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There was a welcome drink, and I was given a Caba. The room was clean, and above all, the location was excellent. The shower water pressure was a little weak. I was charged for the minibar I didn't use, but the refund was smooth. It's a good idea to check beforehand.

This hotel truly has it all! Located conveniently on a corner, it's perfectly situated for easy access to dining and shopping. I even got to enjoy Cheese99, a popular spot, every day. Plus, it's within walking distance of Gaudí's masterpieces: Sagrada Família (25-30 minutes), Casa Batlló (15-20 minutes), and Casa Milà (10-15 minutes). The service deserves a special mention. They were able to book tickets for a football match, and I was incredibly lucky to catch Barcelona playing Copenhagen at home. This included round-trip transfers from Camp Nou to the hotel. Although I interacted with four different staff members for inquiries, confirmation, payment, and transfers (due to different shifts), they all maintained excellent communication throughout. It made for an unforgettable and wonderful evening. I truly experienced the magic of football – the players' agility, their teamwork, varied passing, and the unpredictable, thrilling score changes. The stadium was packed with fans, their cheers and enthusiasm palpable, singing and dancing with genuine passion for the sport! ⚽

This hotel, being new in 2024, is clean and tidy, and the kitchenette is a convenient touch. The food at Amani restaurant was delicious. The breakfast buffet, however, was just average. The downside is that the staff aren't particularly friendly and don't seem to care about the guests. To be precise, at check-in, an employee named Jenia made a mistake and undercharged me. I didn't know about it, but the next day I received a text asking me to pay the remaining balance. I didn't mind paying the extra, but that evening, when I tried to enter my room, my key card didn't work. When I went to reception, I found out they had deliberately blocked my room to ensure I'd pay the outstanding amount. This is the first time I've encountered a hotel that treats guests this way. They could have called me, or left a message in the room, but instead, they chose this petty method of intentionally preventing me from entering my room. The staff just have a cheap mentality. I had to pay card fees twice for two transactions, and the exchange rate was rising. I explained it was a loss for me and asked why I should fix their employee's mistake, but they just said I had to pay. They wouldn't offer any compensation. Furthermore, the gym is small, and they keep all the doors closed, so the air is very stuffy. When I opened a window, they told me to close it for safety reasons. They kept coming to close it themselves. What's more, when I complained about the payment issue, they deflected by giving a ridiculous explanation that the problem was caused by me opening the gym door. When I requested to speak with the general manager, the female staff member I thought was the GM turned out to be just the Executive Housekeeper. We arranged a meeting, but there was no response, and she kept postponing it with excuses about having other meetings. Later, when I finally met her, she claimed she had been looking for me. They could have called, come to my room, or sent a text message. I'm really annoyed by the utterly unreasonable behavior of the staff. They say Tembo means 'elephant' and the building resembles an elephant, which is why it's named Tembo, but the staff have hearts smaller than ants.

This was my very first time planning a solo trip abroad, and I was admittedly quite anxious after paying the full price and then reading some mixed reviews. Since the policy didn’t allow cancellations, I checked in with a bit of worry—but I’m really glad I did. The room turned out to be pleasantly clean and well-organized. I particularly liked the layout: there are two doors between the bedroom and the bathroom, which gave me a strong sense of privacy and security while resting. Another highlight was the lovely scent in the room—it instantly made me feel at ease and almost like being at home. (If possible, I’d love to ask what kind of aroma sachet or air freshener is used—I’d like to buy the same one!) During mid-November, the evenings in Barcelona were slightly chilly, but the heating/air-conditioning unit in the room worked well and kept things comfortable. That said, when the unit is turned on, there’s a noticeable mechanical noise—it’s not too loud and didn’t disturb my rest, but worth mentioning. I also appreciated how responsive the staff were. On my first night, I thought the external shutter in the room was broken. I reported it to the front desk, and the manager quickly sent someone to assist. It turned out the shutter was manually operated by a cord hidden behind the inner curtain on the far right—easy to miss at first glance. Although the hotel isn’t in the city center, transportation was convenient—there’s a nearby bus stop within walking distance, with easy access to both the metro and Sants train station. A nice bonus: just a 3-minute walk away is a bakery called Joncake & Wine, a branch of the famous Joncake. Their Basque cheesecake is incredible, and being a branch, it’s much less crowded than the main store. There’s also a small convenience store right downstairs—great for picking up water or other essentials. One downside would be the soundproofing. The walls and floors seem quite thin, so I could hear voices and footsteps from the neighboring room. It wasn’t too disruptive for me, but worth noting. Originally, I only planned to stay three nights, but I ended up liking it enough to extend for another three. Overall, this stay exceeded my expectations and became a memorable part of my solo trip to Spain.

