Vienna Hotel (Longhua Yicheng Center Yousong Branch)) Reviews
Vienna Hotel (Longhua Yicheng Center Yousong Branch))
No. 184, 1st ring road, longhuadong, Longhua District, Shenzhen, Guangdong, 518109, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
1698 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(1698)
Positive reviews(1660)
Reviews with photos/video(643)
Friendly front desk staff(118)
Delicious breakfast(98)
Large rooms(78)
Well decorated(60)
Convenient parking(48)
Perfect for business trips(40)
Near shopping area(32)
Awesome gym(19)
Negative reviews(38)
wayne0209
Comfortable | Deluxe Big Bed Room (Sleep Aid Constant Pressure Bathing)
Stayed in Sep 2024
Couple
35 review
8.0/10
Very Good
Posted on Oct 24, 2024
There is cigarette smell in the room. There is some distance between mtr station but it is near to the shopping mall.
Response from Property: Dear, seeing your comments, we are very sad that we cannot give you a satisfactory stay experience, which is our biggest regret. The hotel has non-smoking rooms. If you have any needs for the room when you check in, you can feedback to the front desk and arrange a satisfactory room for you. You are very welcome to book this hotel again. We will always greet every guest with better service. Finally, I wish you a happy life and thank you for your sincere evaluation.
KBKL
Comfortable | Deluxe Twin Room (Sleep Aid Constant Pressure Bathing)
Stayed in Feb 2025
Business traveler
13 review
10/10
Outstanding
Posted on Mar 13, 2025
I’m really happy with my stay here! The hotel is nice and clean, which makes it super comfortable. Plus, there are tons of great restaurants around. It’s been such a great experience—I’d definitely recommend this place to anyone!
Response from Property: 尊敬的賓客:您好!感謝您對我們酒店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情 O(∩_∩)O~
Shafna Chippu
Shu Xiang Business King Room (Extra Large Space Star Mattress Constant Pressure Bathing)
Stayed in Mar 2025
Family
5 review
8.0/10
Very Good
Posted on Apr 8, 2025
Very good location with many shopping and dining options. Rooms are spacious and clean.
Response from Property: Thank you for your wonderful review! We're delighted to hear that our central location provided easy access to shopping and dining experiences, and that you found the rooms spacious and well-maintained. Your satisfaction is our greatest motivation, and we strive to ensure every guest enjoys both comfort and convenience. We truly look forward to welcoming you back on your next visit! 🌆🛍️🧹
Ellen Lai
Comfortable Deluxe King Size Bed Room (extra Large Space Star Mattress Constant Pressure Bath)
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Aug 4, 2025
very good
Response from Property: 尊敬的住客,非常感謝您的滿分點評,您的支持與鼓勵,是我們前進的最大的動力,酒店以不斷的為客人營造舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求,酒店門口就是公交站,且可以為您提供行李寄存服務、零停留服務、叫醒服務,讓您的外出更加便捷,再次感謝您的肯定,我們期待您的再次光臨!
Guest User
Comfortable | Deluxe Big Bed Room (Sleep Aid Constant Pressure Bathing)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 19, 2025
Great
Response from Property: 尊貴的賓客您好,感謝您選擇下榻維也納酒店(5.0深圳北站龍華壹城中心店),您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,另外酒店可以為您提供行李寄存服務、零停留服務、叫醒服務,給您提供更貼切的服務,小維期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快~
Guest User
Comfortable | Deluxe Big Bed Room (Sleep Aid Constant Pressure Bathing)
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 2, 2025
Good room
Response from Property: 尊敬的賓客,非常感謝您選擇我們酒店並對 酒店給予支持與肯定,您對酒店設施的滿意是酒店全體員工工作的動力,讓每一位賓客能夠感受到賓至如歸的感覺是我們服務的最終目標。酒店為您提供行李寄存服務、零停留服務、叫醒服務,讓您的外出更加便捷,再次感謝您的肯定,我們期待您的再次光臨!
Guest User
Tranquil Deluxe Big Bed Room (No Window Sleep Aid Constant Pressure Bathing)
Stayed in Jul 2025
Business traveler
6 review
10/10
Outstanding
Posted on Aug 26, 2025
The location is fantastic!
The area is quiet and convenient. As a chain hotel, the quality is consistent and the value is excellent. I especially want to praise the pillows—they were so comfortable I bought two on the spot to take home! Overall, it was clean and comfortable. I'll definitely consider staying here next time I'm in Longhua. The free parking is also great. I'll definitely be back.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna Hotel (5.0 Shenzhen North Station Longhua Yicheng Center Branch). Your praise is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. In addition, the hotel can provide you with luggage storage, no-stay service, wake-up service, and more personalized services. Xiaowei looks forward to seeing you again! Welcome to come back and experience it again. I wish you a happy life.
Anonymous User
Shu Xiang Business King Room (Extra Large Space Star Mattress Constant Pressure Bathing)
Stayed in Apr 2025
Family
15 review
10/10
Outstanding
Posted on May 19, 2025
The hotel is about five minutes away from a square of heaven, the environment and hygiene is acceptable but the room cleaning is relatively slow to wait, the front desk service is good and polite. The room is big with a window sill that can be used as a chair. Water pressure shower is enough. Although newly renovated but something seems old
The only downside is that the hotel does not have a refrigerator, is it possible to smoke so the taste will be relatively bad, soundproofing is acceptable not too loud to hear people.
