Find 4-Star Hotels in Prague

Excellent location if you're going to a concert at the O2 Arena, which is right across from the hotel. A beautiful hotel, lovely rooms, and a breakfast with a wide selection. I recommend it 100%, and we'd love to come back. It must be even better in the summer since the the hotel is shaped like a coliseum and has a beautiful garden terrace inside.

Facilities: Good Cleanliness: Good Environment: The room is very spacious and ideally located near the Astronomical Clock, just a 5-minute walk away. For Old Town, it's an excellent spot with plenty of supermarkets and restaurants nearby. Service: You can only check-in at the designated time. It's a fully self-service check-in process. Scanning the passport was very slow and kept hanging the camera. I couldn't even register in other countries; it only worked once I landed in Prague (I suspect there was an internet issue).

The building and room were very clean, spacious, and easy to use. The cheesecake at breakfast was absolutely delicious. It's very conveniently located near the tram. Although it was a very cold day outside, the hotel and room were warm, which was excellent. The only downside was that the support bars of the extra bed dug into my body. For fellow Japanese travelers: The bathroom is clean, the water pressure is good, and you can fill the tub. The bathtub is large enough to stretch out your legs and enjoy a relaxing bath.

Very good location with plenty of cute cafes and restaurants around. Decent selection for breakfast. Our room was very spacious and clean. Amenities were topped up daily Housekeeping do go around at 9-10 which is quite early for us, so if you don't want to be disturbed until late morning, then please put the sign up

From initial booking the hotel staff were efficient. I dealt with the hotel direct to organise airport transfers. I was booking for a party of 6 and we were not all travelling together. Each of the three transfers from the airport were on time and the driver easily located. The return journeys were equally good. The location is extremely well positioned, being only a 2 minute walk from Charles Bridge. The hotel interior was very spacious and extremely well kept and clean. The rooms looked to have been pretty recently updated with lovely en-suite bathrooms. I had travelled lightly with hand luggage only, so the toiletries were very welcome as was the coffee/tea & kettle. There was a digital safe and a fridge which could be stocked at an extra cost. The rooms were as warm or cool as you wished being controlled by thermostat and there was a constant supply of hot water. The breakfast was absolutely great. If you are looking for a full English then look elsewhere but bacon, egg and beans was always available. There was different types of bread, cereals, jams, fruit, yoghurts, cheeses, a vast selection of cakes and cooked vegetables together with quiche and sliced meats Also dairy milk as well as non-dairy I could have sat and eaten all day long. My only gripe was that the bar was not constantly manned by bar staff. This task was carried out by the receptionist on duty and there was not an actual area for the bar, merely a few bar stools positioned at the bar itself, which was located between two eating areas. so not a cosy spot to socialise in the evening. Would I return to this hotel again - MOST CERTAINLY!!

Clean in a great location. The process to register seemed a little complex but it all worked out. Room was on the top floor under the eaves, so separate toilet and bathroom over 2 levels which was a little awkward, but manageable as it was all about the location.

This hotel's location is its strongest point - its a single tram ride to the Old town or the main train station. It does go down-hill from this point on. The weakest point of this hotel is the staff. The receptionist (fair hair, glasses, on duty afternoon 25/09/25 and morning 26/09/25) was positively rude, and it marred the whole experience of the stay in this hotel. When I enquired about the breakfast options (continental vs. cooked) the reply I got was: 'explain the difference'. When I asked about the tram number to the Old town's main square, the reply was ' you have to read the signs on the tram stop'. When I asked to put the suitcase in the storeroom, a very stern (if not aggressive): 'you bring me the key back immediately' was hurled at me... During the 24 hour stay, there wasn't a single person (reception/catering/housekeeping staff) who smiled and/or made you feel welcome. Similar feedbacks have been posted previously, and obviously nothing nothing has changed, so please be prepared for the similar treatment. The breakfast experience was awful. The photos are misleading, the drawing posters are no longer on the wall and the room feels cold and unwelcoming. At 9 AM finding a free table was a challenge, and I witnessed people sharing large tables put together, instead of single tables being provided. You get your drinks from one room and food from the other - in the meantime, someone else has taken your table. The plates provided were a joke, dessert plates of 10 cm in size, so as to make people get up and refill from buffet! Scramble egg tray (just about the only edible food) was empty at the peak time (9 AM). This situation could've been easily avoided with a bit of communication between the reception and the kitchen, in terms of guest numbers. WIFI was just about adequate. Overall, really unpleasant experience and they will not be getting my custom again. Advice: pay few Euros more and book elsewhere!

Overall, very convenient and comfortable hotel to stay for short time. Breakfast is great, good amenities if you want to use the gym and laundry. The only thing we noticed that housekeeping only gave fresh towels and emptied bins. It did not look like they cleaned or made the beds. Not sure if you have to request this at reception as there was no sign to put on door to make up the room either. On the other hand the staff were super friendly and helpful. They gave us early check in and late checkout, which allowed us to freshen up before travels. For short time stay, this is a good choice.

The location and the little apartment was great, right behind a shopping mall and 5mins walk from a local Christmas market with bunch of shops nearby. The bin was broken but that doesn't harm. Everything was great but had issue on the check in process, the confirmation email was not sent to my email and I find out upon arrival. Took me an hour to get it done in the cold. - I am not sure if this is trip.com issue or the management issue of this hotel group. Have to make sure you have done the online check in process through the link the will send to your personal email if anyone is booking this place.

The room is quite spacious and the surrounding environment is relatively quiet. However, the location is relatively remote and there are no restaurants around, making dining inconvenient. The hygiene in the room is okay