Osaka Hotels with Bars

Hotel Keihan Tenmabashi Ekimae offered a phenomenal experience. Its proximity to Tenmabashi Station, Osaka Castle, and the Osaka Museum of History gives access to a wealth of entertainment and food. The hotel itself had friendly staff that seemed to try to assist in English if ever someone did not seem fluent in Japanese and the self-check-in kiosks at the front also supported four languages: Japanese, English, Korean, and Chinese. The room itself was phenomenal, being one of the most spacious I have seen in Japan. What impressed me most, however, had to be the washroom. It was not only incredibly clean, but also the most spacious I have seen to date in Japan. The room also came with a complementary carton mineral water which I thought was quite nice for quality of life. The television is also well equipped information and entertainment and even lets one share their phone screen onto the television. There is also a convenient panel next to the bed that has various functions from controlling the air conditioning and lighting to notifying the staff whether one wants their room cleaned or not. The breakfast they offer, served buffet-style was comprised of various offerings reflecting Japanese, Chinese, and ”Western” culture. While the offerings were satisfactory, I also felt that they may have spread themselves to thin with the variety of the offerings and thus the quality of the individual items suffered from it. In addition, the meal felt like it only partially captured the spirit of each tradition it drew from and ultimately lead to the overall experience being a confused motley of flavours. Overall, while I only stayed for a single day, this was one of the better hotel experiences I have had in Japan.

Location was good - cross one road and can reach the shopping street. Was assigned to the room on the highest floor and the view was good!! The hotel is clean. Just a downside that the hotel is dark (dark theme) so there might be areas where it will be dark and abit hard to pack/find items. Overall, will come back here again if I plan to travel to Osaka

We got a great deal with Trip and stayed on the Club floor for 2 nights. The hotel entrance was a bit hard to find when you are walking through the mall. Checked in at the Club floor and it was very efficient. Room was very spacious and very clean. Club floor experience was excellent with breakfast, afternoon tea and evening cocktails. We had particularly good experience with the afternoon cocktails as they made lots of different ones for us that was not the standard menu.

We had a wonderful stay at this hotel, which offers spacious rooms and a convenient location. There are supermarkets and restaurants in the area, making it very convenient for us. One of the highlights was enjoying the hot spa which’s nearby hotel. As hotel guests, we received a discount of about one thousand Yen for the entry. The breakfast experience at the sky restaurant on the 51st floor was delightful, with a beautiful view and delicious food. What made the whole experience even better was the great deal we got from Trip for this hotel.

We stayed here for slightly over a week, during which the quality was not as good as the initial few days. Eg. breakfast buffet variety decreased, housekeeping at the level we stayed was not as good as the previous time (many amenities were not replenished even after 2-3 days). Hygiene was of a concern too: at breakfast, the clean utensils were placed where the shelf of dirty dishes were being cleared! The good thing is that the hotel staff are helpful and friendly.

Conclusion I will never stay at ANA Crowne Plaza Osaka again. The room was the smallest I have ever been at and part of the window was blocked by a wall outside the room. The check in and check out was chaos with a huge queue. The hotel is outdated too. The only positive thing regarding this hotel is the club lounge. Review I arrived with the Shinkassen at Osaka station and the hotel is in walking distance from station. The train station is huge, and I was difficult to find the right exit. The hotel is located in a business area, but there are a lot of restaurants, bars and shops in the neighborhood. Not the right area, if you are a turist. I arrived at 2 pm, where I could not get me room even I am an IHG diamond member. Came back after a couple of hours, where there was a huge queue. Check-in took between 45-60 min. It was the same situation, when I should check out. It is not possible to check out in the IHG app. Even I have the highest status in the IHG program, I got the smallest room in the hotel. It was not possible to open my suitcase in the room - i don’t want it on the bed. The window was partly blocked by wall outside the window. The room is very outdated. I had access to the club lounge, where I had a couple of drinks during the evening and breakfast in the morning. The lounges was ok but it was busy.

I’m solo traveling and also working during this stay. This has got to be one of my better stays in Japan. Shiro checked me in and was very thorough to explain the amenities. Jin, helped me set things up for luggage delivery. Shiro, helped send my luggage to Haneda, and Yun, helped send my luggage to Tokyo. The staff are amazing and very attentive. The Housekeeping staff cleaned impeccably and the resident lounge was great to use. Notes for improvement: Gym needs more character to match the style of Citidines. Thanks Citidines Namba Osaka team for the extremely comfortable stay. I will definitely be back again.

Absurd policy whereby guests are absolutely not permitted to check in until 3:00 p.m. onwards, which means a lobby crowded with impatient people. At the stroke of 3:00 p.m. there is a massive rush to check in with long cues. Why not at least register guests as and when they arrive and complete the registration for malities first? And if rooms are ready before 3:00 p.m. why not let our guests get comfortable and settled, instead of being so rigid and inflexible? Isn't caring for your paying customers a priority???? I was first assigned room 1602 which I later found out was right beside the lift's, and from where I could hear lifts going up and down all the time and by 11:00 p.m. as I could not sleep due to the noise, I had to repeatedly insist on a room change. Took four visits from a receptionist over the course of 40 minutes just to achieve this simple task. He was extremely reluctant to let me change rooms at first but only relented when I insisted that I would not pay for the room if I could not sleep in peace. The following day my keys did not work, and when I asked why, the reception staff said that they assumed that I would want to change rooms again, even though I had already told the receptionist the night before that, I would not be bothered changing rooms again. Poor communication among staff, and at the very least, I ought to have been informed when I first checked in that the room was prone to lift noise and been given a choice. Excellent location right above Shinsaibashi subway station, and in the busiest shopping and dining precinct of Osaka. The hotel has absolutely no recreational facilities such as a gymnasium or swimming pool, although the property is well maintained and clean, although the mattress in my room was sagging, probably due to age. BEWARE of rooms within 20 metres of the lifts - do not accept them under any circumstances, unless you are an extremely heavy sleeper!

********** I booked 4 night (6/7-10/7) through Trip.com under the name of Chung chi ming with all payment made.  On the date of check in, my wife paid ¥1800 tax by Standard Chartered CX credit card.   However, upon receipt of monthly statement of credit card, I found that there was an unauthorised and unknown charge of ¥4300 without our notice or approval.  I was told that the ¥4300 was arisen from coffee consumption in the hotel but I didn't consume any. Bearing in mind that the credit card transaction was made without any notification or approval. It was unauthorised access to my credit card account and might be liable to criminal offence. I am going to write my comment to your hotel. Please sort out this matter or I will approach my bank or even police department to seek assistance. Its all about matter of principle. Eventually tthe the hotel found out that it was caused by system error which was the outstanding bill of previous guest. The loophole was that the hotel could charge guest at anytime without any notification or prior approval which posed a risk to customers. Very poor management and I need to dusclose this malpractice through various media platforms. I should also blame the negligence of bank card centre.

Great location! JR station is just downstairs! Lots of big shopping centre and food choice! Daimaru is at the front of hotel. Definitely will visit again!