Four Points by Sheraton Shenzhen Reviews

Response from Property: 尊敬的賓客，感謝您的五星好評！很高興您對酒店房間環境和服務感到滿意，您的認可就是對我們最大的鼓勵。我們始終致力於為每一位賓客提供温馨舒適的入住體驗，期待您的再次光臨！祝您旅途愉快，生活順心！深圳福朋喜來登酒店

Response from Property: Dear guest, thank you for choosing the Four Points by Sheraton Shenzhen as your accommodation during your trip to Shenzhen. We are delighted to learn that you were satisfied with your stay. The hotel is located in the heart of the Futian Free Trade Zone, adjacent to the Mai Po Nature Reserve in Hong Kong. The hotel also provides guests with a free shuttle bus to the port, making travel to Hong Kong very convenient. We welcome you back to the Four Points by Sheraton Shenzhen and let you enjoy our meticulous service.

Response from Property: Dear guest, thank you for choosing to stay at the Four Points by Sheraton Shenzhen. We apologize for not providing you with a good experience during this stay. We have notified the housekeeping department regarding the hygiene issue you raised and have formed a special rectification team to strengthen the control of the guest room bathroom cleaning process, as well as the inspection and maintenance of guest room facilities and equipment to prevent such incidents from happening again. We have been committed to continuous improvement and updating. We hope that this incident will not affect your love and confidence in us. We sincerely look forward to welcoming you again in the near future and witnessing our progress. Let us have the opportunity to provide you with appropriate and warm service. Four Points by Sheraton Shenzhen

Response from Property: 尊敬的賓客，感謝您下榻深圳福朋喜來登酒店所提出的寶貴意見，您的評價我們不勝欣喜。在深圳福朋我們竭力為每一位賓客提供温馨舒適的入住環境，創造愉悦舒心的絕佳入住體驗，我們期待您的再一次光臨，並衷心祝您身體健康，生活愉快。深圳福朋喜來登酒店

Response from Property: 尊敬的賓客，感謝您選擇入住深圳福朋喜來登酒店，很抱歉此次入住未能給您帶來良好的用餐體驗。對於您所反饋的問題，我們已第一時間轉發至酒店餐飲部門領導，對此我們高度重視，我們一直致力於不斷完善和更新，希望此次不會影響您對我們的喜愛與信心，我們真誠的期待在不久的將來，再次歡迎您的到來，並見證我們的進步。讓我們有機會給您提供妥帖、温暖的服務。深圳福朋喜來登酒店

Response from Property: Dear guest, thank you for choosing to stay with us and taking the time to share your feedback. Thank you for your satisfaction with the hotel's room environment, stay experience and guest service! Although the hotel is a bit old, we have never slacked off in terms of facility maintenance and cleanliness. In addition, we have begun to formulate a renovation plan and will gradually update old facilities and improve the overall environment. We hope that you can continue to support us and look forward to bringing you a better stay experience next time. I wish you a happy life! Four Points by Sheraton Shenzhen

Response from Property: 尊敬的賓客，感謝您選擇入住我們酒店，並抽出寶貴時間分享您的反饋。感謝您對酒店的地理位置感到滿意！酒店部分客房確實因開業時間較長，風格相對傳統，我們已逐步啟動翻新計劃，會逐步更新老舊設施，提升整體環境。希望您可以繼續支持我們，期待下次為您帶來更優質的入住體驗，祝您生活愉快！深圳福朋喜來登酒店

Response from Property: 尊敬的賓客，感謝您的五星好評！很高興您對房間和服務感到滿意，您的認可就是對我們最大的鼓勵。我們始終致力於為每一位賓客提供温馨舒適的入住體驗，期待您的再次光臨！祝您旅途愉快，生活順心！深圳福朋喜來登酒店

Response from Property: 尊敬的賓客，感謝您下榻深圳福朋喜來登酒店所提出的寶貴意見，您的評價我們不勝欣喜。在深圳福朋我們竭力為每一位賓客提供温馨舒適的入住環境，創造愉悦舒心的絕佳入住體驗，我們期待您的再一次光臨，並衷心祝您身體健康，生活愉快。深圳福朋喜來登酒店

Response from Property: Thank you for highlighting our convenient location! We’re delighted to hear you enjoyed the ease of accessing the border gate within a short walk and the nearby dining options. Our shuttle service is designed to make your travels even smoother, and it’s wonderful to know it added value to your stay. Whether exploring local flavors or international cuisines, the vibrant dining scene around the hotel truly offers something for every taste. We hope to welcome you back soon for another seamless and delicious experience! Warm regards,

Response from Property: 尊敬的賓客，感謝您選擇深圳福朋喜來登酒店作為本次深圳之行的下榻之所。我們很高興您對酒店的整體入住體驗感到滿意。酒店地處福田保税區核心，毗鄰香港米埔自然保護區，酒店更提供有前往福田口岸的穿梭巴士去往香港，非常便利；在深圳福朋我們竭力為每一位賓客提供温馨舒適的入住環境，創造愉悦舒心的絕佳入住體驗，我們期待您的再一次光臨，並衷心祝您身體健康，生活愉快。深圳福朋喜來登酒店

Response from Property: 尊敬的賓客，感謝您選擇深圳福朋喜來登酒店作為本次深圳之行的下榻之所。我們很高興得知本次下榻達到您的預期。酒店地處福田CBD，毗鄰香港米埔自然保護區，每小時更有前往口岸的接駁車往來香港非常便利。歡迎您再次蒞臨深圳福朋喜來登酒店，享受福朋無微不至的服務。深圳福朋喜來登酒店

Response from Property: 尊敬的賓客，感謝您抽出寶貴的時間給予我們評價。您的反饋能讓我們瞭解客人的真實感受，從而使我們不斷提高服務質量，如果您方便，可致電酒店值班經理，我們熱情的同事將竭誠滿足您的需求。客人全方位的滿意度是我們最關注的事情，希望您可以繼續支持我們，期待下次為您帶來滿分的入住體驗，祝您生活愉快！深圳福朋喜來登酒店

Response from Property: 尊敬的賓客，感謝您對酒店的整體體驗感到滿意！酒店團隊一直傾心投入，從房間的精緻佈置，到餐飲的用心研發，再到服務的周到細緻，都是為了給您打造難忘體驗。我們會繼續保持，不斷提升，期待下次您再光臨！深圳福朋喜來登酒店