Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 24, 2026|Special Room
Guest UserThis hotel room truly exceeded my expectations. It has a understated yet elegant new Chinese-style decor, with plenty of rattan and natural wood, complemented by soft ambient lighting. The moment you step in, you feel a sense of calm and relaxation – the atmosphere is absolutely wonderful.
The room is very spacious, and the layout design is thoughtful. Sliding grilles cleverly separate the bedroom from the bathroom, providing both openness and privacy. The bathroom features a double vanity, so two people can get ready without a fuss, and the wet/dry separation is well-executed. Small amenities like a hairdryer and scale are all provided, showing great attention to detail. The mini-bar is also well-equipped with a coffee machine and kettle, and a generous supply of drinking water.
The furniture's material quality is excellent, and the lighting layers are very comfortable – it's not harsh on the eyes at night. The overall decor is luxurious but not ostentatious, making for a very pleasant and high-quality stay. The only minor drawback is some slight bumps on the corners of a few cabinets, a small flaw that doesn't affect usability.
It's suitable for both business trips and short vacations. The hardware configuration clearly shows careful craftsmanship. It was a comfortable stay, and I highly recommend it overall.
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Price per night from:MXN2,418
Posted onAug 8, 2026|Deluxe Queen Room
Guest UserThe hotel upgraded our room to a one-bedroom apartment with a living room, kitchen, and bathroom. It came with a washing machine and a thoughtful drying rack, making laundry super convenient every day. The room had a king-size bed, a desk, and a TV, which was great for the kids to do their homework. The living room featured a two-seater sofa plus a single armchair, a fridge, a small round table, a tea set, and a capsule coffee machine, along with another TV – perfect for entertaining guests and relaxing.
Our package included two Sheraton breakfasts and access to the Sheraton hotel's swimming pool and gym.
The apartment shares a lobby with the Sheraton hotel, making access incredibly convenient.
It's a 15-minute bike ride to the Provincial Museum, and also an easy bike ride to the Line 2 subway station. The location is downtown; while it's a bit of a distance from the subway station, taxis are readily available.
It was very hot during the summer holidays, so the kids went to the pool every afternoon and also had plenty of space to relax and play in the room. Highly recommended!
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Price per night from:MXN1,275
Posted onOct 4, 2026|Deluxe Room, Guest Room, 1 King, City View
Guest UserThe high-floor view from the 47th-floor king room was absolutely stunning, offering a panoramic view of the city. The room design was simple and comfortable, making for a truly relaxing stay. The customer service from Sunnie was incredibly thoughtful; she patiently answered all my questions about luggage delivery and arranged everything perfectly, which saved me a lot of hassle. The overall experience was fantastic. The Trip.com package was a great deal, including ice cream, a mini-bar, afternoon tea, and breakfast. Having my luggage delivered directly to the high-speed rail station was very convenient! The hotel rooms are well-maintained, and breakfast is served until 1 PM, which is a great bonus!
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Price per night from:MXN1,833
Posted onAug 7, 2026|Deluxe Family Room
Guest User
The room is spacious and clean, a must-choose for a family of four. They even provide disinfectant and laundry detergent, and there are thoughtful reminder notes in the bathroom, which is really convenient. It's very close to Exit 4 of Pingyang Station on the South Station Metro Line, just a few minutes' walk away. Breakfast is also rich and delicious, and the service is excellent. They upgraded me to a 3 PM late checkout, and I could park my car for free until evening, which made it super convenient for us to explore the city center. Next time I'm in Changsha, this will definitely be my first choice! 👍👍👍
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Price per night from:MXN340
Posted onOct 27, 2026|Cozy Room - City-View (Double Bed)
Anonymous UserPros:
1. The room is quite large and spacious.
2. The front desk staff were very prompt in their responses and delivered good-night milk and snacks every time.
3. The staff are very attentive; I came back from exploring to find makeup remover wipes left in the room.
4. Breakfast is decent. While the variety isn't massive, it's basically sufficient. The lady making rice noodles is so warm, friendly, and positive—I should take a page out of her book!
5. Because a housekeeping staff member woke us up in the morning by delivering something to the wrong room, the front desk thoughtfully sent us a welcome gift/souvenir. Great service philosophy!
Cons:
1. Soundproofing in the room is a bit poor; you could clearly hear the neighbor's faucet running in the middle of the night.
2. The toilet causes splashing onto the seat, which was a bit hard to accept psychologically. I hope this can be improved.
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Price per night from:MXN795
Posted onOct 5, 2026|Wonderful King Room
YiseseseseI chose to stay at the W Hotel Changsha for my birthday during the National Day holiday.
1. Location & Transportation: It's located in Yunda Central Plaza, just 3 subway stops from Changsha South Railway Station. The closest subway station, Changsha Avenue Exit 1A, is only about 100 meters away. You can take Line 2 directly to popular attractions like Juzizhou, Wuyi Square, and Taiping Old Street, making transportation very convenient. Next to the hotel is Yunda City Plaza, a shopping center, so dining and shopping are very close by.
