Featured facilities: Childcare service, First aid room, Room service
Very Good
44 reviews
8.3/10
1 night
From BRL 4,316
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9.2/10
Great
GGuest UserThe service at La Reserve is very impressive! I carried my luggage down a few steps by myself, and I didn't expect the waiter to help me, but I saw someone sprinting towards me. When I entered the door, the waiter was about to turn around to do something else. As soon as I hesitated, the waiter came back and asked if I needed any service. I could feel that their service spirit was sincere and not perfunctory. Thumbs up!
WWinnie/This kind of old-fashioned absolute landscape hotel is actually not an ideal place to enjoy the services of a five-star hotel. Because the hotel's service attitude varies from person to person, it feels very uncomfortable and shows their unprofessionalism and lack of empathy for earthlings, which is a pity! The so-called civilization and quality reveal many narrow local cultures in them. This is very out of line with Switzerland - the seat of the United Nations! Not neutral either!
GGuest UserThe hotel is very conveniently located, with shopping malls, cafes, and pharmacies nearby... It is on the same line as the Four Seasons Hotel, and next to the lake, it is very pleasant to walk or run along the lakeside~ In short, the location is still very good~
The hotel room is a bit cramped, with a room of more than 30 square meters, and the bathroom space is OK. The room can only accommodate a bed and a sofa... The welcome fruit is very fresh~ Maybe I am used to large rooms, it looks a bit tight😓 But it may be considered good in Europe~
The best thing is the breakfast. The restaurant is on the street. In the morning, have a cup of coffee, eat something, look at the street view, and the birds fly around...
Refreshing, this is the leisurely European slow life🌞