Lifeng Hotel (Shenzhen Pingshan High-speed Railway Station Longdong Subway Station) Reviews
Lifeng Hotel (Shenzhen Pingshan High-speed Railway Station Longdong Subway Station)
Floor 8, Yinshan Business Building, No. 218 Shenshan Road, Longgang District, Shenzhen, Guangdong, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.1/10
Good
995 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.9
Service9.2
Cleanliness9.2
Filter by:
Sort by:
All reviews(995)
Positive reviews(951)
Reviews with photos/video(174)
Easy to get around(118)
Friendly front desk staff(107)
Classy environment(97)
Close to metro(69)
Delicious breakfast(68)
Many amenities(60)
Perfect for business trips(38)
Stayed multiple times(12)
Negative reviews(44)
luca
Business Double Room
Stayed in Jan 2023
Business traveler
22 review
4.5/10
Posted on Feb 19, 2023
hotel itself is fine, but now there is subway construction downstairs h24, terrible noisy. sleepless night
Response from Property: 尊敬的顾客,您好 !感谢您给小麗的点评!这次小麗没能让您入住满意,小麗深感内疚,因为政府工程在修地铁,虽然修路期间我们尽可能的去沟通但还是给您带来了困扰,再次向您深表歉意,希望您给小麗一次机会,小麗会继续为您奉上更好的服务,期待您的下次光临,祝您生活愉快
Rock913
Deluxe Double Room
Stayed in Oct 2023
Business traveler
17 review
2.0/10
Posted on Nov 3, 2023
This room is not very habitable. The sheets and quilts in the room must not have been changed frequently. I am allergic to insect bites.
We were given a room on the side of the road even though we could upgrade. We were noisy all night. We forgot to bring our breakfast coupons the next day. We checked at the front desk and found no meal coupons. We didn't even have basic information and notes.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Deluxe Double Room
Stayed in Sep 2023
Couple
53 review
2.0/10
Posted on Oct 19, 2023
I saw cockroaches when I entered the door. I called the front desk staff and they were very nice. They immediately moved me to another room. I lifted the quilt a little and I didn't sit on it. My aunt told me not to sit on the bed when I saw cockroaches. She kept mumbling. She kept mumbling during the process of changing rooms, complaining that I moved the quilt. She was speechless and would not stay here again.
Original TextTranslated by Google
Response from Property: Hello dear friends! Thank you very much for your stay and review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jan 2023
Business traveler
5 review
5.0/10
Posted on Feb 26, 2023
First of all, from the visual sense, the hotel looks clean and tidy no matter the appearance or the interior, which is better than the surrounding areas, and the transportation is more convenient, just at the subway entrance. Then, in terms of service, two breakfasts were given as a gift. It was okay, but the parking space is very tight, and it is not very friendly to people who drive over. There is a construction site next to it. I drove 4 times and searched for a long time. For the parking space, it took an hour to finally park in a nearby parking lot with only one parking space left. When I called, the waiter's attitude was a little bit bad, and the room had not been returned the next morning. The cleaning lady knocked on the door twice. He also said that he thought he had checked out of the room, which scared the baby to death.
Original TextTranslated by Google
Response from Property: Hello dear friend! Thank you very much for your stay and review. It is the continuous care and supervision of customers like you that enables us to constantly discover problems in our work, obtain corrections and make continuous progress. From your comments, we are sorry to see that this stay did not meet your expectations, and we apologize for the inconvenience caused. The hotel management attaches great importance to it, and has done serious investigation and timely rectification. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your coming again!
Anonymous User
Business Double Room
Stayed in Jan 2023
Business traveler
4 review
5.5/10
Posted on Feb 25, 2023
Parking: The entrance of the hotel is under renovation, and there are very few parking spaces. Let us park in the nearby village, and they can reimburse us, but the inside is also full and they are all at the entrance of the store. They asked us to go down and move the car at 4 o'clock in the middle of the night... We went down and punctured our tires...
Service: The attitude of the front desk staff is very good. We kept apologizing when we responded to this incident, but the cleaning staff was really speechless. We continued the clock to delay check-out, saying that we would return at five or six o'clock, and an aunt knocked hard at five o'clock. The door, I told her that we would be a little later, and then I paid and left at 6 o'clock. She was making a lot of noise at the door, and I was really speechless 😓 I had a very bad experience.
Original TextTranslated by Google
Response from Property: Hello dear friend! Thank you very much for your stay and review. It is the continuous care and supervision of customers like you that enables us to constantly discover problems in our work, obtain corrections and make continuous progress. From your comments, we are sorry to see that this stay did not meet your expectations, and we apologize for the inconvenience caused. The hotel management attaches great importance to it, and has done serious investigation and timely rectification. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your coming again!
Guest User
Business Room (2 Beds)
Stayed in Jan 2023
Business traveler
2 review
4.0/10
Posted on Feb 20, 2023
I booked a standard room in advance, and when I got to the hotel, I was told that there was no room, and there was only one mahjong room left... Shouldn't I have contacted the guest at that time? It was too late that day and I was too lazy to change the hotel, so I agreed, but the room was full of smoke smell, no matter how open the ventilation was, it was useless. I slept in the smell of smoke all night, and I was speechless
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and review. The care and supervision of the guests can enable us to continuously discover problems in our work, obtain corrections and make continuous progress. From your comments, we are sorry to see that this stay has brought you a bad experience. There is an air purifier in the room that can be turned on and used. Service is the core feeling of guests about the hotel. Bring you We apologize for the inconvenience. Our personnel will follow up on the problems you mentioned and will strengthen management and supervision. Your tolerance and understanding are the encouragement and support for our work! The heart is natural, the body is at ease! All staff of Lavande Hotel Shenzhen Longgang Shuanglong Metro Station sincerely look forward to your coming again!