GGuest UserWe booked the honeymoon suite thinking we can use the jacuzzi but upon check-in, the jacuzzi was not even cleaned and not ready for use. The room was so spacious though, it can accomodate 4 people.
GGuest UserIf you are early before 2pm they won't allow you to enter the hotel. we tried to enter 3 times because we arrived early but they are strict to follow their check in time. good location because it is near the mall and other places to visit. they need to improve their customer service. My kids are excited for the swimming pool because they see it on the post of the hotel that they have it but when we ask for where the pool is to go for swimming they say it's not available and said under maintenance. We don't know if they don't like us to use it because we saw the pool and it's ok. They are disappointed. Check in again probably not? maybe if they improve their service. Need to maintain also the facilities and amenities.