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The hotel room was very spacious. However, they assigned us a disabled-access room even though we hadn't requested a special room type. This meant the bathroom facilities were all quite low, which was a bit inconvenient. The service attitude was decent, but considering the price, it offered reasonable value for money. The breakfast was okay; nothing particularly special but clean. The overall environment and infrastructure were good, but the cleanliness definitely needs improvement.

This was the best hotel of my entire Europe trip! The facilities were top-notch, super clean, and tastefully designed. I loved how well the space was utilized and the thoughtful details in the room. The service was excellent, and the breakfast selection was great. I genuinely enjoyed my stay! The location was also very convenient, with easy access to transport and supermarkets nearby. Highly recommend! I rarely write reviews, but this hotel really gave me some hope for good value accommodations in Europe.

The building and room were very clean, spacious, and easy to use. The cheesecake at breakfast was absolutely delicious. It's very conveniently located near the tram. Although it was a very cold day outside, the hotel and room were warm, which was excellent. The only downside was that the support bars of the extra bed dug into my body. For fellow Japanese travelers: The bathroom is clean, the water pressure is good, and you can fill the tub. The bathtub is large enough to stretch out your legs and enjoy a relaxing bath.

My mother was incredibly impressed with this hotel. The stay was seamless from the start; you check in yourself using a door code provided to you. Every area of the hotel is bright, spotless, and smells amazing. While they don't serve a traditional hotel breakfast, there is a charming cafe downstairs that serves delicious breakfast options. We booked a Double Studio, and the room was much larger than I expected. It features: • Living Area: A spacious lounge with a large TV and a modern lighting and climate control system. • Full Kitchen: It’s fully equipped with everything you need—a microwave, electric stove, kettle, and coffee machine. It’s perfect if you want to buy ingredients from the supermarket and cook for yourself. • Dining Space: There is a large dining table that’s perfect for both eating and working comfortably. • Bathroom: Spacious, clean, with great water pressure and a steady supply of hot water. The location is unbeatable. You are just a 10-minute walk to the Astronomical Clock, 15 minutes to Charles Bridge, and you can even walk all the way up to Prague Castle. Being right in the heart of the Old Town makes everything so easy. When you get tired from sightseeing, you can just pop back to the room for a rest. Trust me, it’s much better than staying at a cheaper hotel further out and wasting time commuting back and forth. This is truly one of the best hotels I’ve ever stayed in. If you’re visiting Prague, I highly recommend this place!

From initial booking the hotel staff were efficient. I dealt with the hotel direct to organise airport transfers. I was booking for a party of 6 and we were not all travelling together. Each of the three transfers from the airport were on time and the driver easily located. The return journeys were equally good. The location is extremely well positioned, being only a 2 minute walk from Charles Bridge. The hotel interior was very spacious and extremely well kept and clean. The rooms looked to have been pretty recently updated with lovely en-suite bathrooms. I had travelled lightly with hand luggage only, so the toiletries were very welcome as was the coffee/tea & kettle. There was a digital safe and a fridge which could be stocked at an extra cost. The rooms were as warm or cool as you wished being controlled by thermostat and there was a constant supply of hot water. The breakfast was absolutely great. If you are looking for a full English then look elsewhere but bacon, egg and beans was always available. There was different types of bread, cereals, jams, fruit, yoghurts, cheeses, a vast selection of cakes and cooked vegetables together with quiche and sliced meats Also dairy milk as well as non-dairy I could have sat and eaten all day long. My only gripe was that the bar was not constantly manned by bar staff. This task was carried out by the receptionist on duty and there was not an actual area for the bar, merely a few bar stools positioned at the bar itself, which was located between two eating areas. so not a cosy spot to socialise in the evening. Would I return to this hotel again - MOST CERTAINLY!!

The only downside was the check-in/check-out times, otherwise everything was great.

This hotel's location is its strongest point - its a single tram ride to the Old town or the main train station. It does go down-hill from this point on. The weakest point of this hotel is the staff. The receptionist (fair hair, glasses, on duty afternoon 25/09/25 and morning 26/09/25) was positively rude, and it marred the whole experience of the stay in this hotel. When I enquired about the breakfast options (continental vs. cooked) the reply I got was: 'explain the difference'. When I asked about the tram number to the Old town's main square, the reply was ' you have to read the signs on the tram stop'. When I asked to put the suitcase in the storeroom, a very stern (if not aggressive): 'you bring me the key back immediately' was hurled at me... During the 24 hour stay, there wasn't a single person (reception/catering/housekeeping staff) who smiled and/or made you feel welcome. Similar feedbacks have been posted previously, and obviously nothing nothing has changed, so please be prepared for the similar treatment. The breakfast experience was awful. The photos are misleading, the drawing posters are no longer on the wall and the room feels cold and unwelcoming. At 9 AM finding a free table was a challenge, and I witnessed people sharing large tables put together, instead of single tables being provided. You get your drinks from one room and food from the other - in the meantime, someone else has taken your table. The plates provided were a joke, dessert plates of 10 cm in size, so as to make people get up and refill from buffet! Scramble egg tray (just about the only edible food) was empty at the peak time (9 AM). This situation could've been easily avoided with a bit of communication between the reception and the kitchen, in terms of guest numbers. WIFI was just about adequate. Overall, really unpleasant experience and they will not be getting my custom again. Advice: pay few Euros more and book elsewhere!

Fairly basic hotel with slightly outdated room interior but reasonable price for the room size (and for Prague) plus very friendly staff. 15-20 mins walk to old town.

Great location! It's super convenient for dining and getting around on public transport. The room is incredibly spacious with large windows offering fantastic views, which was definitely my favorite part. The amenities provided are very comprehensive. Just a heads-up, the bathroom has a bathtub, and the lighting fixtures are a bit unique, so taller guests might need to be careful. There's no air conditioning, but a fan is provided. The only downside is that the elevator is extremely noisy when it's operating.

The room is quite spacious and the surrounding environment is relatively quiet. However, the location is relatively remote and there are no restaurants around, making dining inconvenient. The hygiene in the room is okay