Find 5-Star Hotels in Wenzhou

I stayed at this hotel with my child. We stayed for two consecutive days and were very satisfied with the overall service. During our stay, the hotel housekeeper was very proactive in helping us resolve any issues. The warm milk delivered every evening was excellent, and the fruit was very fresh. The hotel breakfast was very rich, with a wide variety of buffet options. It was great that they even proactively contacted me when I forgot to pick up something.

I should have written this review sooner, but I've been incredibly busy since getting back. Still, it’s been on my mind. Yongjia Nanxi Hongju Hot Spring Hotel boasts an excellent location, conveniently close to both Dalongqiu and Nanxi River. As you approach by car, the roadside greenery and thoughtful design immediately signal that you’re entering a sophisticated resort. And indeed, once inside, you feel as though you've stepped into a picturesque landscape. Mountains stand silently in the distance, and the continuous gurgle of water fills the air. The cluster of buildings, nestled among lush trees, awaits guests with a grand and harmonious presence. The lobby is bright and spacious, with clearly defined functional areas. The front desk staff are all young, friendly, and genuinely welcoming. I was assisted by Xiao Luo, and I regret not having asked for the full name of this gentle and refined Ms. Luo. She provided immense help during my stay, even arranging for a colleague to give me a Banyan Tree Group standard patterned gift: sachets of camphor wood shavings and a small nanmu wood pillow. From the moment I arrived, she was incredibly familiar with my booking requests, swiftly processed my check-in, and ensured my room was exactly as I’d hoped. I even called the front desk specifically to thank her for her diligence and thoughtfulness. Although it was only a one-night stay, because Xiao Luo and her colleagues had proactively added me on WeChat, they offered incredibly thorough advice and arrangements regarding the hot spring's opening hours and the best times to visit. They even proactively adjusted my check-out time, allowing me to fully enjoy the hot spring experience the next day. A huge thank you to these young people; even though the hotel still has room for improvement, your efforts made guests feel comfortable and at ease. Those whose names I remember, like Xiao Xiang (Haolin) and Xiao Ye (Yongping), and all of you whose names I don't, you were all wonderful. I’ve already recommended your hotel’s link and name to over three friends. I hope to return for another vacation with my friends next time. The hotel has several phases; currently, the main building (Phase 1) and the hot spring area are open. The hot spring is exclusively open to hotel guests from 10 AM to 12 PM daily, after which it welcomes guests from all over, including nearby guesthouses. It’s said to be a collaboration with Banyan Tree, which I believe refers to the upcoming Phase 2, including the spa and villa area. Currently, the main building offers comprehensive services, and the restaurant's chef prepares truly unique dishes. If you've had a long journey, sitting here and ordering a few small dishes will undoubtedly be a more enjoyable experience than you expect. The only minor drawback was the hot spring service, where staff were rarely visible.

The room facilities are five-star standard, but the service quality is inconsistent. You can tell from the different front desk staff that training needs to be improved. Some answer questions accurately and professionally, while others are perfunctory, even giving incorrect information. Overall, I don't feel the service is five-star. The breakfast is excellent; not only is it abundant, but some dishes change daily, which left a great impression. Also, the gym on the third floor is well-equipped. Although a bit old, it provides a comprehensive and effective workout.

