Jinjiang Inn Select (Xi'an Bell Tower North Street Metro Station) Reviews

Response from Property: Dear Guest, Thank you for sharing your feedback on your stay at our hotel. We are very sorry to hear about the room cleanliness issues the unpleasant smell in the bathroom that you mentioned, as this clearly does not meet our usual service standards. We assure you that we will immediately conduct a thorough inspection make improvements. Meanwhile, we are pleased to know that you were satisfied with the cleanliness of the bed. We are always committed to providing a comfortable and hygien living environment for our guests. We apologize for not fully meeting your expectations this time. We hope you can experience our improved service next time you stay with us. you again for your feedback. Wishing you a pleasant life!

Response from Property: Dear guests hello, thank you for your comments OH, check-in period you can directly contact the front desk to help you deal with the problem, I wish you a happy life, happy every day Oh!

Response from Property: 親愛的賓客，您好！非常感謝您對小錦如此高的肯定，小錦很開心，當然最開心的莫過於您住的滿意！希望您會一直支持小錦，看着小錦一直在成長！

Response from Property: Dear customer, thank you very much for visiting us and leaving such a positive review! We are glad to know that you are satisfied with the hotel's service and enjoyed the food in Xi'an. Our team is always committed to providing excellent service to ensure that every guest has a pleasant stay. At the same time, we are also glad that you find our location convenient, which is indeed a great advantage for exploring the various attractions in Xi'an. Thank you again for your recommendation, and we look forward to welcoming you and your friends again!

Response from Property: Dear guest, thank you very much for your good comments on our hotel. We can tell at a glance that you are pursuing quality life. We are very pleased that you can give Xiaojin affirmation from the details. We will continue to work hard to make every stay of yours comfortable and pleasant! We look forward to serving you again. Thank you for your support of Jinjiang Inn Select Xi'an Bell Tower North Street Subway Station Hotel!

Response from Property: Hello, the hotel has been open for a long time, so the stay experience you get may not meet your expectations. We are also gradually renovating the room facilities and equipment. We accept your criticism about the relatively outdated facilities and equipment you mentioned, and we are actively correcting it. Regarding the gold card membership benefits, I would like to explain them to you here. I don’t know how other store colleagues informed you when you were applying for membership. First: If you want to enjoy the gold card benefits, you can choose Jinjiang official website app to make reservations. You cannot enjoy the gold card benefits if you make reservations through Ctrip. Second: Gold card members are entitled to one breakfast every night when staying in the hotel. Other guests do not enjoy membership benefits. If you need, you can purchase breakfast at the front desk or apply for membership for other guests. After you upgrade to a Platinum Card through the Jinjiang app after staying a certain number of nights, you can enjoy the benefit of 2 breakfasts. This is applicable nationwide, please be aware.

Response from Property: Dear guests, hello! We are very sorry to bring you a bad check-in experience. We will do our best to help you solve your problems and eliminate your worries. We also hope that you can contact the hotel front desk and we will definitely give you a satisfactory answer. We sincerely hope you will understand the inconvenience caused to you. I hope you will not give up on Xiaojin. All our staff look forward to your visit again. We will definitely let you see a different Xiaojin.

Response from Property: Dear guest, hello! We are very sorry for the bad stay experience. We will do our best to help you solve your problems and eliminate your worries. We also hope that you can contact the hotel front desk and we will give you a satisfactory answer. We sincerely hope that you will understand the inconvenience caused to you. I hope you will not give up Xiaojin. All our staff are looking forward to your visit again. We will definitely let you see a different Xiaojin.

Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We are glad to know that you are satisfied with the hotel's hygiene, facilities and environment. Our team is committed to providing every guest with a clean, tidy and comfortable living environment. Your recognition is an encouragement to us and also a motivation for us to keep working hard. Looking forward to seeing you again and wish you a pleasant journey!

Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again and wish you a happy life!

Response from Property: Dear guest, thank you for your review of the hotel! We are very sorry that we did not give you a perfect experience. If you have any questions during your stay, please contact the front desk and we will help you solve them. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!

Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Hello! First of all, thank you for choosing Jinjiang Inn North Street Hotel and sharing your stay experience with us. It is a pity that you could not have a perfect experience. We attach great importance to the problem you raised. We have urged relevant personnel to pay attention to your problem and make improvements. The room is disinfected after each guest. There may be a smell of disinfectant in the air, which brings you a bad feeling. Xiaojin is very ashamed. There are also 24-hour staff on duty at the front desk, who can provide you with rectification plans, etc. The hotel's holiday prices will fluctuate differently. If you are willing to stay longer, you can contact the front desk. We will arrange parking spaces for every guest who drives to the hotel. We sincerely look forward to your visit again. We will continue to work hard and believe that you will be able to give you a perfect stay experience when you stay again.

Response from Property: Your satisfaction makes us extremely happy. We will use excellent employees as examples to motivate the entire team. We know that only with unremitting efforts can we make you more satisfied. Xiaojin only wants to give you a warmer and more cozy environment, so that you can feel comfortable and healthy during your journey!