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9.5/10
Amazing
NnrlfallsThe hotel is opposite Emory University and it is very convenient to go to school. The room size is relatively large, the comfort of the bed is OK, the hot water is sufficient, and the American simple breakfast is provided. The surrounding environment is very good. The facilities are a bit aging, but it does not affect the use. If you need to clean the room, you need to inform the front desk. Parking is free. Overall it feels good.
MMalaika Ball PaigeThis hotel was very clean because it is a new hotel. The amenities were nice. Beautiful picture on tv and a lot of space to store your clothing. However, check in was terrible. The man at the desk was frustrated with checking us in. In the middle of checking my dad and I into our separate rooms, he decided to check in three other people. My dad and I looked at each other in disbelief that he would forget we were standing there after a crazy trip there. I had a flat tire and trying to locate somewhere close to get a tire for my car was difficult. The donut that was put on my car was flat also. So, my dad and I was exhausted by the time we got to the hotel. So, for this man to check in three other people saying we got on his nerves, was so disrespectful. I couldn’t understand the frustration when we had just got there. Maybe he needs a break. I do not know!!!😔
AAnonymous UserVery recommended Excellent location New hotel facilities Spacious room Convenient parking (QR code scan code package payment)
The front desk is also very nice. The breakfast is great (compared to several similar hotels around)
GGuest UserEvery hotel I've stayed at this was the worst. The first room I was in the curtain was hanging down. I couldn't call the front office, because it was not a phone in the room. So I had to walk down the, it was a far way for me no elevator. The young lady at the front office was very helpful and nice. She said I'll move you to another room. Got to the second room the security latch was loose, you really needed the maintenance person to come and fix it. Well they don't have maintenance at night. So the young lady said, I'll try and tighten it, she couldn't because she didn't have the right tools. She tried getting me to another room, by then I was frustrated, I told her thank you for everything. I don't think I would have scheduled another night but it was to late. I was so disappointed.
GGuest UserIt has a nice environment in an elegant jungle, but it's a pity that it's next to the highway and a bit noisy. The waiter's attitude is good, but the efficiency is too slow. Maybe we are asking too much.
GGuest UserBreakfast is very good, the surrounding environment is also very good, very close to a small park, the room is particularly large! There is a sofa, the sofa is too comfortable, I am sleeping on the sofa. . . .
GGuest UserOur air conditioner didn't work. When I reported it, they came to the room quickly. She couldn't fix it, stated she would look for a new room but never followed up by 10:00, we decided just to stay. At checkout, when I asked for a reduction in price for room, I was told it would have to be handled by the third party I booked through. Now I'm trying to figure out how to contact trip.com.
DDiamond loveeeAmazing service very clean employees are wonderful very helpful and manager has beautiful personality very very sweet and tries to make your stay comfortable as possible, makes sure u have a smile on your face when u leave out the hotel my favorite hotel I can say i only will b coming to this hotel when i need to get one !