Original TextTranslated by Google
6/10
Response from Property: Dear guest, hello! I am your online personal butler "Xiao Wei". Thank you for taking the time to give a sincere review of our branch. Xiao Wei has recorded your suggestions and will make targeted corrections. We now provide free check-in, zero waiting, storage, taxi-hailing and other services, hoping to provide you with a better check-in experience. Thank you again for your love for our store. Xiao Wei looks forward to you coming home often to check if I am slacking off. I wish you a happy life
Guest User
Comfortable | Deluxe Big Bed Room (Sleep Aid Constant Pressure Bathing)
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 25, 2025
The front desk service attitude was very good, and they also gave the children a small toothbrush and children's slippers. The room was very tidy and clean, and the room was also very large. There were many restaurants and a street of delicious snacks at the door.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to give a sincere review of Vienna Yousong Hotel. There is a bus stop at the door of the hotel, which provides convenience for your travel. Thank you for your praise of our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Comfortable | Deluxe Twin Room (Sleep Aid Constant Pressure Bathing)
Stayed in Apr 2025
Traveling with friends
21 review
10/10
Outstanding
Posted on May 24, 2025
This hotel is impressive, the service attitude is excellent, the staff are very polite and enthusiastic, there is a clerk who was in the same elevator with us and asked which floor we were going to and helped press the elevator. The room is spacious and comfortable. The bed is very comfortable, allowing people to enjoy a good sleep. I recommend this hotel to everyone, it is definitely worth the money! I will book this hotel next time.
Original TextTranslated by Google
Response from Property: "Dear guest, hello! Thank you for your continued support and love for Vienna Hotel (5.0 Shenzhen North Station Longhua Yicheng Center Sam's Club)! Your satisfaction is the greatest support for our work. All the staff of Vienna Hotel Yousong Branch are looking forward to your stay again. I wish you: good health and smooth work!
Guest User
Comfortable | Deluxe Twin Room (Sleep Aid Constant Pressure Bathing)
Stayed in Apr 2025
Business traveler
6 review
10/10
Outstanding
Posted on May 21, 2025
This price is really much cheaper than other platforms, and the environment and hygiene are very clean. The staff is very good, polite and courteous. The location is very good. There is a parking lot behind the hotel, and parking is free when staying in the hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. The hotel is located in a bustling area, with first-class convenience for transportation, shopping, and business travel. Each of our employees will provide more intimate and meticulous services to let you stay away from the noise of the city and enjoy the beauty of the small city. We look forward to letting you enjoy a more perfect stay experience next time.
Huangfeilongyishi
Shu Xiang Business King Room (Extra Large Space Star Mattress Constant Pressure Bathing)
Stayed in Apr 2025
Business traveler
66 review
10/10
Outstanding
Posted on May 21, 2025
This should be the third time I stayed in this hotel. This time the experience was the best. The hotel was upgraded to 5.0. I stayed in a king-size room, which was very spacious. The gym and laundry room were on the third floor with complete facilities. The breakfast room was relatively large on the first floor, and the breakfast variety was relatively rich. The overall experience was good!
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. The hotel is located in a bustling area, with first-class convenience for transportation, shopping, and business travel. Each of our employees will provide more intimate and meticulous services to let you stay away from the noise of the city and enjoy the beauty of the small city. We look forward to letting you enjoy a more perfect stay experience next time.
Guest User
Comfortable | Deluxe Twin Room (Sleep Aid Constant Pressure Bathing)
Stayed in Apr 2025
Solo traveler
6 review
10/10
Outstanding
Posted on May 19, 2025
The facilities of this hotel are very modern, the bedding is comfortable, and the service staff is very friendly. The room is very clean, the items are neatly arranged, and it makes people feel very comfortable. The hotel facilities are relatively new, there is a laundry room, and the room is spacious with windows. Overall, it was a very pleasant stay.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a good time. Your praise has given the hotel a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life.
scenery1999
Comfortable | Deluxe Big Bed Room (Sleep Aid Constant Pressure Bathing)
Stayed in Apr 2025
Solo traveler
2 review
6.2/10
Posted on May 18, 2025
The hotel was renovated and advertised as 5.0. Can Chinese hotels consider the most important soundproofing issue first when designing? If the most basic sleeping quietness issue is not solved, what is the use of other things? The hotel windows are still in the 1990s. The sliding windows have gaps and are not closed tightly. The soundproofing is very poor. I heard the noise outside in the middle of the night and didn't sleep well. It is not recommended. Learn more about the soundproofing design of Japanese hotels.
Original TextTranslated by Google
Response from Property: 親愛的顧客,感謝您選擇入住我店。對入住中您的不滿意我們表示最真摯的歉意,因為建築本身格局的限制,部分房間確實無法滿足您對大空間的需求。如果下次我店還能有幸接待您的入住,您可以提前告知對房間有沒有特別的空間和位置需求,相信總會有房間是您能滿意入住的。期待您的下次光臨
Hiuman-apple Cheung
Shu Xiang Business King Room (Extra Large Space Star Mattress Constant Pressure Bathing)
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 11, 2025
Good location, good environment, convenient transportation and restaurants nearby. The service is warm and thoughtful, the front desk receptionist has a good attitude, the breakfast is very good and friendly, the service is very meticulous, and the aunt who cleans the room is very enthusiastic. I have to give a thumbs up!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel. I look forward to seeing you again. I wish you a pleasant journey!