GGuest UserI shouldn't believe in the media, I saw the recommendation of the media and booked this one. Frankly speaking, the location is OK, the hotel facilities and decoration are also good, 4-5 star charges, I naturally expect that the other party's service can match. The actual experience is hard to say. We arrived early in the morning and the room was not cleaned up. We sat for a while and went outside for lunch. Before we left, we asked the front desk and said that the room would be fine soon. Everything went smoothly here, someone helped with the luggage, and smiled. After lunch, the front desk gave the room card. I was a little confused. The courtyard room was suitable for a family of three. The second floor room card was given. I thought I was not familiar with the hotel layout. There was also a courtyard on the second floor. Go up and see a standard room bed. Back to the front desk to ask, said that this is not the room type I set, the front desk sister said that the reservation system is broken, now the courtyard room is gone, there is a standard room, you can refund the difference. Ha? We arrived very early, and then we didn't see it and said that the room type that I didn't set would be demoted to me and refund the difference! I didn't accept it, saying that we couldn't live in the standard room of three, and we stood up for a few minutes. The expression of the little sister at the front desk seemed to be something excessive. I insisted that the hotel system was broken and I had no direct relationship. The courtyard room should be first come first served. I should have arranged the room booked for me earlier. It was a shirk. At this time, I said that I could give one more standard room for free, but I could not arrange it in the adjacent room. In fact, if I gave this option at the beginning, I might seriously consider it, and now it has completely destroyed the mood of vacation. I still hope to arrange the courtyard room according to the reservation. Suddenly, they have a room again? ? ? Then what were we doing before? Eventually, we stayed in the room type I originally booked when everyone was unhappy. Upstairs and downstairs tossed for more than half an hour, and everyone was sweating.
An afternoon tea was sent in the reservation. Our mood in the afternoon was destroyed and we didn't enjoy it. I asked the front desk and said that we could make up for it the next morning, which was okay. After breakfast, I plan to see this afternoon tea set. The front desk said that coffee and juice were two choices for small snacks. I asked if the juice was available. I would answer: juice is lemonade! ! ! I opened my eyes and saw the hotel use lemonade as juice for the first time. Later, I ordered hot American style and said that I can't eat small snacks now to help wrap them, everyone look at their snacks...
Trip.com The selection still has to look at the service level, the 300 small homestays are not so perfunctory. Full of improper things and arrogance, who gives confidence? Think such a service is worthy of his charge?
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