Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch) Reviews
Jinglai Hotel Light Luxury (Shanghai Bund Joy City Branch)
No.66 Lane 9, Qufu Road, Jing'an District, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
8.4/10
3766 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.2
Service8.6
Cleanliness8.4
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All reviews(3766)
Positive reviews(3402)
Reviews with photos/video(622)
Easy to get around(512)
Friendly front desk staff(270)
Close to metro(261)
Delicious breakfast(168)
Convenient for shopping(135)
Average sound insulation(125)
Perfect for business trips(77)
Well designed(62)
Negative reviews(364)
Guest User
Double Room
Stayed in May 2025
Solo traveler
2 review
5.5/10
Posted on Jun 15, 2025
Room was dirty with spiderwebs and water stains. The ground was uneven and very dirty. Shower layout was very awkward. The room did not have a window to natural light. Room and shower was dark. Poor insulation and could hear neighboring rooms and conversations from the hallway. Location was OK for tourist areas. I would not stay at this hotel branch in the future.
Response from Property: Hello! We are really sorry to bring you a bad experience. We will make improvements and strive to provide a comfortable accommodation environment for every guest. We look forward to your next visit and wish you a happy life.
Mr. Power
Double Room
Stayed in May 2025
Business traveler
2 review
6.0/10
Posted on Jun 12, 2025
The smell in the hotel is very bad
I vomited from the smell.
The door of the room is not working properly to close it. You have to push it hard.
They have to take care of cleaning.
I paid 151 SAR for one night, but actually, the price should be 60 SAR.
Response from Property: Hello! We are really sorry to bring you a bad experience. We will make improvements and strive to provide a comfortable accommodation environment for every guest. We look forward to your next visit and wish you a happy life.
Guest User
Guestroom (2 Beds)
Stayed in Apr 2025
Family
2 review
9.0/10
Great
Posted on May 21, 2025
The hotel is in a very convenient position and the staff are very friendly and helpful. The room is a bit small but clean. The room smells when we checked in but the smell disappeared after opening the window to let the fresh air come in. The toilet and bathroom are exactly next to each other and it smells a bit moody. I lost one of the room access card and the staff said that’s ok. They also provided lots of bottled drinking water every day. Generally speaking, it’s a good experience.
Response from Property: Hello, when I saw the good comments, I was moved! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit and wish you good health and a happy life. Thank you.
Anonymous User
Double Room
Stayed in Apr 2025
Family
8 review
6.5/10
Posted on May 27, 2025
Overall staffs were helpful & friendly. The main concern is location is not very strategic, walking distance to nearest train & mall is about 15 minutes. foods were limited choice.
Response from Property: Hello, when I saw the good comments, I was moved! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit and wish you good health and a happy life. Thank you.
ms.carat
Handpicked Double Bed Room
Stayed in Apr 2025
Couple
4 review
7.0/10
Posted on Jul 2, 2025
Is good to stay but not wow,you just pay what you get. Location is great ,only 5 min bicycle to The Pedestrian street
Response from Property: Hello! We are truly sorry for giving you such a bad experience. We will make every effort to improve and strive to provide every guest with a comfortable accommodation environment. We look forward to your next visit and wish you a happy life.
Guest User
Double Room
Stayed in Jul 2025
Solo traveler
4 review
9.0/10
Great
Posted on Aug 7, 2025
Great value for money, hotel looks good.
Response from Property: 美中不足,心中有期盼,我們一直致力於為您提供優質的服務,感謝您的反饋,我們將不斷改善、提高,未完待續的美好!
Guest User
Superior Queen Room
Stayed in Feb 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Apr 5, 2025
Reasonable price. Great location for whom not like crowded area. It’s near Metro station and shopping mall. Room facility and size is good enough for traveller.
