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9.4/10
Amazing
SSofia.kVery nice hotel, they stole my daughter’s heart by gifting her a small teddy bear and some things to colour.
They stole my heart by installing water taps in the hallway that has sparkling water, ice cold water or just still water.
However, since breakfast is overpriced, we went to a bakery 150m from the hotel. And that’s how my husband’s heart got stolen.
So yeah, we lived happily ever after.
GGuest UserThe place is gorgeous. The apartment has everything you might need for a short or a longer stay. Everything was convenient, and I enjoyed the stay. The location is overall good in terms of reaching the very heart of the city (~7 min walk), and the tram station (~3 min walk), but the gare district feels a bit creepy for a solo traveler at night. Luckily, the hotel is at the border of the district and the center, so you do not really have to experience the district. Would totally recommend.
WWRANIsaI have a very pleasant stay,the room just nice for single traveller yet provided with all basic amenities,the services are very good and great location to explore the charming of luxembourg city.
MMarkVery modern, about 30 minutes from the city when you walk to the tram etc. The service was slow, some issues with the air-conditioning unit took a while to fix. I appreciate that they advertise. They have a free bar in the room but it really is a couple of soft drinks. A coffee machine would have been a welcome addition to the room, otherwise the room was comfortable.
HHaibingSpatious apartment, perfect location, friendly people. Complete kitchen facilities, but the exhaust fan system cannot be powered on. The toilet flushing is not working well. For the rest, I am very satisfied.
GGuest UserWe called n sent email to ask for extension of time to check out or any place for luggage storage as the check out time is too early @10am, unfortunately our email (sent 1 day b4) n call was not responded until 5pm the next day after we checked out. Very bad experience 😡
GGuest UserAfter checking the hotel's check-in terms, I should be able to check out at 11:30 noon. I also checked the hotel's check-in terms on booking and it was the same, but the hotel asked me to check out at 11:00. After I complained, the staff told me that it was okay to give me a half-hour extension. I didn't want the extra fee. The discounts only require the due rights. The experience of this stay is very poor.
FFabioC.Great location, just a 10-minute walk from the city center. Excellent value for money, especially considering prices in Luxembourg. The room was modern and had everything we needed.
GGuest UserDie Lage ist etwas abseits, der nächste Bus hält etwa 150 m vom Hotel entfernt.
Die Zimmer wirken etwas veraltet, und trotz des ”Bitte nicht stören”-Schildes an der Tür klopfen die Reinigungskräfte.
Der Duft von chemischen Reinigern ist sehr präsent, und die Betten sind extrem weich, was Geschmackssache ist.
Abgesehen davon waren die Zimmer sauber und wurden täglich gereinigt.
Die Wellness-Einrichtungen wie Sauna, Schwimmbad und Fitnessraum sind im Vergleich zur Gästezahl recht klein.
Das Essen entsprach meiner Meinung nach nicht dem Niveau eines Vier-Sterne-Hotels, ich habe schon bessere Erfahrungen gemacht.
Die Mitarbeiter waren jedoch fast alle ausgesprochen freundlich.
Insgesamt würde ich dieses Hotel nicht erneut buchen, da mir das Bett zu weich war und das Hotel etwas in die Jahre gekommen ist
AAmunThe flat is well located and at close distance to the main train station.
Unfortunately, my experience was not good and I feel Queen luxury robbed me! I responded to an email and share my arrival time. more than three hours later When I got there on time 30 min after the allowed check in time , I had to wait for the cleaning lady to finish, 20 mins later.
There were lots of hair around (on the floor, in the bathroom, even the bed cover.
I had issues with their internet and couldn't access site and complete my work. I requested their help at 10:35 and was promised a technician promptly. I had to use a nearby coffee's Wi-fi. Five hours still nobody! I called again and was told the technician forgot to come by trying and fix the issue. Eventually they did reach out to help but I left the place a day earlier.