Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 26, 2025
CindyTsang
The location is slightly off downtown; if you have a car, it's not a problem. Street parking is fine; you can pay $19 for a night. The flat is huge for two people. The facilities are in good condition. There are two Dyson fans, one in the living room and another in the bedroom. We were here in the summer, but the temperature at night was around 12-14. It's good not to have AC in the room, and the room still feels cool enough with the balcony door and the bottom windows opened in the bedroom and the living room, even without turning on the fans. There are washing machines with a drying function in the room, which are free to use, but you must bring your detergents or buy them at the front desk. I liked the living environment and the fresh air here. As it's off the main road, I enjoyed the silent evening without traffic noise.
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Price per night from:US$326
Posted onJul 20, 2026|Coastal King With Balcony
Guest UserThe name of the hotel is very misleading , there is only a spa but it is not considered as a resort because there are no other facilities. The hotel does not have a restaurant ( there is a restaurant but it does not belong to the hotel and is not open for breakfast ) and they do not provide breakfast. There is a coffee place on the lobby level but they do not provide full breakfast. Rooms are spacious and very clean but do not understand why there is a coffee maker and no electric kettle .
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Price per night from:US$222
Posted onJun 16, 2026|King Room with Water/Mountain View
Guest UserService was good and the location was excellent, plus the room was spacious. However, the lobby and elevators felt a bit shabby, and the breakfast selection was small with mediocre quality. I wouldn't recommend booking with breakfast; you're better off going to a Starbucks or similar place instead.
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Price per night from:US$223
Posted onJun 15, 2025
Guest User
Quaint hotel, with a great location.
Staff greeted us as soon as we walked through the door, we were able to check in early and dump our bags and walk into the city centre which is probably 10 minutes away.
Room was very big with 2 huge comfortable beds, no tea or coffee facilities in the room but you could get some from the reception area.
We decided to eat in the pub downstairs which was lovely, it was packed and there was a game on so everyone was very happy
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Price per night from:US$124
Posted onMar 13, 2026
Guest User
This hotel is in a great location making it easy to explore Beacon Hill, the inner harbour, Government Street and all the other sights of Victoria. Staff were friendly and knowledgeable and the bedrooms were clean and comfortable. Leisure facilities were also of a high standard.
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Price per night from:US$208
Posted onAug 19, 2025
Guest User
I felt it was odd that they didn't provide free parking with their rooms at such a remote location. There is a pool next door available for about $45 however it closes at 7pm on Friday and Saturday. It appears on the website it is included but there is a link showing the costs.
There is no shopping yet in the location. The pro shop did not have any medium or large ladies shirts available and I couldn't see any golf balls with Bear Mountain Logo.
The room and view were amazing. Staff was wonderful. They played soft music in the restaurant in the evening. We enjoyed the hot tub outside in the garden. Go there to golf; bike or quiet time.
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Price per night from:US$182
Posted onJan 20, 2026
Guest User
Booked and pre-paid through Trip.com Would have given 4 stars for service but check-in clerk attempted to charge me again for the room at a higher rate then blamed another staff member for not doing their job correctly when I objected to the charge and showed my confirmation. When I said I would park my vehicle elsewhere rather than pay for parking she said my vehicle would be towed if it was parked at the hotel. She was rude and abrupt and had me questioning my choice to stay there. The check-out clerk however was very polite and friendly
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Price per night from:US$232
Posted onApr 30, 2025
Michelle
phenomenal experience at this amazing hotel. All the staff were so sweet and amazing. The indian front desk consoled us in the middle of the night at 4am when we thought the hotel was ******* (it wasn’t’t it’s just us). The hotel offered free gummy bears in the lobby, and when we asked for more, they gave us a whole bag!!! (1 kg, selling for 13 bucks on amazon) The gummies are also such good quality they melt right in my mouth when you put them in. The amenities are so chic and high quality i could eat a child. (my friend typed this idk what she meant) The kitchen equipment is also quite well. The staff also helped us scared a ghost away, we slept like a baby the second night after bathing in the tub. no ac was a bunmer tho.🤞🤞😩😩
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Price per night from:US$232
Posted onMar 26, 2025|Superior Two Queen Room with Balcony
Trish Hope BinghamThis was a nightmarish trip, 1st I had asked for a room on the highest floor possible, with a view of the Harbour, I am a photographer and made the trip to Victoria to get some great photos of the inner Harbour. I got a room on tenth floor overlooking the parking lot and side street. The windows were so dirty it was hard to see anything, in my eyes I was ripped off, I am not going to to stay at any Merriott hotels, at the time of my booking it said they had a buffet breakfast and when I arrived they told me there is no buffet breakfast just a restaurant on site, parking was said to be free self parking. I was charged $29.40 / night to self park my truck.
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Price per night from:US$247
Posted onMay 13, 2025
Guest User
The hotel is so beautiful from the outside and the inside. The guys at checkin and checkout were really nice too! We received a welcome drink and biscuits upon arrival, that was so thoughtful ! The room we had was out of a princess story but as its an old building theres no AC so in summer it can be difficult.. We still had fans and they told us that they re working on having rights to install them.
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Price per night from:US$238