Response from Property: Hotel reply:
Hello, when I saw the good review, I was touched! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit. I wish you good health and a happy life. Thank you
Enkhtur
Double Room
Stayed in Jun 2025
Solo traveler
2 review
7.0/10
Posted on Jul 25, 2025
Good location, cheap price
Response from Property: 您好,當我看到好評的那一瞬間,我感動了!因為您的肯定就是對我們最大的支持和鼓勵,您的滿意對我們來説就是一盞明燈,時刻指引我們向更高的標準前行,為了達到您的更高要求,我們時刻不斷改正,完善自己,期待您的下次光臨,祝您身體健康,生活愉快,謝謝
Guest User
Superior Queen Room
Stayed in Feb 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on Mar 12, 2025
Near to metro station about 5 minutes walk. Nice room interior. Recommended for any travellers who want to stay in Shanghai City.
Response from Property: Hello, when I saw the good comments, I was moved! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit and wish you good health and a happy life. Thank you.
Nutchanon
Superior Queen Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 16, 2025
the price and location are very good! Near the bund and City Joy Mall
Response from Property: 您好,當我看到好評的那一瞬間,我感動了!因為您的肯定就是對我們最大的支持和鼓勵,您的滿意對我們來説就是一盞明燈,時刻指引我們向更高的標準前行,為了達到您的更高要求,我們時刻不斷改正,完善自己,期待您的下次光臨,祝您身體健康,生活愉快,謝謝
Guest User
Double Room
Stayed in Dec 2024
Solo traveler
10 review
8.5/10
Very Good
Posted on Feb 5, 2025
The room had a weird smell, though it seemed clean.
For a person alone the room was good, for a couple maybe is too small and with little privacy for the bathroom. Is very near the shopping mall and the metro. Location was very good.
6/10
Response from Property: Hotel reply: Hello, when I saw the good review, I was touched! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit. I wish you good health and a happy life. Thank you.
Guest User
Guestroom (2 Beds)
Stayed in Jul 2025
Family
1 review
4.0/10
Posted on Aug 17, 2025
Good price but no attention to cleanliness. I found bugs in the room! I do not recommend it.
Response from Property: 尊敬的客官您好:小景已經收到了您的反饋,非常抱歉沒能給您帶來一次良好的入住體驗,對您反饋的問題本酒店高層高度重視,已開展二次查房避免問題。懇請客官給予小景一次機會,若有任何問題可聯繫小景,小景會盡全力解決。本酒店位於靜安大悦城、南京路步行街、外灘、萬象城商業區中心繁華地段,臨近蘇州河及四行倉庫,上海復古藝術薰陶外立面網紅打卡點。小景會根據您給出的建議來變得更好,推動我們的成長,最後祝您身體健康,工作順利,生活愉快~~
Guest User
Double Room
Stayed in May 2025
Couple
1 review
5.0/10
Posted on Jul 4, 2025
The pictures looked nothing like the actual hotel - it was not modern, the rooms were dirty with hair all over the place, the lobby looked like a storing room and the breakfast was a disaster.
Too expensive! Just the location was ok. I don’t recommend.
Response from Property: Hello! We are truly sorry for giving you such a bad experience. We will make every effort to improve and strive to provide every guest with a comfortable accommodation environment. We look forward to your next visit and wish you a happy life.
LTTHM
Superior 2-bed Room
Stayed in Nov 2024
Traveling with friends
4 review
6.0/10
Posted on Jan 19, 2025
It's a simple designed and small room for 2 pax. Little room space when packing luggage. And TV is totally not working at all. Although did not on in room AC (as will be warm air for the winter season) per advised during check in, even with opened window the room is overly warmed for even walking from toilet to bed. Think room size would be more ideal for business traveller. Still location is convenient to intended sightseeing places e.g. 外滩
Response from Property: Hotel reply: Hello, when I saw the good review, I was touched! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit. I wish you good health and a happy life. Thank you.
Natsat
Double Room
Stayed in Feb 2025
Solo traveler
6 review
9.0/10
Great
Posted on Mar 27, 2025
Great location. This is my second time here.
Response from Property: Hello, when I saw the good reviews, I was touched! Because your affirmation is the greatest support and encouragement to us, your satisfaction is a beacon for us, always guiding us to move forward to higher standards. In order to meet your higher requirements, we are constantly correcting and improving ourselves. We look forward to your next visit and wish you good health and a happy life. Thank you.