Fairyland Shangpin Hotel (Kunming Old Street Nanping Pedestrian Street) Reviews

Response from Property: 尊敬的客人，非常感謝您選擇我們酒店並分享您的入住體驗。很高興得知我們酒店的位置能讓您滿意，對於酒店建築外觀有些陳舊這一點，我們深感歉意。我們也清楚酒店在硬件設施方面存在一些不足，正在積極推進更多房間的翻新工作，以提升整體的住宿品質。同時，很開心我們距離最近的地鐵站（五一路站）步行衹需 2分鐘（從 E 出口）這個優勢能為您的出行帶來便利。適合短暫停留，這對我們來説是一種認可。我們會不斷努力改進，期待您下次再來時能看到我們的進步，為您提供更優質的服務和更舒適的環境。

Response from Property: Here are some Chinese reply lines for your reference: 1. Thank you and improve "Thank you very much for your detailed review! We are glad that you are satisfied with our room upgrade and the help of our staff, and we are also glad that you like the location of the hotel. Regarding the problem of the self-service washing machine, we are deeply sorry for the inconvenience. We will check and repair the equipment immediately to ensure that it can be used normally next time you check in. Thank you for your understanding and look forward to having a better experience next time you stay!" 2. Enthusiastic response "Thank you for sharing! We are very happy to see your recognition of the room upgrade and staff service. The convenient location of the hotel is also one of our major Advantages. We are sorry to trouble you with the problem of the self-service washing machine. We will deal with it as soon as possible and strive to provide you with smoother service next time. We look forward to your visit again, and we will work hard to make you more satisfied! ” 3. Caring and caring type “Dear guest, thank you for your review! We are very happy that you are satisfied with the room upgrade and the help of the staff, and we are also happy that you find the location of the hotel very convenient. We are very sorry for the problem of the self-service washing machine, and you have to wait when you are tired. We will check and repair the equipment immediately and strive to make it easier for you to use it next time. We look forward to your next stay, and we will serve you more attentively! ”

Response from Property: Dear guest: Hello! Thank you very much for your good review! We are glad that you are satisfied with our front desk service. Our front desk staff is always committed to providing you with warm and thoughtful service, making you feel the warmth of home. In addition, the location information you mentioned is very accurate. Our hotel is very close to the old town of Kunming, within walking distance, and close to the subway station, with very convenient transportation. Although the vehicle cannot drive directly to the hotel entrance, the short 3-minute walk will not cause you too much inconvenience, but will allow you to better feel the surrounding atmosphere. I hope you have a pleasant trip in Kunming and look forward to your continued choice of our hotel next time you come. I wish you all the best!

Response from Property: Dear guest: Thank you very much for taking the time to share your stay experience! We are very honored to feel your satisfaction with the room layout and your recognition of our service! Your satisfaction is the greatest encouragement to us. In addition, I would like to tell you that there is a popular check-in spot behind our hotel - Duiyue Building, which is very suitable for taking photos. At the same time, the hotel is very close to the Chinese Medicine Hospital, and it takes about 15 minutes to walk to Cuihu Park. If you have more time next time you come to Kunming, you can go to Cuihu Park for a walk. The scenery there is beautiful. I hope you will have a pleasant day trip this time. I look forward to welcoming you again in the future. I wish you a safe journey!

Response from Property: Hello! Thank you very much for your positive comments about our hotel! We are glad that you are satisfied with our services and facilities. Our staff is always committed to providing you with friendly and professional service, and the 24-hour front desk service is indeed a great convenience for guests with night flights. We are also glad that you find our facilities clean and cost-effective, and even enjoy a free room upgrade. I hope you will choose us again in your future travels and wish you a happy life!

Response from Property: Hello! Thank you very much for your high evaluation! The location of our hotel is indeed very convenient. The surrounding food, shopping places and old streets are very close and can be reached on foot. It is very suitable for guests who like to explore. At the same time, our front desk team has been working hard to provide you with warm and thoughtful service. I hope you have a good time every day during your stay! Looking forward to seeing you again!

Response from Property: 感謝您對我們的稱讚呀！能讓您感受到乾淨的環境和友好的服務，是我們一直努力的方向呢。期待您再次到來！

Response from Property: 感謝您的用心評價呀！很開心我們酒店能讓您覺得物有所值。雖然一開始您覺得位置有點小挑戰，但還好後續您覺得還不錯，沒有造成太大困擾。我們的工作人員能給您帶來友好熱情的服務體驗，這也是我們一直努力的方向呢。而且周邊景點近，方便您出行遊玩，這也讓我們倍感欣慰。很遺憾您這次停留時間較短，沒能好好探索周邊。希望下次您能有更多時間，深度感受這裏的美好，我們隨時歡迎您再來！

Response from Property: Dear guests, hello! Thank you very much for your feedback on our hotel. We are very sorry for the unpleasant stay you had and we apologize that the room we initially assigned did not meet your expectations. We are glad that you are satisfied with the room you have moved to. We will further strengthen the cleaning management and quality control of the guest rooms to ensure that every guest can enjoy a comfortable and clean accommodation environment. If you have any other needs or suggestions during your stay, please feel free to let us know and we will do our best to help you. Thank you again for your understanding and support, and we look forward to seeing you again!

Response from Property: Hello! Thank you for your detailed feedback! We are glad that you find the location of Yunshang Hotel very convenient and the room is very clean. We understand the corridor noise problem you mentioned, thank you for your understanding and have taken corresponding measures to solve it. We will also continue to optimize the sound insulation to make your stay more comfortable. If you come again next time or have any questions that need help, please feel free to contact us! Looking forward to seeing you again!

Response from Property: 很開心能陪伴您度過這美好的三個夜晚呀！您的認可就是對我們最大的褒獎。希望這段時光能成為您記憶裏的一抹亮色，也期待您下次再來，開啟新的美好旅程~

Response from Property: 尊敬的客人，您好！非常感謝您對我們酒店的評價！我們很高興您對房間的裝修風格和大堂的裝飾表示認可。您提到的免費升級和早到入住，都是我們希望為您提供的貼心服務。雖然酒店外的施工可能會對您造成一定的影響，但我們會盡力確保您的住宿體驗舒適。感謝您對我們優越的地理位置的肯定，我們期待您的再次光臨！

Response from Property: Hello! Thank you very much for your detailed review of our hotel. We are glad that you are satisfied with the hotel's location, facilities and breakfast, especially the convenience of air conditioning in cool weather, and the rich local breakfast, which are all part of our efforts to create a comfortable experience for you. We are deeply sorry for the inconvenience caused by the bathroom maintenance and cleaning work you mentioned. We will communicate with the relevant departments immediately and try to adjust the working hours to avoid affecting the guests' rest. Your suggestions are very important to us, and we will continue to improve to ensure that we provide guests with a better accommodation environment. Finally, thank you for your recognition of the small gift we gave you, and I hope it will add a good memory to your journey. I look forward to having a more perfect experience when you stay next time!

Response from Property: Hello! Thank you for your evaluation of the location of our hotel. We are glad that you feel that it is close to Kunming Old Street, with many delicious foods around, and it is convenient for travel and dining. However, we also understand that the taxi you mentioned is not very convenient for direct access, and you need to drag your luggage for a distance, which has caused you inconvenience. We are deeply sorry for this. We will record your feedback and see if there are any improvement measures we can take, such as providing luggage carts or more detailed transportation instructions, to minimize your inconvenience. Thank you again for choosing to stay in our hotel. We hope we can serve you next time you come to Kunming!