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The name of the hotel is very misleading , there is only a spa but it is not considered as a resort because there are no other facilities. The hotel does not have a restaurant ( there is a restaurant but it does not belong to the hotel and is not open for breakfast ) and they do not provide breakfast. There is a coffee place on the lobby level but they do not provide full breakfast. Rooms are spacious and very clean but do not understand why there is a coffee maker and no electric kettle .

We have stayed here as a family twice now while vacationing and doing business in the Victoria area and we love it. It will be our go to place now when we want to visit. There are a few restaurants, activities, and walking trails right our your door if you don't feel like driving anywhere and just a 20 minute drive to downtown Victoria if you feel like touring. We stayed in the 1 bedroom and love the quality and size of the room. The bedroom is very large with a desk area for working and the ensuite is super nice. The bed was very comfortable. If you don't want to use the pull out bed as an extra bed, you can ask for a roll away bed which we did. It was much more comfortable than an average roll away bed, as it is a regular mattress, not a folding mattress. Our balcony overlooked the golf course and was very relaxing to sit on it and just enjoy nature. Also, there is secure underground parking that was easy to access. We received excellent service during our entire visit.

5-Star Review for Best Western Plus Carlton Plaza Hotel, Victoria, BC My stay at the Best Western Plus Carlton Plaza Hotel in downtown Victoria was nothing short of exceptional, especially thanks to the front desk team's kindness in upgrading me to a suite. The suite was fantastic—extremely spacious at around 400-600 sq ft, with a full kitchen including fridge, stove, microwave, and dining area, plus a cozy sitting space and pull-out sofa that made it feel like home. Cleanliness stood out, with spotless rooms, fresh linens, and well-maintained facilities throughout this heritage property renovated in 2019. The location is unbeatable, steps from Government Street, Fan Tan Alley, and the Inner Harbour, perfect for exploring Victoria's attractions on foot. Service was top-notch: friendly, accommodating staff handled everything efficiently, from check-in to daily check-ins, echoing countless glowing guest reviews. Amenities like free WiFi, fitness center, air conditioning, and 24-hour front desk added to the comfort. I can't recommend this hotel enough—it's a gem for any Victoria visit!

The room was spacious, the air conditioning was strong, and the hot water was plentiful with good pressure. I was very satisfied with everything, especially the front desk staff, who deserve a special mention. My only minor complaint is that check-in starts a bit late at 4 PM.

Quaint hotel, with a great location.  Staff greeted us as soon as we walked through the door, we were able to check in early and dump our bags and walk into the city centre which is probably 10 minutes away.  Room was very big with 2 huge comfortable beds, no tea or coffee facilities in the room but you could get some from the reception area.  We decided to eat in the pub downstairs which was lovely, it was packed and there was a game on so everyone was very happy

Love love love Hotel Zed!! We spent a lot of time in the pool and sauna. I absolutely loved bringing the board games from the lobby to our room. A very family oriented place for sure. Fresh ground coffee for the French press every morning was definitely a perk as well. It was our son's birthday and they gave us some balloons, stickers and a lovely card for him as well. Such a great vibe

such a great experience!! the room was definitely very pretty and the breakfast was delicious too.

It is, after all, Four Points by Marriott. The room is value for money, big and spacious, clean, and situated at the heart of Langford with many eateries nearby. Will definitely come back to stay again.

We stayed as a couple at Sandman Hotel Victoria for four nights over the Christmas holidays. The hotel looks fresh and modern, as if recently renovated, and was very affordable for Victoria given the season. Amenities include a swimming pool, hot tub, and gym, and the gym is particularly well equipped for a hotel in this price range. Unfortunately, we never had a chance to use the pool or hot tub as they were consistently crowded, and at one point two guests appeared to have poured soapy products into the hot tub, effectively turning it into their own bubble bath, which was unpleasant, and staff did not seem to address it. Another downside was housekeeping: daily service is not provided by default and must be requested each morning, which was not explained at check-in. When we did request housekeeping, towels were replaced and the bed was made, but toiletries such as soap and toilet paper were not replenished and had to be requested separately. Overall, good value and a fresh property, but housekeeping practices and monitoring of shared amenities could be improved.

Fantastic stay at the Royal Scot Hotel & Suites. The suites are huge, very comfortable, and exceptionally well maintained. Everything was clean, spacious, and in great condition. Highly recommended for a relaxing stay in Victoria!