Spa Hotels in Nanning

"If you are concerned about the security of your belongings, think carefully before staying at this hotel. I want to state first that the receptionists and front desk staff are excellent and professional. Unfortunately, there is a serious issue with room security and unauthorized entry. I am a returning guest. First stay: 10–14 December, Room 3031 Second stay: 22–24 December, Room 3003 During my first stay, I informed the cleaning supervisor that I did not want housekeeping until 14 December. When my room ran out of bottled water, I spoke to a cleaning staff member who said she would place the water in my room later after I went out. During our conversation, my room door accidentally shut, and she used a master key card to open it. Looking back, she could have simply handed the water to me as her cart was in the hallway. On 12 or 13 December, the same cleaning staff mentioned that they “cannot earn if they do not clean my room.” Feeling pressured, I agreed to allow floor cleaning only. I stood outside the room while two cleaners mopped the toilet, changed towels, and vacuumed the carpet. On 14 December early checkout, I reached for a pair of black slack pants that had been hanging in the closet since 10 December but it was not there. At that time, I assumed the pants may have been accidentally packed into the two bags for the hotel’s luggage storage. I then traveled to other parts of China with light luggage and did no shopping. I returned to the hotel on the night of 22 December and collected my stored bags. The black slack pants were not in them. During second stay at the hotel I did no shopping. After 24th Dec flying home, I discovered something even more alarming. A bundle of newly purchased jeans for my sister and mother during my first stay—packed together in a plastic bag—was missing. At the airport on 24th Dec, my bags were shrink-wrapped and sealed, and is no wander the total weight was at least 1.3 kg lighter than expected. This suggests that someone entered my room when the room was vacant and removed items from my packed luggage. Hotel staff would have known my checkout date, and I had not opened my bags after packing. This experience has caused me great distress. While the front desk service is commendable, the lack of room security and the disappearance of personal belongings is unacceptable. I will not be returning, and I strongly urge management to investigate this matter seriously."

"Good service and free drink voucher. friendly front desk service offered by Ms. Huang 前台小黄 thank you very much."

"Service: The hotel provides free airport pick-up and drop-off. The lady at the front desk is gentle and attentive, and the pick-up and drop-off master is also polite and enthusiastic. Including the aunts in the breakfast room are polite, gentle and very heart-warming, especially their breakfast is from 7 to 10 o'clock, which is perfect for sleeping in. The staff are very friendly and there is a fresh coffee machine in the breakfast room; Facilities: The room is spacious and I like the decoration style very much. The design is warm and user-friendly, especially the sockets that I care about most when staying in the hotel. They have type-c charging ports and USB charging ports! Environment: I compared many places before coming here, and it was the most convenient to live here. There is a local night market not far from the road downstairs. You can go for a walk when it is cool at night. There are many food stalls, and there are robots at the front desk to deliver takeaways to your door. In short, this Hanting restaurant should have been upgraded. The experience is very good. I will choose this restaurant next time I come!"