Read genuine traveler ratings & reviews to find your perfect stay.
8.9/10
Very Good
AAnonymous UserThe Dusit D2 offers a cozy and inviting atmosphere, perfect for those seeking comfort and relaxation. While the amenities are well-designed, I found them to be a bit limited if you're the type who enjoys a variety of activities. The hotel features a pool, which is nice, but could feel a bit underwhelming if you're someone who craves more entertainment options.
On the bright side, the 24-hour gym is a great perk for fitness enthusiasts, and the gourmet shop adds a touch of luxury for those looking to indulge in premium snacks or specialty items. Beyond these, however, there aren't many activities to keep you occupied, so it’s a space that caters more to relaxation and personal time, often spent in your room.
Overall, Dusit D2 is ideal for a serene stay but might feel a bit too quiet for those who easily get bored. More in improvement on the food please, there’s no menu that sticks out or you want to try again.
YYkhca_TravelsWe arrived a bit late on our first night and were accommodated poorly. After a long day of travel, we encountered several issues with our room arrangements. I had booked two rooms, expecting them to be close to each other, but that was not the case. As a family travelling together, we requested to have our rooms swapped to be nearer, yet we were only allowed to add an extra bed. This was not ideal, especially since my mom couldn't stay alone in a room meant for 6 to 8 people, which I had already paid for.
When I spoke to the front desk, who I believe was the manager on duty at the time, her tone was unpleasing and lacked empathy for us as guests. It was a disappointing negotiation. We also discussed issues with the internet connection, and she seemed unyielding, suggesting that nothing could be done except to pay for a data plan, for which they would provide a modem.
Having stayed at many hotels and being a hotel manager, I can clearly say that our service was inadequate.
SSteveeOutstanding!!!
Wonderful place with outstanding customer service.
Having breakfast with my booking, water fountain on corridor, staff calling to remind about breakfast and checkout times made all the difference during a busy time in my room.
Thank you Hotel Uno you really made my stay comfortable!
On negative side, my room was in a desperate need for an upgrade.
AAvid_TravelerPros
- clean comfortable room
- near the cost line with view over the channel
- super polite staff
- great family pool area
- used to the place being full so it’s organised extremely well
- 24 hour room service
Cons
- no concierge to greet new guests getting out of taxis
- No one to show you to your room! Have to find your own way.
- loud banging doors waking guests very early in the morning due to neighbours from doors next to one another (see pictures)
- bird poo all over the windows (see pictures)
- breakfast buffet was just okay.. self service coffee and not great food.
A decent hotel but somewhat ruined by poor welcome and the early morning noise of other guests. Ask for a quiet rooms.
MMiraflor P. SanchezI am not sure if the hot and cold showers are functioning properly on the lower floors, but for us who are on the 4th and 8th floors, there is no hot shower available. The showers need to be replaced, as only three holes are functioning. The shower area on the 4th floor is clogged and literally flooded outside the shower room.
CCJ Econar* Very friendly and accommodating staff, they cater to our needs without hesitations.
* The place is a bit old but you can see that it's well maintained.
GGuest UserGreat Stay!
I had a really nice time at [Hotel Name]. The room was clean and comfortable, and the staff were super friendly and helpful. The location was great—close to everything I needed. I also enjoyed the breakfast, which had lots of good options.
Overall, it was a great experience and I would definitely stay here again.
YYkhca_TravelsWe thoroughly enjoyed our stay in the heart of the city. My partner and I experienced excellent service, mainly when an incident arose that required us to visit the hospital. The staff were exceptionally cooperative in providing an incident report, which was incredibly helpful for our insurance reimbursement process.
While the hotel is somewhat older and the amenities could be upgraded, I still felt very comfortable during our stay.
I would recommend this place.
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