2. Facilities & Hardware: The facilities are quite new. Upon entering, there's a full-length mirror in the entryway, and opposite it, a large platform for luggage. The room layout is unique, with separate entrances to the toilet and shower on the left and right, divided by a wall in the middle. The toilet, curtains, and sheers are all smart-controlled, and the hairdryer is a Dyson, which is great. I especially want to mention how comfortable the bedding was; it was the best sleep I've had while traveling. The only minor drawback is that the toiletries in the shower are placed too low, requiring you to bend down every time you use them, and then water drips into your eyes, which is a bit inconvenient and messy.
3. Service & Dining: Before check-in, I received a call inquiring about my check-in time and room type preferences. The check-in process took a bit longer, but since I arrived early and there weren't many available rooms, it's understandable. When I mentioned I was very tired from catching a high-speed train late at night and needed an early check-in, they approved it quickly. However, I missed out on the special birthday room decoration that was discussed over the phone beforehand, which was a bit of a shame. When checking out, because I was so tired from playing the day before, they also helped me apply for a late check-out. After check-out, staff members followed up to ask about my stay experience. The first round of the minibar in the room is complimentary, with many local Changsha soft drinks. Breakfast is extended until 2 PM, which is great for late risers. Lunch and dinner can be ordered and delivered to the room, and the bar is open until 2 AM, with reasonable prices and a great ambiance with background music and night lights.
4. Design & Public Areas: While maintaining the W Hotel's usual trendy and avant-garde style, W Changsha incorporates themes of aerospace, starry skies, and exploration. The lobby bar, bar, spa bar, pool, and even the elevator areas have an added touch of sci-fi to their existing nightclub-style lighting design.
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Price per night from:MXN2,438
Posted onOct 2, 2026|Deluxe Twin
Guest User
The service was warm, friendly, and very responsive. We arrived at 9:30 AM, and the front desk immediately processed our check-in and even gave us a free room upgrade. The room was spacious and clean, with a separate walk-in closet and a bathtub for soaking, which the kids loved. It's also very close to Ocean Kingdom. We'll definitely stay here again next time we visit!
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Price per night from:MXN1,336
Posted onOct 23, 2026|Liyue Executive Double Bed Room (Harman Kardon Sound System + Capsule Coffee Machine)
Guest UserI chose this hotel on a booking platform for a business trip to Changsha, and it felt like incredible value for money at this price point. The subway is very convenient, and the overall service attitude was exceptional. The security guard proactively came over to help with my luggage 🧳 as soon as I walked up—thumbs up! The lobby is clean and bright, and the room is very spacious with the minimalist style I love. The hotel breakfast offered a wide variety of options in a nice setting. My favorite was the Changsha rice noodles with an abundance of condiment toppings; a bowl of that instantly filled me with happiness. Special shout-out to the congee and sweet tofu pudding—for such simple items, the toppings provided were so thoughtful and cater to all kinds of different tastes. Having an afternoon tea in the lobby lounge while discussing some business was very relaxing, and looking at the view outside put me in a great mood. There is also a Changde cuisine restaurant on the second floor, and the chopped pepper fish head left the deepest impression—it was delicious. Overall, the experience was fantastic with comprehensive facilities and services. Highly recommended as the top choice for business trips 👍
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Price per night from:MXN820
Posted onOct 6, 2026|Xingguang Lake Double Bed Room
草尾Thank you, Ms. Zhang, for cleaning the room!
A big thank you to the chef at the second-floor restaurant for the delicious late-night meal, and to the gentleman at reception and the lady at the cashier for their warm and caring service last night. Also, thanks to all the Baidu young men for their enthusiastic and patient service.
However, the service attitude of the breakfast manager on October 6th today was extremely disappointing. My husband has gout and couldn't come down for breakfast, so I asked to pack some food, but they initially refused. I had to quickly eat some porridge, vegetables, and watermelon myself. When I was packing, I asked a server for a cup of coffee, and I heard the manager tell the server, ”Ignore her.” The server was originally very kind and helpful. A manager like this is simply unprofessional. When I was getting taro and sweet potatoes, this female manager actually came over and told me that taking too much would be charged (May I ask what the standard for 'too much' is?). Please see the picture below; it shows the vegetables, coffee, and egg I took for my husband, who cannot eat meat due to gout. There was no service, and on top of that, such an insulting attitude. Such a good hotel is being ruined by this kind of service.
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Price per night from:MXN1,180
Posted onOct 4, 2026|Kaleidoscope of the World · Exotic Double Bed Room (Leisure + Various Exotic Styles)
Anonymous UserThe room's decor was incredibly atmospheric and stylish, with a rich variety of themes. We stayed in the Aegean Sea room, which had a bathtub, and I'm grateful the hotel reserved it for us. The service was truly excellent. The 6th floor houses the restaurant, which offers a diverse breakfast spread. On the 29th floor, there's a laundry room and a gym, both free to use. The hotel's location is very convenient, close to Orange Isle Scenic Area.
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Price per night from:MXN731