HUALUXE Shanghai Twelve At Hengshan by IHG
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1 room, 2 adults, 0 children
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HUALUXE Shanghai Twelve At Hengshan by IHG
No.12 Hengshan Road, Xuhui District, Shanghai, 200031, China
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Last booked 1 hr ago
Highlights
Delicious breakfast
Free parking
Cozy rooms
Lots to doAmenities
Indoor swimming poolFree
Sauna
Spa
Massage room
Gym
Public parkingFree
Priority airport pick-up
Car rentals
All amenities
Property Description
HUALUXE Shanghai Twelve At Hengshan is located on Hengshan Road in the heart of Shanghai's historic French Concession, home to numerous top-notch restaurants, cafes, bars, boutique shops and galleries.
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8.9/10
Nice hotel in a nice area.
All 2,296 reviews
Surroundings
Metro: Hengshan Road
(110m)
Metro: Shanghai Library
(830m)
Airport: Shanghai Hongqiao International Airport
(11.3 km)
Airport: Shanghai Pudong International Airport
(42.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
2 Queen Beds Premium
2 Double bed
54-58m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
6
Premium Room
1 King bed or 2 Double bed
48-61m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
1 King Bed Standard
1 King bed
40-46m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
5
Superior Room - Courtyard-View (Double Bed)
1 King bed
39-43m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Handicapped-friendly Double Room
1 King bed
47m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
5
1 King Bed 1 Bedroom Suite
1 King bed
172m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
7
Courtyard Deluxe Double Room
1 King bed
48-57m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
13
1 King Bed Deluxe STE with Round Daybed
1 King bed
73-89m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
1 King Bed Junior Suite
1 King bed
74m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
President Suite
2 King bed
336m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
5
Deluxe Queen Room
1 King bed
55-61m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
2 Queen Beds Premium Courtyard View
2 Double bed
55m² | Floor: 3,5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Superior Room
1 King bed
40-46m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
Hide Room Types
Guest Reviews
8.9/10
2,296 reviews
- Cleanliness8.9
- Amenities8.7
- Location9.1
- Service8.9
Average for similar properties in Shanghai
Review summary
Powered by AI
Room Size: Many guests appreciated the spacious and well-designed rooms, with large windows offering scenic views. The bathroom facilities, such as double basins and automatic toilets, received positive mentions.(based on 717 reviews)
Guest User
August 30, 2025
The hotel is surprisingly quiet, offering a tranquil escape despite its central, lively location. There are plenty of Western restaurants, bars, and coffee shops nearby, and with a subway station right next door, getting around is incredibly convenient.
Original TextTranslation provided by Google
Anonymous User
August 29, 2025
The room was spacious but felt a little dated, and the towels weren't very soft. However, the breakfast spread was fantastic, and the service was exceptionally friendly. They even surprised us with a birthday cake upon check-in! Thank you!
Original TextTranslation provided by Google
FLOWERhua
August 25, 2025
The hotel's biggest selling point is its location; it's right outside Exit 3 of Hengshan Road Station on Metro Line 1. However, the hotel is quite dated and not well-maintained.
I was initially assigned a room on the second floor. Upon entering, there was a strong musty odor, and I noticed mold around the faucet. I called the front desk, and they said they'd address the smell, but all they did was spray air freshener. The combination of mildew and air freshener was truly awful, so I requested a room change. I was moved to the third floor, but that room also had a musty smell. They then offered to bring an air purifier. Fine, I suppose I'll just have to tolerate it for the night.
Original TextTranslation provided by Google
Anonymous User
August 19, 2025
The room and service were both good. However, the TV was a bit outdated, and we couldn't cast content to it in the evening. It was also a minor inconvenience to have to go outside to pick up food delivery. I completely forgot to try the shoulder and neck treatment, but I'll definitely give it a go next time. Overall, a positive experience.
Original TextTranslation provided by Google
Guest User
August 15, 2025
I'd say this is the best value hotel in Shanghai. The pool is fantastic, and the gym is perfectly adequate. The location is absolutely superb; Hengshan Road, with its stunning plane trees in autumn, is particularly beautiful. Shopping and dining are all within walking distance.
Original TextTranslation provided by Google
Guest User
August 10, 2025
Traveled with friends. The location is excellent, super close to Hengshan Road Metro Station Exit 3, just around the corner. The ambiance is really good, and the service is excellent too. Would definitely stay here again if I have the chance. The only minor downside is that the TV is a bit old, with only a few channels and no screen mirroring functionality.
Original TextTranslation provided by Google
PoYen
July 17, 2025
I had a wonderful three-day stay! The breathtaking views and spacious hotel room made my experience great, although some of the equipment was a little outdated. However, the hotel is conveniently located near famous attractions and offers excellent transportation options. I highly recommend it!
Anonymous User
March 27, 2025
Like the location, great size . taxi drivers don't seem to know the entrance to hotel (need better signage?)
