Nagano Hotels with Wifi

"1. Parking - Parking is behind the hotel, and they will check your booking and give you a parking chit (駐車券). The person manning the parking situation doesn't inform you beforehand that you have to bring this chit to the lobby for check in. We left it on the dashboard as we thought it indicates that we can park here. If you're travelling with alot of baggage, it can get pretty inconvenient as you will have to walk one round around the hotel for accessible routes to avoid a flight of stairs. 2. Check in procedure - 三條-san was helping us with the check in. Did not feel welcomed, and everything just felt routined and mechanical. This was still acceptable. When it came to asking for the parking chit, we said we left it on the dashboard and whether we could return later to show it to him. We were really not informed that we had to bring it to the reception. 三條-san's face immediately showed a face of disgust and annoyance, and he mildly rolled his eyes too in displeasure. My partner immediately ran to the car to get it for him there and then. This was pretty shocking to me as I did not expect Japanese hospitality to be this rude and nobody mentioned to us to bring the chit to the reception. He could have been more patient and handled it more professionally. We were also unaware at the time of making a hotel reservation that you have to book a breakfast slot at the time of your check in. We checked in at around 7pm, and we were only left with the 6am or 6:30am breakfast slot. This felt very restrictive as everyone has different waking habits or plans for the next day (Felt like we were back in school). You were also restricted to 50 minutes duration at breakfast. Having to change my plan entirely just because of this restriction felt ridiculous. Would I get a refund of the cost of the breakfast if I can't make it for any of the breakfast timings? If this was made known at the point of the hotel reservation, I might have reconsidered as the slots for the more human timings seem to get snatched up really quickly. All in all, the check in progress was pleasant and 三條-san was a huge reason for it. I will recommend future visitors to avoid him if you see that there are other staff manning the reception desk. 3. The J floor rooms were lovely. Clean, decent size, filled with amenities and complimentary drinks even those in the fridge. The hotel room itself was lovely compared to what happened in the lobby. 4. Breakfast - Despite being left with the ridiculously early breakfast slots, breakfast spread was great. Wide range of food and if you get a window seat, you have a good view of the city."

"Tokyu Rei hotel is conveniently located right across the street from Nagano station. The rooms are of a good enough size for a short stay for a couple, single, or family with young kids. The beds are comfortable and the room clean. If staying a night or two to experience the Snow Monkey Park and the city of Nagano and it's surroundings, it's a good option. It's within walking distance of Zenjiko shrine, which is large and free to enter. The station is right across the street and offers many restaurants and a grocery store. For convenience, it's a good option."

"Fantastic stay, extremely helpful & polite staff. Prime location, connected to Nagano station via the overpass, so you don't need to cross the road, super convenient. Our room was a bit small, 15 sqm, and 1 large suitcase, it was a bit cramped. Would definitely stay here again but will book a bigger room. Arigato Sotetsu Nagano🙂"

"I had a wonderful stay at Smile Hotel Nagano. The staff were extremely polite, helpful, and welcoming, which made my experience very comfortable from check-in to check-out. The ambience of the hotel is pleasant and relaxing, and everything was well maintained and clean. The services were smooth and efficient, and I truly appreciated the attention to guest comfort. Overall, it was a great stay, and I would definitely recommend Smile Hotel Nagano to anyone visiting the city. I would love to stay here again!"

"Great room and a convenient location, about a 5–10 minute walk from Nagano Station. The room was clean and the service staff were great. There were no convenience stores within a very short walking distance, or at least none that were very close to the hotel. The main downside was that the room décor and setup felt quite outdated. I also did not really like the pyjamas provided, as the top was unusually long. Amenities were standard, such as toothbrushes. Given that we booked a Junior Suite, it would have been better to have more hangers provided. Breakfast was enjoyable, and the desserts or pastries provided at the lobby were a nice touch."

"The location is very good, opposite Matsumoto Station! Behind Tokyu Rei Hotel, opposite Tokyu Department Store! In short, the location is great! 1/ The room is a standard Japanese room layout, small but complete. 2/ Service The front desk staff communicated very clearly and had a good attitude. 3/ The hotel provides all the equipment, including the full range of refa supplies. Just take a card and ask the front desk to get it. 4/ I didn't get up to eat breakfast, but there was a donut as a welcome gift after I arrived. Coffee and tea bags were provided in the lobby on demand. 5/ All toiletries, supplies, mouthwash, and even nose stickers were provided, so there is nothing they don't provide except what you can't think of, and there are also children's bathing tools! 6/ The room does not provide drinking water, but each person is given coins for two bottles of water per day, which can be exchanged from the vending machine. 7/ The room is very quiet"

"I was happy with the breakfast and welcome drink. It would be great if there was a large public bath for women as well. However, I heard footsteps from above several times during the night, which was disappointing as I couldn't get a good night's sleep. Thank you very much."

"The hotel appears a bit old, it was built many years ago. The room is still not bad, but with some odor inside, kinda like being overmoisted. Overall, it is still good to spend one night. The free breakfast includes the curry rice and croissants, and it tastes good."

"We chose a double room, which was very very good. The room we stayed in was spacious, not cramped, clean, and the bed was comfortable. When you walk down the stairs in front of the hotel, there is a 7-Eleven, which is very convenient. However, if you drag your luggage to Nagano train station, it will take about 10-15 minutes, but it is not a big obstacle. If you have a car, the hotel has a parking lot, but you have to drive for about 5 minutes. Overall, it is okay. I am very satisfied with this hotel."

"One of the bigger hotel rooms I have stayed in Japan so far. Free welcome cake and drink, free unlimited ice cream during your stay and a small treat when checking out. They also have the most variety of tea available for you to enjoy during your stay. The hotel is also quite close to the Nagano station. You can see the hotel building when you exit the East exit."