🌿Murka Hotel - A Serene Escape in the Heart of a Bamboo Forest Nestled in the heart of a lush bamboo forest, Murka Hotel offers a truly magical retreat where nature and luxury blend seamlessly. From the moment we arrived, we were captivated by the tranquil surroundings, the soothing rustle of bamboo leaves, and the breathtaking views that greeted me at every turn. 🍃Location & Ambience (5/5) The hotel’s setting is nothing short of spectacular. Surrounded by towering bamboo groves, it feels like a hidden paradise, far removed from the hustle and bustle of city life. Waking up to the gentle sway of bamboo and the soft chirping of birds was an unforgettable experience. Whether relaxing on the balcony or strolling through the forest pathways, the serene atmosphere made it the perfect place to unwind. 🍀Service & Hospitality (5/5) The staff at Murka Hotel truly went above and beyond to make my stay exceptional. From the warm welcome to the attentive yet unobtrusive service, every interaction was marked by genuine care and professionalism. 🌾Dining & Amenities (4.5/5) The on-site restaurant served a delightful mix of local cuisine, with fresh ingredients that complemented the natural surroundings. Dining amidst the bamboo forest, especially during sunset, was a highlight of my stay. The only minor improvement could be expanding the menu variety, but the quality and presentation were outstanding. 🍁Room & Comfort (5/5) Our room was a haven of comfort—spacious, elegantly designed, and equipped with modern amenities while maintaining an earthy, organic aesthetic. The large windows offered stunning views of the bamboo forest, and the bed was incredibly cozy, ensuring a restful night’s sleep. ✨Final Verdict Murka Hotel is more than just a place to stay—it’s an experience. The combination of breathtaking natural beauty, impeccable service, and luxurious comfort makes it a must-visit for anyone seeking peace and rejuvenation. Whether you're a nature lover, a couple looking for a romantic getaway, or a traveler in need of relaxation, Murka Hotel delivers in every way Rating: ⭐⭐⭐⭐⭐ (5/5) I can’t wait to return! 🌿 Murka酒店——隐匿于竹海中的静谧天堂 坐落于苍翠竹海的核心地带，Murka酒店将自然与奢华完美融合，打造出一处梦幻般的避世胜地。从抵达的那一刻起，我们便被宁静的环境、竹叶婆娑的轻柔声响，以及每一步转角处令人屏息的美景深深吸引 🍃 地理位置与环境氛围（5/5） 酒店的选址堪称绝妙。高耸的竹林环绕四周，这里犹如远离城市喧嚣的隐秘天堂。清晨在竹影摇曳与鸟鸣啁啾中醒来，成为难以忘怀的体验。无论是倚靠露台小憩，还是漫步林间小径，幽静的氛围都让这里成为放松身心的理想之地。 🍀 服务与款待（5/5） Murka酒店的员工以无微不至的服务让我的入住体验超越期待。从热情的迎接到细致而不失分寸的照料，每一次互动都充满真诚与专业。 🌾 餐饮与设施（4.5/5） 酒店餐厅供应融合当地风味的佳肴，新鲜的食材与自然环境相得益彰。在竹林中用餐，尤其是日落时分，成为我此行的高光时刻。若说改进空间，或许可以丰富菜单选择，但菜品质量与摆盘已然堪称卓越。 🍁 客房与舒适度（5/5） 我们的房间是舒适的避风港——宽敞的空间、优雅的设计，在保留自然质朴美学的同时配备现代化设施。落地窗将竹海美景尽收眼底，而柔软的床榻则确保了整夜安眠。 ✨ **最终评价** Murka酒店不止是一处居所，更是一场感官的盛宴。震撼的自然美景、无可挑剔的服务与极致舒适的体验，让它成为所有追求宁静与焕活之人的必访之地。无论你是自然爱好者、寻觅浪漫之旅的伴侣，还是渴望放松的旅人，这里都能满足你的一切期待。 **评分：⭐⭐⭐⭐⭐（5/5）** 我已开始期待下一次重逢！

This was not our first stay here, and we would love to comeback in the future. We always have a wonderful experience every time we visit. The breakfast buffet was rich and offered a great variety of choices. The highlight for us, however, was the swimming pool. My daughter absolutely loves swimming, so having a well-maintained pool made our stay even more fun and memorable. The rooms were clean, spacious, and comfortable, making it easy to relax after a day of activities. While the hotel is on the pricier side, the quality of the facilities, service, and overall experience make it well worth the cost. If you’re looking for a family-friendly staycation, this place is definitely worth considering.

