Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.0
Service8.2
Cleanliness8.4
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All reviews(49)
Positive reviews(47)
Reviews with photos/video(3)
Negative reviews(2)
Wong
Double Room
Stayed in Apr 2025
Business traveler
17 review
8.5/10
Very Good
Posted on May 16, 2025
This hotel has great location, decent size clean room, but very few amenities in the room and the hotel. There is no fridge, no safe, no gym and no laundry room. So if you are looking for something simple, this hotel is good when the price is right.
Martyn
Double Room
Stayed in Nov 2023
Couple
28 review
9.5/10
Amazing
Posted on Jan 2, 2024
Most staff awesome, one or two didn’t know what they were doing on the check in counter. What an amazing view and a good breakfast! Thanks
Guest User
Double Room
Stayed in Aug 2022
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 25, 2022
The accommodation is very good, the transportation is very convenient, then I can sleep freely in this room, then the sound is also relatively low, very good experience, next time I will come back.
Anonymous User
Twin Room
Stayed in Dec 2022
Traveling with friends
2 review
10/10
Outstanding
Posted on Feb 4, 2023
Nice, clean little hotel. Perfect location friendly staff, pleasure to stay A+++
Ciciliya
Twin Room
Stayed in Dec 2024
Family
10 review
10/10
Outstanding
Posted on Apr 16, 2025
Very convenient transportation
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Guest User
Twin Room
Stayed in Aug 2023
Couple
9 review
4.5/10
Posted on Oct 8, 2023
There is no electric iron, and there is a smell in the room. You can't open the window to let out the smell. You can only take charge after 3 o'clock. Except for the location near Big Ben, everything else is normal.
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Anonymous User
Twin Room
Stayed in Jun 2023
Traveling with friends
48 review
6.0/10
Posted on Jul 20, 2023
The toilet smells a bit stuffy, but the bed has one big and one small
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Guest User
Accessible Single
Stayed in Dec 2023
Traveling with friends
13 review
10/10
Outstanding
Posted on Feb 18, 2024
The room is in a great location
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Guest User
Twin Room
Stayed in May 2025
Traveling with friends
1 review
7.5/10
Posted on Jun 10, 2025
Prima hotel. Top locatie, maar 5 min lopen naar Waterloo underground.
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15Annie
Stayed in Mar 2025
Couple
10/10
Outstanding
Posted on Apr 15, 2025
We stay at premier inns all over the country. They are all excellent value for money and this was no exception. However we particularly wanted to stay at this one as my husband was born here at the Lying In Hospital in 1948. We stayed in a room on the 10th floor with a view of the London Eye. Very quiet. We did wonder if we were the only guests! On leaving a staff member showed how to see the original part which was absolutely fascinating. There was a history of the hospital and framed photographs. The beautiful original tiles were still there. I would recommend the new Weatherspoons at Waterloo station for a lovely breakfast.
Kerri P
Stayed in Mar 2025
Other
10/10
Outstanding
Posted on Apr 13, 2025
Room - Amazing view from room, very clean, comfy beds, quiet. Location - great location a few minutes walk from London eye. Very central. Food - we stayed for breakfast only. Was very nice, hot and always stocked up. Staff - friendly and helpful and go out of their way for you. Helped with directions and decorated our room for my goddaughters 13th birthday. Also kept our luggage for us on arrival and departure. Highly recommend
Guest User
Stayed in May 2025
Family
10/10
Outstanding
Posted on Jun 26, 2025
This hotel is excellent all round. Great location right beside waterloo tube. The view from our room was amazing. Staff in all areas were super friendly and helpful. Breakfast every morning was lovely & plentiful
Guest User
Stayed in May 2025
Family
8.0/10
Very Good
Posted on Jun 24, 2025
We love Premier Inn so it is our choice wherever we go. Easy process of booking and check ins. Great breakfast. Staff👍👍
Guest User
Stayed in May 2025
Other
10/10
Outstanding
Posted on Jun 21, 2025
Excellent location for visitors who wish to stay at a central location. Stayed there in 2 occasions, so far, visiting family members. Recommended for guests who consider central location as their prime concern. Not good if you have a car, need parking, etc. Rooms are spacious and clean. Lobby is quite small and service is sometimes slow. If you get a room above the 7th floor facing the river, you will definitely have a room with a View (see photos). Ask for it!
Guest User
Stayed in May 2025
Family
10/10
Outstanding
Posted on Jun 16, 2025
Great location and fabulous staff. I highly recommend the breakfast add on - a very good value. The rooms were clean and well maintained. The aircon worked well. The Wi-Fi was ok but did not have a strong signal. The only drawback is the height of the tubs (very high) and lack of hand held shower wand. Note that there are no small refrigerators in the room. The hotel is an excellent value and we will stay there again.