Bers International Hotel (Shenzhen Songgang Subway Station) Reviews
Bers International Hotel (Shenzhen Songgang Subway Station)
Jinhengsheng Building, Bao'an District, Shenzhen, Guangdong, 518105, ChinaSee Hotel Details
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1 night
Guest Reviews
9.0/10
Good
458 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.9
Service9.1
Cleanliness9.0
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All reviews(458)
Positive reviews(445)
Reviews with photos/video(115)
Friendly front desk staff(32)
Easy to get around(21)
Delicious breakfast(14)
Large rooms(11)
Close to metro(10)
Perfect for business trips(9)
Convenient parking(4)
Stayed multiple times(3)
Negative reviews(13)
Guest User
Superior Room (2 Beds)
Stayed in May 2024
Solo traveler
26 review
9.0/10
Great
Posted on Jun 7, 2024
Pleasant location and good gym! Nice hotel and good value for money
Response from Property: 尊敬的賓客:您好!感謝您對 柏爾斯酒店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝: 萬事如意!
Aditya Salam
Memory Superior Cozy Room (Double Bed)
Stayed in Sep 2023
Couple
3 review
10/10
Outstanding
Posted on Oct 5, 2023
Wow so good
Response from Property: 尊敬的賓客,您好!用我們百分之百的努力換取您十分的滿意,高品質的服務創造高品質的度假生活,期待您的再次光臨,祝您生活愉快!
Xingxinglenglian zhangkaiquan
Memory Superior Cozy Room (Double Bed)
Stayed in May 2025
Business traveler
37 review
10/10
Outstanding
Posted on Jun 19, 2025
This hotel is really good. The front desk and room service are also great. It is very convenient to go to the subway in a few minutes. [Strong] It is convenient to go anywhere when you go on a business trip. There are also night markets and snack streets around, so you can eat, drink and have fun.
Original TextTranslated by Google
Response from Property: 尊敬的客户,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
Anonymous User
Memory Cozy Room (Double Bed)
Stayed in Dec 2024
Solo traveler
20 review
4.2/10
Posted on Feb 2, 2025
Facilities: This hotel is relatively old
Service: The cleaning guy is quite polite
Hygiene: The washing machine is extremely dirty, the room is average
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and your evaluation of the hotel. We are deeply sorry that we failed to bring you a satisfactory accommodation experience! As the hotel has been open for a long time, some facilities are inevitably depreciated. We have promptly investigated and addressed the above issues you reported. Regarding the washing machine issue: Because there are many permanent guests during the Spring Festival, there are guests who need to wash and dry clothes every day, so there is no time to clean. We used to clean and disinfect once a week. Thank you for your reminder. We have dealt with this issue. If you contact the hotel front desk on the same day, we can provide you with disinfection services. In order to provide you with a more comfortable stay experience, the hotel hardware upgrade is being planned. I believe that you will be satisfied with your next stay. The entire hotel staff warmly looks forward to seeing you again!
Xiaoyaozi
Superior Room (2 Beds)
Stayed in Oct 2024
Business traveler
6 review
10/10
Outstanding
Posted on Nov 4, 2024
The hotel service is very good, very enthusiastic, the service attitude is particularly good, the delivery and handling of things are relatively timely, the location of the hotel is also very convenient, the overall is still very good. There is a rest area at the elevator entrance equipped with power banks, so you don’t have to stand while waiting for the elevator.
Original TextTranslated by Google
Response from Property: Dear customers, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! We sincerely look forward to seeing you again!
Guest User
Queen Room With Audio
Stayed in Aug 2024
Business traveler
1 review
10/10
Outstanding
Posted on Sep 27, 2024
It was raining when I passed by this hotel and saw the door light was quite impressive. I thought the room would be good. The receptionist received us warmly. There was no parking space at the door, so there was a handsome guy at the door to help with parking. The facilities in the room were a bit old, but the room was quite big to make up for this small shortcoming. The room is quite clean, with a wardrobe and a desk. Compared with other hotels, the space is quite large. The front desk also provided free breakfast, which was quite good after trying it. Like this hotel 👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! We will use 100% of our efforts to exchange for your complete satisfaction. High-quality service will create a high-quality holiday life. We look forward to your visit again and wish you a happy life!
Guest User
Queen Room With Audio
Stayed in Aug 2024
Business traveler
1 review
10/10
Outstanding
Posted on Sep 24, 2024
The hotel environment and location are very good. The front desk staff is warm and helpful. They also upgraded my room for free. There is a washing machine and dryer, which is very convenient! During the day, the cleaning lady can also help with laundry, which is really nice. At night, there are a lot of snacks downstairs and supermarkets on both sides. When checking in, I was told that I could also get a gym coupon, but unfortunately I'm a lazy person, otherwise I would have gone to experience it, haha.
