Romantic Hotels in Dongguan

Always a great experience! The front desk allowed an early check-in and an upgraded room, plus they sent welcome fruits. The customer service staff was also very thoughtful, helping us with a late check-out since we were traveling with kids. The dining at the three restaurants is quite good; breakfast offers a wide variety, and the dishes at the Chinese restaurant are consistently excellent—never a bad choice. There are plenty of outdoor activities, and the indoor large playground was a big hit with the kids. The indoor heated pool is also a nice touch.

Overall, I was very satisfied with my stay. The room was clean, bright, and spacious, and the staff were all gentle and polite. Everything from check-in to check-out was smooth, making it a very comfortable experience. I'll definitely prioritize this hotel again if I'm in the area.

The hotel is in the ancient village scenic area, and the ticket is saved 🙊 The hotel staff (Miss Sister) is very good. I picked us up outside. The room was arranged by the center of the scenic spot. It was very convenient. The second floor and the second floor were single-family. The overall sanitation was very good. The lighting was also very good. Warm twin room, 2 1.5 meters big beds pushed together, 3 meters big bed baby can sleep no matter how The next afternoon, the baby was taking a nap, and communicated with the young lady to late check-out ❤️ It rained again in the afternoon. When it rained, the ancient village house had a beautiful view. I forgot to take pictures with the baby during the nap. Overall, the experience is very good, the service is OK, the environment is OK, the only drawback is not only the hotel, the whole ancient village is also, there will still be some mosquitoes, but the scenic spot is every morning. Mosquito killing, the hotel is also a bit mosquito coils, So it's better to pay attention relatively. This attraction is niche, will not be crowded, the hotel cost is not high, everyone's experience is very good, the night view is also good, there is a light show theater performance (wearing ancient clothes), there are several clothing stores in the scenic area, the price is not expensive, take the time to shoot, There are also food and drink in the scenic area. There are cheap and slightly expensive. Depending on the situation, it is recommended that 10 pieces of lemon tea are also very good (the place where the performance is facing, next to the Hanfu store), 20 beef porridge is cooked very delicious and enough to have a large bowl (near the bridge, the store has no signboard, Get up early and walk out to find breakfast. The aunt who opened the store asked)

The room itself was great, very spacious, and the front desk upgraded us to a lake view room. It had a balcony overlooking the lake, and the bathroom had two sinks, which was very convenient. A free crib was provided for our child. However, the dinner buffet service was, in my opinion, the absolute worst. It was a complete mess, very poorly organized, and significantly detracted from our overall stay. First, when we entered, the two customer service staff members assigning tables were completely disorganized. The restaurant tables weren't pre-assigned; they were making seat allocations on the fly. Before letting us in, the two staff members had to confirm with each other that our table wasn't reserved. After sitting for about 15 minutes, I stepped out to get something. When my family returned to our table, they were asked to move by a staff member who appeared to be a male manager (he wasn't wearing a suit, just a long-sleeved shirt). When I got back to the table, I heard this male staff member telling the front desk staff that a customer was scolding him. Little did I know, he was talking about our table. My family was very confused when I returned, as they were suddenly told to move, and those other guests were standing right by our table, watching us being forced out. Firstly, this felt incredibly bad. If the restaurant is seating guests, shouldn't they first check if someone is already sitting at that table? We had been at that table for over 15 minutes, and my family had already started eating. What does it mean for staff to bring guests and have them stand by our table? It made us feel as if we had taken their spot without permission, as if it was our fault. This experience was terrible. I never expected this kind of treatment at a five-star hotel. I thought I was in a 'cha chaan teng' (a Hong Kong-style diner) or McDonald's, with people waiting for tables. Secondly, this was a mistake by the management team, so why should we bear the consequences? I asked the male staff member why we had to move, and he said it was the front desk staff's fault and that he had already reprimanded them. I said the arrangement was terrible, and he mentioned that the other customers had booked previously. Well, we also booked our room and dinner package! If it was a team error, they should have handled it themselves and arranged for the other customers' reservation. Why were we forced to accommodate? Why couldn't they just seat the unseated customers at another table? There were five of us, including a one-year-old baby and seniors. Didn't they consider the inconvenience moving tables would cause us? I felt a significant double standard here. Thirdly, when we moved tables, only that manager-like male staff member helped us. Not a single other staff member came to assist. My mom was holding the baby and still had to carry her own bag to the new table. Only one staff member helped carry two plates. My sister had to carry her own plates with both hands. Since there were many dishes on the table, we had to move them ourselves. Midway, a male staff member in a short-sleeved shirt walked towards our table. I thought he was coming to help us move, but to my surprise, he was actually there to clean the table. Seeing that we hadn't finished moving, he turned and walked away. After a while, the original male staff member who asked us to move saw that we hadn't finished and finally came to help us move the remaining dishes. Honestly, the team cooperation in this restaurant felt very poor. I have never seen such terrible service in a five-star hotel. Finally, I want to point out that from the moment we were asked to move until we finished moving, no one came to apologize to us. The blame was on the incorrect table assignment. To be honest, we paid to go on vacation, booked a hotel room, breakfast, and dinner, and our family wanted to relax and enjoy ourselves. Little did we know, this one dinner ruined the entire stay. It was my first time being forced to move from a table at a five-star hotel with other guests standing around, and it was truly an unforgettable experience.🤣 Absolutely a bad review. Even days after checking out, I still can't forget this terrible experience, so I had to write a review!

This trip was incredibly enjoyable for me and my family. The villa facilities were excellent, with a swimming pool, karaoke, and mahjong (though our family of four didn't play). A pool table would have been even better. One suggestion: add some hooks to the bathroom walls for hanging towels or clothes! The bathroom and toilet floors were a bit slippery; adding a floor mat would be helpful for absorbing water and preventing slipping. Overall, we were very satisfied!

I had the pleasure of visiting the Dongguan MCB Lake Hotel initially with colleagues and later returned with my family for another fantastic experience. The rooms were clean and comfortable, the staff members were friendly and accommodating, and the highlight was the spacious and enjoyable swimming pool. We especially loved the indoor jacuzzi pool, adding to our relaxation and enjoyment. My family had a wonderful time and felt completely relaxed during our stay. We are looking forward to returning to the Dongguan MCB Lake Hotel in the future.