essentials but also facial cleanser, lotion, and toner, so you really don't need to bring your own. The two-prong outlets are the same as in China, so I didn't even need the adapter I brought. However, if you have a three-prong plug, you might need an adapter. The hotel's shuttle bus was super convenient, taking us directly to Umeda Station. Finding our way back was also easy. Of course, Umeda Station is truly huge and complex; even when I stayed in Umeda later, I didn't find it particularly convenient because we were always out early and back late.
Show more
Price per night from:TWD 4,128