InterContinental Shanghai Ruijin

非常好，一週一住，帶家人去瑞金檢查很方便，早上起床後到花園轉轉，空氣特好，早餐選擇也很多，所有人的服務特別好，繼續光顧！

上海好的酒店選擇還是寬裕的。疫情前常帶小朋友和父母一起入住這間酒店，喜歡他的低調沉穩和修剪的恰到好處的園子。此次出行在嘉佩樂和瑞金洲際之間糾結，最終還是選擇了瑞金，大概因為瑞金房間的小露台清晨傾瀉而下的燦爛陽光吧，又或是這裡有媽媽坐在迴廊上喝下午茶的背影。本在擔心裝修傢俱的陳舊帶來的可能性的失眠，事實上體驗感甚至超過了之前。 貴賓樓是個不錯的選擇，人少，服務到位。可以安靜的看書小憩，客廳有一個大的salon可以下午茶和接待訪客，健身房簡單整潔，和在家健身一樣，少人打擾。最愛早起在露台上放空，站樁，然後一杯美式，迎接新的一天。 最後説一句，餐點的品控做的很好，一口火腿秒回歐洲。Good choice.

服務：非常滿意的，這是我住過的IHG裏最棒，Yuki服務非常熱情，一種回家的感覺。

環境，早餐都很棒

酒店非常豪華，房間非常乾淨，房間很大，酒店的工作人員也非常友好，家一樣，整體上非常棒、非常好的一次旅遊，希望下次還與朋友一起來入住，並且會介紹別人一一起來。

房間3號樓稍微小點，私密好，刷卡進樓

房間非常乾淨 環境也非常好

還是相當不錯的。入住時等待時間比較長，服務員一直在回答一個絮叨客人的問題。我雖然有些不滿，但如果和那個客人易地而處，也可以理解。環境不錯，鬧中取靜。

In addition to being dissatisfied with a male front desk staff member in the main building when checking in - the room is facing the road and the school. When asked if it is noisy, he said it is not noisy. As a result, the noise from the physical education class and the motorcycle gave me a headache during my nap. When I asked if there was a south-facing room, he said it was circular and did not distinguish between directions. As a result, the glass window of the room was cold and the smell was moldy and heavy. When I asked if the VIP building afternoon tea could be booked, he said that if the guest room did not have executive privileges, he could not enter the VIP building or book afternoon tea. Later, I reported the problem of the noise in the room, and another front desk staff member changed the room considerately, and the VIP building afternoon tea could also be used for a fee. Only then did we feel much more comfortable during our four-day and three-night trip to Ruijin. I stayed here several times when it just opened ten years ago and when the epidemic just ended in 2022. At that time, I also had an InterContinental Ambassador card. This time, I felt that except for the obvious decline in the service level of the front desk check-in, other staff such as the concierge, room cleaning, and swimming and fitness department were very good. They took the initiative to greet the guests when they saw them. In particular, the room cleaning staff was very considerate and serious. Mr. Martin, the front desk staff of the VIP building, took the initiative to help carry the luggage to the car. They were all very good and felt the quality of the hotel. Next time I return to China, I will choose to stay in Ruijin. After all, it is an old five-star garden and historical building hotel in the most prime location in Shanghai. I have always liked InterContinental Ruijin very much.