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Sauna
Spa
Massage room
Gym
Public parking
Free
Priority airport pick-up
Additional charge
Car rentals
5 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Secretarial services
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Bicycle rental
Indoor swimming pool
Spa
Gym
5 Restaurants
Conference room
Multi-function room
5 Restaurants
宴会厅
No additional info available
鲜艳·西餐厅
Cuisine: Japanese
Business hours: [Mon - Sun] 06:30-22:00
彩丰楼中餐厅
Cuisine: Cantonese, Chinese
举茗邑
Business hours: [Mon - Sun] 10:00-24:00
鲜艳西餐厅(衡山路十二号华邑店)
Business hours: [Mon - Sun] 06:30-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Towels
No restrictions
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Transportation
Car rentals
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Taxi booking service
Bicycle rental
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Lobby bar
Room service
Health & wellness
Spa
Hair and beauty salon
Gym
Massage room
Sauna
Foot bath
Public areas
Gift shop
Shopping mall
PA and sound system
Non-smoking floor
No smoking in public areas
Elevator
Cleaning services
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for children
Children's slippers
Children's toothbrushes
Business services
Postal service
Multi-function room
Secretarial services
Fax/copying service
Multimedia display system
Wedding service
Conference room
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:CNY 208.00 (approx. SGD 37.66) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,000.00 (approx. SGD 181.03) per night.
Deposit Payment MethodsThis property accepts debit cards, credit cards, cash and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2020
- Number of Rooms: 169
Phone:+86-21-33383888
HUALUXE Shanghai Twelve At Hengshan is located on Hengshan Road in the heart of Shanghai's historic French Concession, home to numerous top-notch restaurants, cafes, bars, boutique shops and galleries.
Guests can sample authentic Cantonese cuisine at the on-site Chinese restaurant Twelve Hengshan, enjoy favorite dishes from around the world at Tops & Terrace or pick up on-the-go drinks and freshly baked goods from The Corner. The Lobby Lounge offers a comfortable space for drinks, light snacks and afternoon tea.
With 1,300 sqm (14,000 sq ft) of meeting space, this five-star Shanghai hotel can host business functions, social events and weddings. The Grand Ballroom is divisible into three distinct sections and is flanked by VIP reception rooms, while each of the seven meeting rooms is equipped with state-of-the-art technical facilities. For recreation, guests can work out in the fully equipped fitness center, take a dip in the heated indoor pool and Jacuzzis or get pampered at the SEN Spa.
Guests can sample authentic Cantonese cuisine at the on-site Chinese restaurant Twelve Hengshan, enjoy favorite dishes from around the world at Tops & Terrace or pick up on-the-go drinks and freshly baked goods from The Corner. The Lobby Lounge offers a comfortable space for drinks, light snacks and afternoon tea.
With 1,300 sqm (14,000 sq ft) of meeting space, this five-star Shanghai hotel can host business functions, social events and weddings. The Grand Ballroom is divisible into three distinct sections and is flanked by VIP reception rooms, while each of the seven meeting rooms is equipped with state-of-the-art technical facilities. For recreation, guests can work out in the fully equipped fitness center, take a dip in the heated indoor pool and Jacuzzis or get pampered at the SEN Spa.
Frequently Asked Questions
What is the cancellation policy for HUALUXE Shanghai Twelve At Hengshan by IHG?
The cancellation policy for HUALUXE Shanghai Twelve At Hengshan by IHG varies depending on the type of room and booking conditions.What is the cancellation policy for HUALUXE Shanghai Twelve At Hengshan by IHG?
What are the check-in and check-out times at HUALUXE Shanghai Twelve At Hengshan by IHG?
Standard check-in time at HUALUXE Shanghai Twelve At Hengshan by IHG is 14:00 and check-out time is 12:00.What are the check-in and check-out times at HUALUXE Shanghai Twelve At Hengshan by IHG?
Does HUALUXE Shanghai Twelve At Hengshan by IHG provide breakfast?
Yes, Breakfast is offered at HUALUXE Shanghai Twelve At Hengshan by IHG. Breakfast option(s): Western, Chinese, Asian. Does HUALUXE Shanghai Twelve At Hengshan by IHG provide breakfast?
Can I bring my pet inside the HUALUXE Shanghai Twelve At Hengshan by IHG?
As much as we love pets, unfortunately, we are unable to accommodate them in HUALUXE Shanghai Twelve At Hengshan by IHG.Can I bring my pet inside the HUALUXE Shanghai Twelve At Hengshan by IHG?
Is there a restaurant at HUALUXE Shanghai Twelve At Hengshan by IHG?
Yes, HUALUXE Shanghai Twelve At Hengshan by IHG offers on-site dining. You can enjoy a variety of Japanese, Chinese, Cantonese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at HUALUXE Shanghai Twelve At Hengshan by IHG?
How far is the HUALUXE Shanghai Twelve At Hengshan by IHG from the closest airport?
The closest airport is Shanghai Hongqiao International Airport, and it is about 30 mins from hotel by car (11.3 km).How far is the HUALUXE Shanghai Twelve At Hengshan by IHG from the closest airport?
Is airport shuttle service offered by HUALUXE Shanghai Twelve At Hengshan by IHG ?
Yes, at HUALUXE Shanghai Twelve At Hengshan by IHG, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by HUALUXE Shanghai Twelve At Hengshan by IHG ?
About This Property
| Nearest Airport | Shanghai Hongqiao Airport |
|---|---|
| Distance to Airport | 16.44KM |
| Nearest Train Station | Shanghai South Railway Station |
| Distance to Train Station | 7.2KM |
| Nearest Subway Station | Hengshan Road |
| Distance to Subway Station | 0.11KM |
| Average Price From | SGD292 |
| Hotel Star Rating | 5 |