Featured facilities: Sauna, Laundry service (on-site), Humidifier
Great
381 reviews
9.3/10
1 night
From AED 231
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9.2/10
Great
WWilliamgray81This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.
MM38943****The location is super convenient, really close to the subway, making it easy to get anywhere! It's my top pick for a layover. The service attitude is also great! The room is small but has everything you need, and the breakfast buffet is pretty good too!
CcicadaleeThere are only about 10 suites within the Onsen resort.
The hotel’s location is about 10mins drive from Nagano’s JR station. The resort is opened to public and hotel guests share the facility. There are a variety of Onsen pools both indoor and outdoor. A very different experience totally.
Staff are friendly though only one or two did their best for English speaking tourist like me.
We booked the Shinyi room.
GGuest UserFirst of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine.
After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy.
Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude.
Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.
GGuest UserConsidering the price, I can only give it full marks. A bathtub is a must-have for me, so getting two nights for just over 400 yen (which is incredibly cheap) was a great deal. The tub is small, fitting a maximum of three people, but during off-peak hours, you can have it all to yourself. It's very close to Nagano Station, right across from the exit. You can walk to Zenko-ji Temple. Taking the JR train to Ueda to see things related to Sanada Yukimura is also very convenient. The only downside was seeing a notice that a lost room key would cost 9,000 yen – that's almost as much as the two-night stay itself...!
IIvanReceptionist was very friendly, recommending places to eat and things to do. Room was clean. The washing machine is free to use. Bed was very soft and comfortable. Location is about 15-20 mins walk from nagano station. And about 10 mins walk to zenkoji temple, you can wake up early and walk to see the early morning prayer that occurs at sunrise.
Lots of food options as it is beside gondo shopping street
WWei LeThis place is ~5mins walk from Zenkoji temple. neighborhood is peaceful at night.
Shoes to be removed outside the accommodation. Rooms are on the 2nd floor so you'll have to carry your luggage up (there's no lift).
Room (with window) is huge. You'll have to head downstairs to use the shared toilet and shared onsen (no toilet inside the room).
We were only allowed 30mins of onsen time for 2 pax - couples weren't allowed to use the onsen concurrently so we had to go one after another (i'm not sure if the instructions got lost in translation..). Felt very rushed so i didnt really get to enjoy the onsen experience, but overall was nice and clean.
Interesting 6.30am tour around the area and within the temple itself, followed by a simple vegetarian breakfast (porridge with omakase-styled sides with miso soup) back at the accommodation. The morning tour lasted from 6.30am - 8.30am.
The accommodation provided a fleece blanket to each pax to bring to Zenkoji temple to keep us warm during the morning praying ceremony. We went on 30 Dec and it was SO COLD.
Overall interesting experience but accommodation price is pretty steep IMO.
AAnonymous UserThe room was very nice - sufficiently large and with all necessary amenities (even a small fridge). The room was clean and in good condition. The staff was very kind and stored my luggage for free, as I arrived early in the morning. The hotel is conveniently located, yet in a rather quiet place. It's a walking distance from both Nagano station and Zenkoji temple (approximately 20-25 minutes), however, do note that the nearest bus stop is about 900 meters away, so if you got a lot of luggage and do not intend to get a taxi, that may be a bit far. They also have coin operated washing machines and dryers, in case you need them. Overall, a great option for most travelers, especially in terms of value for money.
AAnonymous UserVery good location, just opposite the train station. Reception is on level 2, but staff is helpful to help carry luggages to and fro ground floor.
Room is small and toilet is squeezy, but still decent for a short stay. There is a Shampoo Bar at the reception to pick up stoiletries.
Breakfast is good, the complimentary soba noodles on selected weekday nights is also great. Nice view from the 10th floor, and also free space for customers to chill during the day.
Water was not provided complimentary to customers but instead was earned through a game.