Crowne Plaza Shanghai Xiayang Lake

房間寬暢明亮！早餐品種多樣！樓層保結極時！賓館服務不錯！

別具一格的風格，挺好的。在酒店用了自助牛肉晚餐，酒店温馨的送了生日蛋糕。吃完飯去周邊的夏陽湖邊散步。晚上的湖邊步道、燈光都不錯。這個週末值得！

之前單位團建住過，這次娃正好有比賽，又來住了。設施的確老了，但環境還是不錯，就是早上六點多的早飯東西少了點

前台服務，張先生，服務不錯

謝謝maggie的安排，房間很好。

First of all, overall, the stay was very pleasant. I didn't want to give full stars to the service. Although there were episodes, I was satisfied with the solution! After all, I have brought my children to stay here many times. From the first Frozen theme to the crazy zoo, Peppa Pig, etc. It is because of the good experience and the small outdoor zoo that I choose to stay in Xiayang Lake many times. Talking about the space theme of this stay, the room layout is very detailed, with chandeliers, space capsule beds, and various space dolls. The children are very happy. The breakfast is also very rich, especially the soup noodles, the noodles are chewy, and the toppings are also delicious! However, it needs to be pointed out this time that the attitude of some service staff needs to be improved, and the level is uneven. A male manager on the day of check-in was very generous and directly gave breakfast service. A small gift was also given. It can be regarded as a kind of feedback to old guests, which feels great! But the middle-aged lobby waitress with short hair on the second day was very indifferent. It is necessary to make an umbrella like a limited edition, even if you give a discount to buy it, it seems to take advantage of your home. However, the subsequent staff also gave a satisfactory solution. This is a completely different level of work savvy. The biggest detail of a hotel's success or failure is service. If you don't even understand this basic principle, what kind of hotel service is there?