Find 3-Star Hotels in Lucerne

The hotel allows check-in from 1pm which is a big plus. The reception people explained everything upfront. The hotel was located just a short stroll from chapel bridge and there were lots of shops and eateries around. Room was comfortable and clean as well. The sofa bed alone wasn't too comfortable for my teenager but it was manageable. Breakfast offered was too good with lots of options. All in all liked our stay in this hotel

Location wise is good as it’s right in the middle of the old town. Walking distance from the ferry dock and train station but stairs and cobblestones make it hard to drag your luggage. The only redeeming quality about the room is its size. The quadruple room is a good size for 4 adults with 4 luggages. However the amenities are close to nothing, the wifi is crap and the TV is always faulty. Cleanliness is average - doors are chipped and rusty, the tub is also chipped and dirty. We stayed quite a lot of nights and after the first two nights it’s like the housekeeping staff gave up on properly cleaning the room and replenishing the amenities. Would stay again only as a last resort.

Hotel location is very good, we walked to Lucerne two hours in the morning, the balcony window is the spire of the church. Small, like a family hotel, the key is left in the envelope on the front desk, no staff provides other counselling services. The room did not have air conditioning, and I woke up in the middle of the night and found that there was a desktop fan. Overall, the price is not high, did not sleep well

It's okay to stay overnight within 10 minutes walk from Lucerne Station. It's close. Good to carry a suitcase. It is a good place to leave your luggage before check-in. And on the first floor, we had a restaurant, and they gave us a restaurant coupon, and they didn't use it. There was no electric pot in the room. I think there was a coffee machine. When you go out, it's good to go to the Capel Bridge right in front of you. There is Starbucks next to it.

Absolutely perfect service! The front desk staff were incredibly polite. We arrived early and left our luggage, and to our delight, when we returned, they had already placed our bags in our room. We really appreciate that! The room itself was spotless and well-equipped. Breakfast was delicious too. We had a wonderful day here and will definitely choose this hotel again on our next visit!

The location is good, close to the train station and most sightseeing places in Luzern. The receptionists were all friendly and helpful. The only drawback of the hotel is noise levels. There are many restaurants around with outdoor seating so you would hear people chatting all the way till 11 pm. 5AM in the morning there would be loud street cleaning trucks. There was one night some bar nearby had loud drunk people noise till 2AM. There's no AC in the room so you have to leave the window open and deal with all the noises.

The staff at Hotel Baslertor were awesome. Toby, Lars and the lady were so friendly and helpful, We felt so welcomed and like the room we stayed in. There are seating areas in the hotel and we were able to relax in between our outings. It was convenient to hop on a bus to get to the main train station and we are able to walk to many places. If housekeeping could keep the room even cleaner it would be perfect.

Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.

Hotel goldener stern has a very nice outlook. Very cool vibes when i first stepped in. Check in was self service and easy. The lift is small so its only good for one person with luggage or two persons without luggage. The room is clean just rather small. Toilet is clean too. About 10 mins walk to luzerne station. There is also a bus that you can take from luzerne station to the accom. just need to walk 2-3 mins from bus stop. Overall, not a bad accom!

The front desk is only available from morning till 11pm, so be sure you have to complete your check in beforehand. Ps. the check in/out counter is at a different location (around 2 mins walk from magic hotel).