Kyriad Hotel (Jiangmen Pengjiang Jiangmen Avenue Branch) Reviews
Kyriad Hotel (Jiangmen Pengjiang Jiangmen Avenue Branch)
No.13 Duruan 1st North Road, Pengjiang District, Jiangmen, Guangdong, ChinaView Hotel Details
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Kyriad Hotel (Jiangmen Pengjiang Jiangmen Avenue Branch) Guest Reviews
4.8/5
Excellent
1009 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1009)
Positive reviews(985)
Reviews with photos/video(132)
Classy environment(74)
Convenient parking(54)
Delicious breakfast(48)
Large rooms(42)
Quiet & comfortable(42)
Friendly front desk staff(37)
Perfect for business trips(31)
Comfortable bed(20)
Negative reviews(24)
Guest User
Boutique Queen Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Very nice
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest with the best service attitude. Thank you for your recognition of our work. Your simple praise is a great encouragement to us. We will continue to work hard to continuously improve our services and bring better quality and service to our customers. Looking forward to your visit again! I sincerely wish you a smooth work, a happy life, and everything you see is beautiful!
Sui Ming
Queen Room
Stayed in May 2023
Travel with friends
5 review
4.5/5
Great
Posted on Jun 30, 2023
reasonable price, new renovation and many parking place.
Response from Property: 親愛的顧客,感謝您選擇凱里亞德酒店,我們酒店位於蓬江區,離商業中心僅2公里距離,周邊是適合出差旅行較為安靜的環境,交通是很方便的,特色美食可步行到達,您需要的話下次來入住可以給您介紹呀,歡迎您下次光臨,祝您旅途愉快~
Guest User
Twin Room
Stayed in Oct 2024
Family
7 review
4.0/5
Very Good
Posted on Dec 5, 2024
OK nice
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest who stays with the highest quality service attitude. Thank you for your recognition of our work. Your simple praise is a great encouragement to us. We will definitely We will continue to work hard to continuously improve our services and bring better quality and services to our customers. We look forward to your 5-star praise. Welcome your next visit! I sincerely wish you success in your work, a happy life, and good things wherever you look!
MS_TAM
Twin Room
Stayed in Jul 2024
Family
25 review
4.7/5
Amazing
Posted on Aug 26, 2024
Facilities: The facilities are very new, and the beds are very soft and comfortable. You won't feel uncomfortable at all when sleeping. There is an elevator in the hotel, so you have to wait for a long time; Sanitation: The sanitary conditions are very good, the sheets are very white, and the bathroom is cleaned every day, which is very good. Comfortable and clean; environment: The indoor environment is very good, the air conditioner is very powerful, and the room cools down quickly; the scenery outside the window is also very good, you can see the old streets, but it is a bit far from the center.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest who stays with the highest quality service attitude. Your simple praise is a great encouragement to us. We will continue to work hard to continuously improve our services and serve our customers. Customers bring better quality and service. Looking forward to your visit again! I sincerely wish you success in your work and look forward to your next five little stars. May you have a happy life and be happy wherever you look!
💖🐰NITA💚
Premier Twin Room
Stayed in May 2024
Family
49 review
4.5/5
Great
Posted on Jun 25, 2024
The overall feeling is good. The room is quite spacious and bright. There is a buffet breakfast downstairs for 20 yuan per person. There is not a lot of variety, but it is enough to fill you up.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest who stays with the highest quality service attitude. Your simple praise is a great encouragement to us. We will continue to work hard to continuously improve our services and serve our customers. Customers bring better quality and service. Looking forward to your visit again! I sincerely wish you success in your work and look forward to your next five little stars. May you have a happy life and be happy wherever you look!
Guest User
Twin Room
Stayed in Apr 2024
Travel with friends
20 review
4.7/5
Amazing
Posted on May 16, 2024
My friends and I have stayed in this hotel many times because of the environment, hygiene, and convenience of restaurants and restaurants nearby. It suits my taste, so I must choose it when I come to Jiangmen.
Manager Wu of the hotel has a good service attitude, good reviews and high prices. He is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest who stays with the highest quality service attitude. Thank you for your recognition of our work. Your simple praise is a great encouragement to us. We will definitely We will continue to work hard to continuously improve our services and bring better quality and services to our customers. Looking forward to your visit again! I sincerely wish you success in your work, a happy life, and good things wherever you look!
Xishiyouxuan
Boutique Queen Room
Stayed in Apr 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on May 13, 2024
The hotel environment is good, the rooms are clean and tidy, and parking is very convenient.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest with the best service attitude. Thank you for your recognition of our work. Your simple praise is a great encouragement to us. We will continue to work hard to continuously improve our services and bring better quality and service to our customers. Looking forward to your visit again! I sincerely wish you a smooth work, a happy life, and everything you see is beautiful!
Guest User
Premier Suite
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The room was clean, the breakfast was good, the service was very good, very nice.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest with the best service attitude. Thank you for your recognition of our work. Your simple praise is a great encouragement to us. We will continue to work hard to continuously improve our services and bring better quality and service to our customers. Looking forward to your visit again! I sincerely wish you a smooth work, a happy life, and everything you see is beautiful!
