Find4-Star Hotels in Avignon

The breakfast is very good. I like the croissant which was delicious. It was rainy and I borrowed an umbrella from the hotel. The service was good and the private tour was excellent as well.

The hotel is about 5 minutes away from the central railway station, diagonally opposite the tourist information center, and there is a Carrefour supermarket nearby. The hotel room is not big, and compared to Ctrip's usual check-in time of 3 o'clock, this hotel allowed early check-in.

Super convenient as it is close to the train station. Rooms are big and clean. Good price. Highly recommend if you want to leverage Avignon as the stay point to explore nearby cities like Nimes, Arles etc. The hotel also provides 1-day trip brochures from other third parties.

One tiny elevator, many stairs, and outdated magnetic key cards that too often don’t work, spoiled my first positive impression. One morning I came down to the reception three times and eventually the receptionist went upstairs with me to help. But I almost missed my paid tour. The front desk and house keeping staff was always smiling, pleasant, and willing to help. The room was small yet charming, very tidy and clean, with a great view of the central square. Windows with good insulation so the noise from the street was minimal. The bed was comfortable and the bathroom small but with a tub! The breakfast hall was gorgeous and the breakfast decent, with mainly French pastry and desserts, besides cheese, ham, pastry (breads and sweets) and some fruit and vegetables. Besides the renovated facilities and excellent location, there is no pool, sauna, spa, gym or any other amenities that would qualify this as a 4* hotel. Also, I forgot my iPad in the room safe when I checked out. The hotel contacted me and offered to send it to my new destination. However, they did not actually send it by express mail even though they said that they did. My iPad arrived to Montpellier after I had already left. I waited for it three days ( it’s 1h away) but because they didn’t check the SEND ON SATURDAY option on the mailing form, the device spent the weekend in the post office. The fee that they asked me to I pay was 37€ because as they said it was sent express mail and with insurance - however when I asked the hotel in Montpellier to send it to Barcelona (another country and 3,5h away) I paid almost the same amount!? Plus the hotel used “peek’in” service so I immediately had insight into the delivery progress online. The worst thing for me was that they kept on sending emails insisting they were right and tried their best to help, instead of admitting they made a mistake. I appreciate their effort but it’s better to work smart rather than hard. Instead of having to thank someone for trying I need my iPad delivered to me on time. Perhaps there are too many women in the management that are taking things too personally? 🤷🏼♀️

Everything was perfect until...they gave us a double room on the fourth floor knowing that the elevator only goes to the third floor. I didn't consent because we were loaded with suitcases, so they changed us to a double room on the first floor. He who wants to does more than he who can... anyway! One of the windiest nights and a window pane that wasn't glued correctly made an unbearable noise throughout the night so it was a night without being able to sleep a wink. I mentioned it the next morning at reception. They did not have even a gesture of compensation regarding the free breakfast plan.

A very well located hotel with very nice staff at reception and breakfast service. The reception and lounge areas are nice and well decorated. Rooms are renovated but not to high standards and bed is very uncomfortable sadly... So rooms does not reflect a 4 star hotel. However reception area and breakfast are not bad. A mixed experience but fir the price it was ok if we consider this hotel a 3 star quality hotel.

The hotel has a large parking lot for free parking. The hotel garden has a nice view. Friends who like to take pictures will be satisfied. The breakfast is good and delicious. The front desk staff is also warm and courteous. However, when I checked in and entered the room, I found that the quilt cover and pillowcases had not been changed that day. I gave them directly. I used it and saw the stains on it, which was disgusting... The location of the hotel was difficult to find. The GPS guided us to a path in the reed marsh. There were several big rocks blocking the road at the end of the path...

The hotel is a few hundred meters walk from Avignon Central Station. It is very close to the main street of the old city and is very convenient. The hotel has an outdoor swimming pool that is suitable for children, and there are table football, billiards and other toys for children in the lobby. There are water dispensers on each floor with ice water supply. The room size is okay, just right for a family of three. English is very good at the front desk and the waiters are very enthusiastic. It's just that a blue sweater in a friend's room was probably taken away by mistake among the towels, and it was not recovered in the end.

The location of this hotel is very good, walking distance to the main attractions of avignon, next to the church, there are many restaurants nearby downstairs, the overall accommodation is very good, the bedside scenery is very good, the only unhappy is the attitude of the middle-aged madame when leaving the store is very poor, Early in the morning affects people's mood

There was no bottled water in the room, and there were no disposable slippers. I didn't feel anything, but when I checked out, I saw that the linen had slippers, which made me feel uncomfortable. Maybe it was a work mistake, who knows? If you want to park, or have luggage handling, you really have to be cautious, parking buildings and hotels are not easy to find, medieval brick roads, suitcases are difficult to walk.