I'm quite particular about hotels, and this time I stayed at a hotel that offered incredible value for money! **Ambiance:** My child booked it for our trip. Initially, I was drawn to its excellent location, being within walking distance of Wuma Street. However, I didn't have high hopes for the ambiance, thinking it might be an older, dated five-star hotel. To my surprise, the room looked comfortable and luxurious, a stark contrast to the lobby. The bedding was also very comfortable. It's an established five-star hotel that truly pays attention to detail. **Facilities:** All the equipment looked new. There was even a dedicated vanity for women. The bedding was comfortable. Importantly, the lighting design was well-arranged, all soft light, unlike the harsh white lights and spotlights many hotels use. The switches were also easy to use, not a confusing cluster of buttons by the bed. However, the air conditioning/heating seemed to be broken as the temperature wouldn't go up. The TV also didn't support screen mirroring. **Service:** From the front desk to housekeeping, all the staff were smiling, and they handled and answered questions promptly and enthusiastically. When I left, they even gave me a thoughtful little gift bag. **Hygiene:** The entire room was white-themed, so any speck of dirt would be obvious. It was clean and tidy. There was also a faint, signature five-star hotel fragrance. It was a wonderful discovery on our trip.

Service: The front desk staff, a young man with glasses, was very enthusiastic and answered all my questions. Thumbs up! The cleaning ladies on the floors were also very friendly. Thumbs up! Hygiene: I found a foreign object, a piece of paper (not sure where it came from), in my breakfast rice noodles. The restaurant manager didn't explain what it was and just took it away, only offering to recook the noodles or provide wontons instead. This was a really bad experience and instantly ruined my appetite. The picture shows the elevator when I was checking out. As a mid-to-high-end hotel, the inspection hatch in the elevator shouldn't be left open like that. Given that the price increased by about 50% during the event (my booking price was 1166 RMB), the hotel should at least provide the basic hygiene and safety that a 600-700 RMB hotel would offer, instead of just raising prices and failing to deliver even basic hygiene and safety guarantees. Additional: This Marriott executive king room only provides two bottles of mineral water. It's the stingiest Marriott I've ever stayed in! The mini-fridge was completely empty. This is the first time I've seen a hotel where you have to contact staff just to use amenities.

An incredibly good value for a five-star luxury hotel. Every room is very spacious and comes with plenty of amenities like billiards, a swimming pool, and a gym. There's also dining options and even claw machines. The views are fantastic, and the service is excellent. Plus, the price is unbeatable compared to other hotels. The bathtub in the room is huge. The only minor drawback is the lack of a laundry room. For longer stays, like my three-day trip, it was a bit inconvenient for washing clothes.

My favorite Sheraton, it didn't disappoint me again! **Ambiance:** Even though it's an older hotel, its excellent location makes up for it – it's convenient to get anywhere. The lobby and rooms are all good. The hallways do have a bit of that old hotel smell, though; maybe they could look into addressing that. **Cleanliness:** I have to praise this! As a former hotelier who used to 'inspect rooms,' even for a five-star hotel, achieving basic cleanliness and being hair-free is really difficult. Sheraton has never let me down in this regard. The housekeeping staff also arranges the rooms according to guests' requests, which is a big plus! 👍 **Service:** I must commend Victoria Wu at the front desk! Knowing I hadn't rested well the day before, she carefully helped me choose the room that best suited my needs. Her empathy made me feel so at home, making the check-in experience truly delightful. The breakfast the next day was also delicious. Even though it was peak season and very crowded, the management and staff worked together seamlessly, busy but never chaotic. Huge thanks to the hotel staff for providing such a wonderful experience during the holiday! I'll definitely choose Sheraton again next time! ~

Our family had a wonderful weekend at this hotel! The views from the rooms were lovely, and it was so pleasant to wake up to the morning sun. It's great for families with kids; the 'Pet Paradise' has a good variety of animals, both indoors and outdoors. The free-roaming deer and lambs outside were very friendly. The hotel also has a tidal flat where you can catch hermit crabs and small crabs – lots of fun! The buffet breakfast had a decent selection, though there was a bit of a wait at the noodle station.