Guest User
Queen Room
Stayed in Feb 2024
Business travelers
103 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The hotel staff has a very good service attitude. There is a convenience store nearby, which is very convenient. The room is spacious, bright, clean and sanitary. The price/performance ratio is very high, and the breakfast is OK.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest with the best service attitude. Thank you for your recognition of our work. Your simple praise is a great encouragement to us. We will continue to work hard to continuously improve our services and bring better quality and service to our customers. Looking forward to your visit again! I sincerely wish you a smooth work, a happy life, and everything you see is beautiful!
Bojji88
Privilege Queen Room
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The front desk service was great. It was my first time to travel in Jiangmen and I didn't know where to go. The front desk patiently explained to us the fun and delicious places around us, and upgraded us to a view room.
We booked a king-size bed and upgraded us to a view room. There was also a bathtub in the room. It was really comfortable to take a bath after a day of sightseeing. We had a Chinese and Western buffet breakfast the next day before leaving. I was so satisfied! !
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest staying in the hotel with the best service attitude. Thank you for your recognition of our work. Your simple praise is a great encouragement to us. We will continue to work hard to continuously improve our services and bring better quality and service to our customers. Looking forward to your five-star praise! I sincerely wish you a smooth work, a happy life, and everything you see is beautiful.
Matthew.🍃
Boutique Queen Room
Stayed in Jan 2024
Couples
3 review
4.7/5
Amazing
Posted on Feb 14, 2024
I booked this hotel when I came to Jiangmen to visit relatives during the New Year. The room design is beautiful, and the overall hygiene is clean and tidy. The customer service also paid attention to my needs and arranged it to the floor and location I wanted. The lighting system in the room is quite smart, and the price is not high during the Spring Festival holiday and can even be considered very affordable , overall the price/performance ratio is very high, except that the location is some distance from the city center, it is impeccable! Next time you go to Jiangmen, you will definitely consider this hotel first!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest who stays with the highest quality service attitude. Thank you for your recognition of our work. Your simple praise is a great encouragement to us. We will definitely We will continue to work hard to continuously improve our services and bring better quality and services to our customers. welcome next time! I sincerely wish you success in your work and look forward to your next five little stars. May you have a happy life and be happy wherever you look!
Tuxingrenwangzi
Twin Room
Stayed in Jan 2024
Family
30 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The room is spacious, the facilities are well designed, the shower is big, and there are plenty of parking spaces. However, there are no living facilities around, but it is also very convenient to call a taxi to the city center, Xuding Street.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest with the best service attitude. Thank you for your recognition of our work. Your simple praise is a great encouragement to us. We will continue to work hard to continuously improve our services and bring better quality and service to our customers. Looking forward to your visit again! I sincerely wish you a smooth work, a happy life, and everything you see is beautiful!
Guest User
Twin Room
Stayed in Jun 2024
Business travelers
1 review
2.7/5
Posted on Jul 29, 2024
I was very dissatisfied. I arranged for the lowest room on the 7th floor. I found out that the 4th floor was a KTV. I immediately reported it to the front desk staff and asked to move to a higher floor. In the end, I was only moved to the 8th floor. They also made it clear that it would not be noisy. As a result, the KTV downstairs began to make disco and disco sounds around 10 o'clock in the evening, and the sound became louder and louder. I also heard the sound of others singing. I started calling at 11 o'clock and continued until after 1 o'clock. The sound became louder and louder. The front desk just said they were looking for the source of the noise, but the sound didn't quiet down until 2 o'clock, making it impossible to sleep at all. Moreover, when I checked in, I found a lot of peanut film fragments on the bed, pillows, and window sills. They were not cleaned properly. After reporting it to the front desk, I asked the cleaning staff to change the sheets.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to leave a review. We apologize for the bad feeling you have had! We attach great importance to your feedback. As for the issues you mentioned, the hotel will further optimize it. Improve service quality! When you arrive at the hotel, there are only rooms available on the 7th and 8th floors, so you can only change from the 7th to the 8th floor. Thank you very much for your valuable opinions, which have enabled us to continuously improve the quality and level of our services. We look forward to your visit again! Finally, we would like to express our deepest apologies to you again. I wish you: smooth work and happy life!
Response from Property: Thank you very much for your recognition and support of Xiaokai! The principle that Xiaokai has always adhered to is to serve every guest with the best service attitude. Thank you for your recognition of our work. Your simple praise is a great encouragement to us. We will continue to work hard to continuously improve our services and bring better quality and service to our customers. Looking forward to your visit again! I sincerely wish you a smooth work, a happy life, and everything you see is beautiful!
Beidou1212
Queen Room
Stayed in Nov 2023
Solo travelers
31 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The room is really big. The bathroom must be 1/3 the size of the room and has a big bathtub.
The location is very quiet at night, not noisy, and the buffet in the morning is also very rich.
Original TextTranslated by Google
Response from Property: Thank you very much to our distinguished guest for sharing your stay experience with us and for your recognition of our hotel and brand! Thank you for your praise of our services. We are very excited. We will insist on focusing on user experience! ! ! And our hotel has always advocated the business philosophy of "living in the moment and enjoying the moment" to provide guests with a "deep sleep and healthy" stay experience! Once again, we would like to express our deep gratitude to our distinguished guests and sincerely invite them to stay and experience it again! I wish you a pleasant journey!