Hampton by Hilton Guangzhou Tianhe Smart City Reviews

Clean and nice services , Thanks to kind hospitality of Chris, Jiymy and Kylec!

Nice and clean environment had a nice stay. The pictures are before checkout😅

It's a wonderful hotel but pretty far from all the tourist attractions. It's surely peaceful due to its location. The breakfast was simple and good, it wasn't very crowded at the buffet. There's a guest laundry with free access. The room is very spacious and clean with all the necessary amenities. The front desk staff are friendly and helpful. Amber is really sweet and gave us a smooth check in. Jimmy helped us with our bags right till our room, he always smiled and greeted us. Chris helped me book the tickets and was always up for helping in any possible way. He also sent me a welcome fruit plate :) They aren't the best at English but we communicated using wechat and translator apps. I appreciate all their help and efforts!

All the staff were very helpful and accommodating. It might be better if more staff knew English.

This well-located hotel is an excellent option for tourists and business travelers alike, offering the reliable quality of the Hilton brand. I highly recommend it.

Chris was very helpful, he also helped me to explore the city from booking cabs and everything Good Experience in Hampton

Clean and good customer service. Location is a little bit far from the city central

in one night I changed room for 2 times and the next day I changed the room for the third time ,but the response from the reception was really slowly, hopefully next time there will be no issue

The location is quite remote and there was heavy traffic jam in the morning and evening.

Hotel is good and clean.Thanks for Amber and Cindy for help us.

Very good hotel but little far for restaurants seet

Here’s another option for a positive hotel rating focusing on the helpful staff: --- **Rating: ★★★★★ (5/5)** My stay at Hampton by Hilton was absolutely delightful! The staff truly made a difference, showcasing exceptional hospitality throughout my visit. From the moment I arrived, they greeted me with warm smiles and were eager to assist with anything I needed. Whether it was providing directions, recommending local dining options, or accommodating special requests, their willingness to help was remarkable. The hotel itself offered comfortable accommodations and great amenities, but it was the attentive and friendly staff that really elevated my experience. I left feeling valued and appreciated as a guest. I wholeheartedly recommend it to anyone seeking a welcoming environment and top-notch service. Thank you for making my stay so memorable!

Good room, good staff, good breakfast, fair price .

Nothing really stands out but overall not bad. Room size is slightly smaller than some others within the same brand thou.