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From driving in Parking Lot to checking in and checking out, Hotel staff was extremely nice and helpful. We were able to park at hotel and walk to Knotts which was very close. We were checked in early and was sent a text when our room was ready. Since we were so close we were able to go back to the room and rest for a little while and returned to the park later that evening and closed the park down. We also went to Soak City the next day and was able to use the parking pass we paid at the hotel to use at the water park. Hotel was clean, elevators were fast. We did not use any of the amenities but will definitely return and have more time to use. The best part it was an excellent value.

The hotel boasts comprehensive facilities, is clean and hygienic, has a beautiful environment with a strong artistic atmosphere, and offers warm and attentive service. I stayed in a lake-view room with a balcony; the view from the window was stunning, with lush trees and emerald green lake water, perfect for a stroll. The hotel's beautiful environment is ideal for travelers looking to relax and unwind.

The hotel is right between the source and residential area so there's no self parking. If you park overnight at the source, you might risk being towed. The only option is valet parking for $25 a night, which isn't bad compared to the places in LA we were going to. They give you a ticket with a QR on it and every morning, you just have to scan it 5-10 minutes before going downstairs and that gives them ample of time to pull it up from their garage. The lobby smells weird but the rooms smell just fine. My parents really enjoyed the the king size bed with pool view and our room worked out just fine. I wish we had the time to swim in the pool though. We were just so tired from our itinerary during the day. Every night we returned to our room, the sheets were changed and we got new towels. One day they came at 8am when we were still sleeping in so they were super on top of it. We ran out of conditioner and that was never refilled but I also never told them what I specifically needed. The check out process was super swift. They just end up deducting the valet fee from the deposit, which is $75 a night.

I wish I can keep it short and simple but this place was just perfect. If your looking for great amenities, location, hospitality and a good price this is it. The entire staff is friendly and helpful. You’re greeted with warm cookies at check in and the entire hotel is very easily accessible. It sits right next to the highway for easy traveling and no noise in the room at all. The rooms were very clean and provided everything my family needed.

Disneyland Hotel is always a magical place to stay like all the other Disney Parks hotels my family has stayed at. Front Lobby staff always make things so easy and they’re always so welcoming and accommodating. One thing I wanted to point out was one staffer who clearly just works there expecting tips. Edward Chavez helped my family with their bags and not only was rude “I thought you guys were ready, but you’re there just taking pictures” and then expected a tip to the point that he provided his Venmo account to make sure he was compensated. What a blemish in what otherwise is typically a great experience at a Disney Parks hotel.

The hotel's overall environment is excellent. The lobby is clean and bright, with a simple yet elegant design. The room was spotless, with no unpleasant odors, and the toiletries were well-stocked. I'd especially like to commend the front desk staff; they were incredibly warm and patient, always ready to help with any issues promptly. My stay was very comfortable, and I highly recommend it! I'll definitely be staying here again next time.

Very nice hotel, very clean, in a good location. It didn't have breakfast included like most of the other Hilton locations, but there's a Starbucks inside (albeit charging more than the already expensive Starbucks prices). The view was great! Unfortunately, Disney canceled the fireworks on our arrival, so we didn't get to see them from our room, but that's not a hotel issue.

The smoke detectors started chirping at midnight on our first  night there. Wife was grossed out after getting up in the middle of our second night there and seeing a cockroach on the bathroom wall. Our room was spacious and had a great view but quite a bit of road noise. Breakfast was good.

The room's beautiful layout and interior design made for a very pleasant and comfortable stay. The amenities, such as the gym, were also well-maintained and enjoyable to use. When the in-room coffee maker wasn't working, I requested hot water from the restaurant, and the staff were incredibly polite and helpful, which I greatly appreciated. A minor drawback was that the microwave was located inside the cafe, making it inaccessible during the evening hours when the cafe was closed. Additionally, I was a bit disappointed to find some dust on the hairdryer and a bug in the room.

We had a great overall stay at this hotel. The staff was very friendly and made the check-in process quick and easy, which we really appreciated after a long day of travel. The location was excellent and convenient to everything we needed. The room was a good size with plenty of space to relax. The bed was extremely comfortable, and even the couch was cozy, which made our stay more enjoyable. However, we did find a roach in the room, which was definitely concerning. Even though it was just one that we saw, it’s never something you expect or want to encounter during a hotel stay. Cleanliness is important, and I hope management takes additional pest control measures to prevent this from happening again. The internet also did not work on the first day and wasn’t up and running until the following night, which was inconvenient. The ice room was very sketchy and did not seem well-maintained, and the microwave in was not working properly and appeared a bit dirty. These smaller maintenance issues added up and made the stay less comfortable than it could have been. Unfortunately, we have not yet received our damage deposit back, which has been disappointing. We are hoping this will be resolved promptly. I would also recommend bringing your own shampoo and conditioner, as the ones provided left our hair feeling very dry. Overall, it was a good stay with a few things that could definitely be improved