Home2 Suites by Hilton Shenzhen Nanshan Science & Technology Park Reviews

Response from Property: Dear guests: Thank you for choosing to stay in our hotel and sharing your stay experience! Your recognition is the biggest driving force for our progress. We have shared the affirmation of breakfast, rooms and facilities with the team as soon as possible, which will become our continuous driving force to maintain service quality. We apologize for the surrounding environment issues. At present, the hotel is actively cooperating with the municipal planning project. The construction party has promised to stop work at night and early morning. The front desk also has free noise-proofing earplugs for guests in need. In order to make up for the inconvenience caused by the environment, thank you again for your tolerance and suggestions. We sincerely invite you to come again after the project is completed to experience the brand-new city landscape. I wish you a happy life!

Response from Property: Dear guests, thank you for staying at Homewood Suites by Hilton Science and Technology Park. I'm very sorry to bring you an unpleasant experience during your stay. The hotel attaches great importance to your feedback and contacted the relevant departments for training and rectification as soon as possible to increase the cleaning of guest rooms. At the same time, the hotel will guide our service team to make changes immediately, strictly follow high standards for the quality of employees' customer service, and strengthen the training of employees' service skills and awareness. We sincerely look forward to your visit and witness the improvement we have made to this.

Response from Property: Dear guest, thank you for staying at the Hilton Huiting Hotel in Shenzhen Science and Technology Park! We were not able to receive your five point review, and Xiaohui expressed her sadness. We have been committed to providing a comfortable living environment and meticulous and thoughtful service for every guest. The hotel seats, business hotels, parking, fitness, and laundry facilities are all designed in a comprehensive manner!, I hope to have the opportunity to offer you better service in the near future. Wishing you a happy life- Hilton Huiting Hotel

Response from Property: Dear guest: Hello! Thank you very much for your positive feedback and recognition! We have always been committed to providing personalized services that exceed value for money for every guest who checks in. From the moment you check in, we strive to provide every guest with a value-added experience in every service detail, ensuring that every guest feels satisfied and pleasantly surprised. Perfect personalized service, creating value through service, this is our eternal goal and will continue to be pursued. We will continue to work hard to provide you and more customers with higher quality and more thoughtful services. Hope to bring you a wonderful experience during your trip to Shenzhen, and sincerely look forward to your next visit--- Passionate Huiting

Response from Property: 尊敬的賓客，感謝您的光臨和滿分點評，酒店以靈動且多功能的設施和居家用品，使旅行者能夠在旅途中保持原本的生活方式，温暖如春的服務體驗。Home2“家外之家”的感受使我們始終相信好的口碑一定是從客人滿意度來向外推薦的，我們會細緻的做好每一個服務環節，不辜負您對酒店寄予的厚望，我們願意盡最大的努力，讓您的旅途變得輕鬆愉快順心，期待您的再次光臨，感受我們不一樣的風采。祝您一切順利

Response from Property: Dear guests, thank you for your stay, we have been paying attention to the feelings of guests during their stay, and at the same time actively improve their professional level and service standards, and strive to make guests feel the warmth of home, Xiaoxi is sorry not to get your five-star review, we are also sorry that in some aspects are still not perfect. We will improve where we are lacking and keep improving. We are willing to grow in your attention and look forward to serving you again during your next stay.

Response from Property: 尊貴的賓客您好! 非常感謝您選擇下榻我們酒店，同時也真誠感謝您對我們的喜愛和認可，酒店提供24小時免費健身房及自助洗衣房，隨時可以健身洗衣，就像在家一般自由自在。分開後的旅程別少了健身，別忘了我們，我們期待能與您的再次相遇！

Response from Property: Thank you very much for staying at the Hilton Huiting Hotel in the Science Park. It seems that you are also very tasteful. Thank you for your affirmation and recognition. Huiting is not fully praised by you. Huiting is full of regret, but it is also an encouragement. The hotel is located in Block B, Coolpad Building, North District, Nanshan Science Park, Shenzhen. It is half an hour's drive from Shenzhen Bay Port, Shenzhen North Railway Station, Bao'an Airport and other transportation hubs in New York. The location is superior, and business travel is very convenient. The smart dining area provides free breakfast, from various kinds of refined Congee to a variety of delicacies covering both Chinese and Western food! We sincerely look forward to your return home!

Response from Property: 尊敬的貴賓，感謝您的入住，我們一直關注客人在入住期間的感受，同時積極提高自身專業水平和服務標準，力求讓客人能感受到回家一般的温馨，小希很難過未能得到您的五星點評，我們也很抱歉在某些方面做的仍不完美，酒店大門朝向酷派二期正在努力建設中，如開車抵店暫時到酷派大廈B座負二樓,後乘坐電梯直達一樓酒店大堂，我們會改進我們的不足之處，不斷進步。我們願在您的關注中成長，期待您下次入住再次為您服務。

Response from Property: Dear guest, thank you for staying at the Hilton Huiting Hotel in Shenzhen Science and Technology Park! Xiaohui is very sorry that the construction of subways in the surrounding area has caused a poor living experience due to the environmental location! We have always been committed to providing every guest with a comfortable living environment and meticulous and thoughtful service. The hotel seats, business hotels, parking, fitness, laundry, and other basic facilities are fully designed!, I hope to have the opportunity to offer you better service in the near future. Wishing you a happy life- Hilton Huiting Hotel

Response from Property: 感謝您入住並對小希各方面的高度認可，小希很難過未能得到你的五星點評，我們的管理團隊一直給員工灌輸為酒店服務， 讓客人切切實實的有回家的感覺， 我們將不斷總結經驗， 一直努力下去， 期待您再次回家!———認認真真的小希

Response from Property: Dear guests Hello! Thank you for your support and trust, the hotel has been adhering to the concept of home-like service for each guest to provide thoughtful and warm service. During your stay, if you have any requirements, please inform the staff, we will do our best to help you! Welcome to stay at Hilton Huiting Hotel in Shenzhen Science and Technology Park next time!

Response from Property: Dear guest, thank you for your positive feedback. We have been working hard to create a comfortable and warm living environment for every guest. Your satisfaction is not only a recognition of our work, but also a driving force for our continuous progress. The hotel is equipped with a self-service laundry room, dryer, self-service ironing machine, WiFi, QR code scanning power bank, delivery robot, and so on. Isn't it very thoughtful? Hehe~Huiting also feels the same way. Looking forward to your next visit!

Response from Property: Dear guest, thank you for staying at the Hilton Huiting Hotel in Shenzhen Science and Technology Park. Unfortunately, we did not receive your 5% positive feedback this time!, We have always been committed to providing a comfortable living environment and meticulous and thoughtful service for every guest. Seeing the satisfied smile of our guests is our greatest reward after hard work and hard work. We will continue to work hard and continuously improve. The hotel has followed up on the breakfast issue you mentioned and hopes to have the opportunity to provide you with better service in the near future. Wishing you a happy life