Back in Barcelona, I chose this hotel again without hesitation. There are tons of restaurants and cafes nearby, a large shopping center is just a 10-minute walk away, and Sagrada Familia is a 20-minute walk. The surrounding area is residential and feels very safe, even at night. The only minor issue is that housekeeping always seems to come during my nap time, and you have to ask for slippers at the front desk.

The hotel is a bit of a walk from the metro station, but there's a bus stop nearby with routes to many attractions. There are also plenty of restaurants, supermarkets, and small shops in the area. It's about a 20-minute walk to Casa Batlló and Casa Milà. The room was quite spacious, with a capsule coffee machine and a mini-fridge stocked with complimentary drinks. The only downside was the late check-in time; they said 3 PM, but even arriving at 3:30 PM, we still had to wait until 4 PM to get into our room.

This was the best accommodation we stayed at during our month-long backpacking trip through Europe with our kids. We were on the 5th floor, and we could see a small glimpse of the Sagrada Familia in the far distance – just a tiny bit of the spires (FYI). I really liked the scent of the amenities. It wasn't that typical musky scent, which was a pleasant change (unlike Paris, London, and other places where they all seemed to have similar smells). It was a slight shame that there were no vegetables at breakfast, but the hotel's concept was decorated like a spaceship, making us feel like we were on a space journey! My kids even ranked it as their favorite place to stay. It's right next to the station, literally a 1-minute walk. It's easy to get around by metro, and there's a street with Asian food options and a lake park nearby. Laundry isn't self-service; if you need it, you request it, and they take your clothes, wash them, and bring them back.

The check in experience was so horrible. After I presented my passport to the receptionists (3 guys) in hotel front desk, they kept requesting me to show the boarding pass of my cancelled flight. If i could not show it, they don’t allow me to check in. I argued with them why I have to show my boarding pass and how can I have boarding pass if my flight is cancelled. They insisted I have to show, otherwise I could not check in. Their attitudes were so rude and I spent almost 40 min to show all documents I have on-hand, then they gave me my room key. The room assigned to me is not so comfortable because it is on ground floor without window facing outside streets. I don’t think it is tourist friendly at all.

Facilities: Relatively new and well-maintained. Cleanliness: Very clean. Environment: Comfortable, and the surrounding area feels very safe. Location: Close to the city center yet quiet. It's very convenient to get anywhere by subway. Service: Excellent! The front desk staff, especially one lady, spoke great English and was very enthusiastic and helpful in resolving many of my issues.

This was my second stay in the hotel. The reception staff was friendly and helpful, David treated us fantastically and gave us two great rooms in a high floor facing the sea and Montjuic mount, where luckily that same night there were fireworks. The rooms were big and very original, the same unique feeling as the whole building that you cannot find in too many hotels. The roof top bar and swimming pool are excellent to chill and admire the beauty of the city. The gym is a bit compact but enough for a workout, and it has a small indoor pool to relax. But the breakfast was for me the highlight. The service was impeccable, preparing coffee for you on demand, and the variety of fruits, cold cuts and different dishes was so good that our breakfast lasted close to one hour. I will go again for sure!