Original TextTranslated by Google
Response from Property: We sincerely thank you for your five-star praise. We will continue to innovate and improve our service quality and look forward to providing you with a more satisfactory accommodation experience.
Guest User
Memory Cozy Room (Double Bed)
Stayed in Jul 2024
Other
6 review
2.0/10
Posted on Aug 18, 2024
There was a damp smell when entering the room, the equipment was shabby and the hygiene was extremely poor! The toilet was unbearable to look at, and there were bugs crawling on the quilt. I didn't dare to sleep, and I couldn't sleep. There is also a folding bed in the room which is weird... They said it was renovated last year? that's all? Reported to the front desk, the attitude was also bland....
Original TextTranslated by Google
Response from Property: Dear guests: We are deeply sorry that the hygiene conditions of our hotel did not meet your expectations. We acknowledge that this was a mistake in our service and would like to express our sincere apologies for it. To express our apology and sincerity, we would like to offer you a free room upgrade and a discount on a future stay. We sincerely invite you to visit us again and give us the opportunity to prove our changes and progress with practical actions. At the same time, we will continue to work hard to ensure that every guest can enjoy a stay experience that exceeds expectations!
Guest User
Superior Room (2 Beds)
Stayed in Jan 2024
Other
1 review
10/10
Outstanding
Posted on Feb 19, 2024
I have stayed at this hotel many times, and I have gotten used to it, and I have become familiar with the owner. The condition is very good, it is really good quality and low price. The transportation is also convenient, the room is clean and comfortable, and the stay is a pleasure. To go upstairs, you need to swipe your card to avoid entry, which is a great safety factor. It is really good to recommend friends who visit Songgang to choose his home. I wish the boss a prosperous business.
Original TextTranslated by Google
Response from Property: Dear family, thank you very much for choosing Bols Hotel. Maybe this is fate, allowing you and me to have a beautiful encounter. We look forward to meeting you again! !
Guest User
Memory Executive Cozy Room (Double Bed)
Stayed in May 2024
Business traveler
5 review
10/10
Outstanding
Posted on Jun 17, 2024
The room is clean and tidy. The day before yesterday was warm and convenient for transportation
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Xiaobai. Balls Hotel has been working hard to create a warm and comfortable stay experience for travelers, and we hope we can add joy and touch to your holiday. Balls Hotel looks forward to your stay again!
Guest User
Memory Executive Cozy Room (Double Bed)
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 31, 2024
Very good hotel, clean, sanitary and tidy
Original TextTranslated by Google
Response from Property: Dear guests, hello! We will use 100% of our efforts to exchange for your complete satisfaction. High-quality service will create a high-quality holiday life. We look forward to your visit again and wish you a happy life!
Guest User
Memory Superior Cozy Room (Double Bed)
Stayed in Mar 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 14, 2023
The service attitude of the girl at the front desk is very good. The environment is also very good. It is newly renovated and is indeed very good. It's ok!
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us. All the staff of Bols International Hotel are very encouraged by this. The employee you mentioned has excellent service. Her (his) name is Xiao Li. We have praised and encouraged Xiao Li. We are committed to serving Guests are provided with the most attentive service and the warmest care.
Guest User
Memory Cozy Room (Double Bed)
Stayed in Mar 2023
Business traveler
3 review
10/10
Outstanding
Posted on Apr 20, 2023
Very good and worth recommending. I am quite satisfied with the service and health.
Original TextTranslated by Google
Response from Property: Not every encounter can be a beautiful beginning, but your true and objective evaluation made us recognize that this was a wonderful encounter with you.
Guest User
Memory Superior Cozy Room (Double Bed)
Stayed in Mar 2023
Business traveler
1 review
10/10
Outstanding
Posted on Apr 15, 2023
The environment is great and the service is very good. Recommended
Original TextTranslated by Google
Response from Property: Not every encounter can be a beautiful beginning, but your true and objective evaluation made us recognize that this was a wonderful encounter with you.
Guest User
Memory Executive Cozy Room (Double Bed)
Stayed in Mar 2024
Business traveler
4 review
8.5/10
Very Good
Posted on Jul 2, 2024
Hygiene is OK.
Facilities not sold
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Balls Hotel. I'm glad to see your positive comments on the hotel's service quality. There are restaurants, billiards, entertainment venues and other places of entertainment nearby the hotel. At the same time, the restaurant on the 3rd floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time.