Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 17, 2026|Double Room Medium
ldanxiFacilities: Beyond expectations. Each room is named after a place in Switzerland, and the decor varies accordingly. The room was spacious with many windows, offering views of the train station, the bustling market, and snow-capped mountains in the distance. The corner space was very cozy, and the toilet and bathroom were large.
Cleanliness: Very clean, with no overlooked spots. There was also a beautiful orchid in the room.
Service: The front desk staff were exceptionally gentle and friendly. They proactively and thoughtfully explained how to access water and where to drink it. The mini-bar was free, and upon check-in, we were even given extra bottled mineral water in glass bottles.
Environment: The location is incredibly convenient. It's just a few minutes' walk to the train station, so no worries about carrying heavy luggage. All major city attractions are within walking distance, and the surrounding neighborhood is very pleasant.
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Price per night from:DKK 1,578
Posted onFeb 19, 2026|Standard Room
Anonymous User
The room was spacious and well-equipped with all the basic necessities, making it a good choice for business accommodation. However, our booking included dinner, but the front desk couldn't find it... Luckily, I asked what time dinner was during check-in, otherwise, it would have been a wasted trip for dinner.
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Price per night from:DKK 3,800
Posted onFeb 24, 2026|Design Twin Room
kimi_2007This hotel of Luzern boasts an exceptional location. It’s a convenient walk from the train station even with luggage. Getting to the area’s major attractions is easy. Plenty of restaurants and supermarkets are nearby. The rooms are very clean and offer nice city views. Highly recommended—great choice for your stay.
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Price per night from:DKK 1,960
Posted onSep 25, 2024
Guest User
The hotel is more than 500 years old and has a sense of history. The rooms are clean and spacious. The service is warm and welcoming. The restaurant is decorated in a European classical style with a warm flavor. The hotel is in a prime location, close to the river and a 10-minute walk from the train station, which is very convenient.
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Price per night from:DKK 1,549
Posted onJun 5, 2026
Guest UserThe hotel felt very secure, and they offered free luggage storage. The front desk staff were incredibly helpful, giving directions and even assisting with our itinerary. When we checked in, they provided a map and a QR code for local public transport, which was super convenient for taking the bus. The location is excellent – it's about a 10-minute walk to the bridge shown in the pictures, and also very close to the ferry terminal and train station.
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Price per night from:DKK 1,036
Posted onSep 29, 2025
Skyshanghai
Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.
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Price per night from:DKK 1,409
Posted onApr 24, 2026
Anonymous User
I initially thought the location was very convenient. However, during my two-day stay, my room key or elevator card malfunctioned every single day, forcing me to go to the front desk for a replacement. I also found out that our room was the only one that hadn't been updated with the new system (not sure why they put us in that specific room). So, definitely make sure you get a room with the new system!
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Price per night from:DKK 1,509
Posted onMay 15, 2026
Guest UserБыло позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍
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Price per night from:DKK 1,420
Posted onMar 20, 2026
Guest User
Hotel was in a great location, room was clean and very nice, bed was comfortable, and view was nice. Our bathroom was across the hall from our bedroom-- which though a little strange --didn't cause us any issues as it was private and clean (and huge). The only critique I have would be about the self check-in. I understand the goals of having a streamlined check-in process, but we didn't recieve the email with instructions, and had no answer to an email of inquiry. It took me phoning the hotel's administration to get an answer, in which the woman was very helpful, but did take away some of our time in Lucerne. If there was a more straightforward process that did not involve using the machine at the front door, as well as having clearer instructions on checking out, the stay would have been perfect.
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Price per night from:DKK 1,186
Posted onJan 6, 2026
Guest User
Very kind people willing to help you out with recommendations. The room is really clean and there’s enough space to have a comfortable stay! It’s pretty close to the station and with the free public transport you can easily ready the station too.
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Price per night from:DKK 1,097