Find5-Star Hotels in Dongguan

I love staying in your hotel is was outstanding, I cannot contact your hotel I’m sharing my contact number here ***********, this is my contact number last night I eat dinner in the restaurant of hotel and I forget to pay the money, so kindly call me and let me know how can I pay

Missed out a few times to replace the teas and mini lotion in the room.. It will be better if have more breakfast with chicken/duck/fish option. Mostly are beef and pork. Laundry service is good..there is a mall called vanke mall around 1.5km if you want to explore. Can take didi to the mall. And there is a hotel cafe on the ground floor.

I chose to stay at Banyan Tree Songshan Lake Dongguan during the Qingming Festival, and the experience was full! This is all thanks to the housekeeper Mia, who is simply the ”superhero” of my trip! It rained during the Qingming Festival. Before the trip, I was worried that the rain would disrupt my plan, so I contacted Mia to find out about the activities in the hotel. Unexpectedly, this was just the beginning of our communication. The night before, Mia and I chatted until 1 a.m. She patiently and carefully answered every question I had. The feeling of being valued was really great! I thought she was busy all day and would definitely reply later the next day, but I received her message early in the morning. This service efficiency is really amazing! Mia's thoughtfulness goes far beyond this. She seems to be able to see through my thoughts, and I don't need to remind her of many things. Seeing that there were vacant rooms, she took the initiative to help me upgrade the room type and arranged for China Unicom to make our living experience more comfortable. When I returned to the room at night, the warm night bed service was ready, and my fatigue disappeared instantly. What touched me the most was that this trip happened to be my son's birthday month, and Mia quietly prepared two exquisite cakes. When the cake was delivered to my son, his surprised and happy expression, I will never forget it in my life. This attentiveness made this trip full of warmth and memories. Every moment at Banyan Tree Songshan Lake was extremely comfortable and pleasant, and all this was inseparable from Mia's efforts. I sincerely thank her and strongly recommend everyone to come here to experience and feel the amazing service brought by Mia! In addition, the photographer Xiaole for the travel photography is very good!

First of all, let me say one thing. Before the trip, I told the customer service that I wanted a room with a good view and birthday decoration (all of which met my requirements, I was satisfied). When I arrived at the hotel, the receptionist was also very warm and polite, and the service was thoughtful! Seeing that we were a parent-child trip, they also arranged a baby bed and gave our child a toy, which was great! After that, I arrived at the room. The bedding was very good, the environment was clean and hygienic, and it was smart technology. The floor of the bathroom was still warm, which was a thoughtful design! The hand soap, shower gel, and shampoo used were all herbal (lavender ingredients), and they were all fragrant and comfortable. There is also a convenient food delivery service, which is delivered directly by a robot. There are also many food stores outside the hotel, which is convenient! The whole hotel has a unique design theme, is trendy and novel, and has good details. There is also a continuous supply of drinks at the front desk. The only downside is that the food in the restaurant is not diverse enough and needs to be improved. The bed in the room is a bit small. As for the Longfeng Villa Resort next to it, you can consider the actual situation before entering the park. (Special reminder: The park is under upgrading and maintenance recently, so there is nothing to see. I believe there will be something to look forward to in the second half of the year.) But since you are here, it is worth visiting. You can see the iron flower at night. The atmosphere is pretty good. Finally, this parent-child tour gave me a good experience. It is worth coming again next time😃

Very impress with the hotel brand. I never stayed in a hotel room with my own massage chair. They have attention to detail. The most important thing was the comfortable bed and customized pillow, which got me sleep for 7 hours all the way. The things that can improve is the hot water not hot enough and bidet didn't work. Everything else was wow.

Overall feel of the hotel is positive. Beautiful, spacious and comfortable rooms. Excellent value for the money spend, would love to come back again when I am in China.

My friend brought me here to stay. He said the environment and service here are very good. I was very satisfied after checking in. I will continue to stay here in the future. The lady at the front desk is very gentle and considerate. She has always arranged a room for me attentively. She deserves praise. The hotel's breakfast variety is also very rich. I sincerely recommend the hotel. It's very good.

The hotel is near the lake, which makes its location ok if you are willing to visit it. If you would go to the downtown, then the location is terrible because it takes an hour to arrive by car. Around the hotel there’s not much. The room is nice with planty of amenities (kitchenware, washing machine, etc.) but not super clean (found hair in the bathtub). Breakfast is not up to the standards and it’s quite poor. Swimming pool is okish, nothing fancy and not very deep (just 1.2m). The guy working there staring at you all the time is not pleasant too. Would I come back? I guess not.

Excellent service. All the staff are very helpful and polite. Excellent location, there are many new shopping mall nearby.

⭐⭐⭐⭐⭐ I recently had the pleasure of staying at the Royal Garden Hotel with my family, and I can't say enough good things about our experience. From the moment we arrived, we were greeted with a warm, welcoming atmosphere that made us feel right at home. The rooms were impeccably clean and well-maintained, providing a comfortable retreat after our daily adventures. It was clear that the hotel prioritizes cleanliness and guest comfort, which is always a plus for families. One of the highlights of our stay was the fantastic swimming pool. It was the perfect spot for us to relax and unwind, with enough space for everyone to enjoy. My family absolutely loved it, and we spent many joyful afternoons splashing around together. The location of the Royal Garden Hotel is another significant advantage. It's easily accessible, making it convenient for exploring nearby attractions and getting around the area without any hassle. Overall, my family had a wonderful time, and we truly enjoyed every aspect of our stay. We are already planning our return visit and will definitely be recommending the Royal Garden Hotel to our friends and family. If you're looking for a relaxing getaway that caters to families, this hotel is the perfect choice!