Orange Hotel (Shanghai Zhongshan Park, East China Normal University) Reviews
Orange Hotel (Shanghai Zhongshan Park, East China Normal University)
No.3 Zhonghuan Building, Lane 3856, Zhongshan North Road, Putuo District, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Very Good
1310 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(1310)
Positive reviews(1273)
Reviews with photos/video(94)
Awesome rooms(319)
Delicious breakfast(132)
Large rooms(109)
Easy to get around(105)
Friendly front desk staff(103)
Classy environment(74)
Perfect for business trips(30)
Close to metro(29)
Negative reviews(37)
Paul August
Queen Room
Stayed in Nov 2024
Solo traveler
3 review
9.0/10
Great
Posted on Dec 21, 2024
The room was clean and the bed was comfortable, but the facility itself was not in the best condition. There was a crack in the bathroom sink for example. I still enjoyed my stay.
Response from Property: Hello, thank you for your review. We are looking forward to customers’ sincere experience feedback every day. We will continue to sum up our experience and keep working hard. We look forward to your next visit.
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo traveler
1 review
9.0/10
Great
Posted on Oct 7, 2024
Front office staff awesome, very helpful and kind. Facilities in the room excellent too. Breakfast did not have as much variety to choose from for international travellers.
Response from Property: Thank you for your stay and high recognition of all aspects of the hotel, our management team has always instilled customer-centric service in our staff, so that guests really feel at home, we will continue to sum up experience, continue to work hard, breakfast will continue to update the menu, look forward to your next visit
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo traveler
46 review
10/10
Outstanding
Posted on Oct 20, 2024
Great for the price. Would book again. Location is a bit far but still accessible
Response from Property: Thank you for your likes and encouragement. Xiaoju is happy to serve every customer and let you feel the charm of orange. The room layout is spacious and the style is simple and generous, which is very suitable for business trips. The hotel provides buffet breakfast, free laundry, robot delivery... We hope that you will be satisfied with your stay.
Nwabs
Superior Twin Room
Stayed in Feb 2024
Traveling with friends
4 review
9.5/10
Amazing
Posted on Apr 3, 2024
Service staff were friendly and helpful. The room was very clean and comfortable. The breakfast was mostly Chinese breakfast, there wasn’t much variety for foreigners.
Response from Property: Dear guests, thank you for choosing Orange Zhongshan Park East China Normal University Hotel and thank you for your high evaluation of our hotel! Clean and sanitary, high-quality service, convenient transportation, everything, do you feel the warmth of "home"? Now we are still running on the road of growth, and hope to get your guidance and supervision! Looking forward to seeing you again as soon as possible!
Heqing
Queen Room
Stayed in Jan 2024
Solo traveler
5 review
7.5/10
Posted on Feb 25, 2024
The hotel lacks toothbrushes, toothpaste, and other amenities in the room. It only provides shampoo, conditioner, and shower gel.
Response from Property: I'm very sorry for not providing you with a wonderful stay experience. We will work hard to do it well. Please give us another chance. Society is progressing, and Xiaoju is not willing to fall behind. We look forward to leaving a good impression on you next time~
Sam_____
Queen Room
Stayed in Jun 2023
Business traveler
12 review
6.5/10
Posted on Aug 26, 2023
Not so close to the railway station. It’s a bit difficult to get to the airport or railway station from the hotel. The amenities are not bad. I think it’s just a pace you stay for the night.
Response from Property: Dear guest, thank you very much for taking the time to give us your review despite your busy schedule. Although there are flaws in the ointment, there is still hope in your heart. Thank you very much for your trust in Xiaoju. I am really sorry for giving you a bad stay experience this time. , it is Xiaoju's dereliction of duty that you are not able to enjoy satisfactory and high-quality service. We attach great importance to every question raised by our guests. We will strengthen training and rectification in a timely manner and strive to become better and better!
Guest User
Queen Room
Stayed in Jun 2023
Business traveler
6 review
9.0/10
Great
Posted on Jul 16, 2023
The toilet without a door. Room clean. Location is good not far from supermarket. That everything is ok but we found some staff is not good attitude (Just 1 staff not everybody)
Response from Property: Dearguest:Hello,thankyouforyourstay.Thehotelhasaroomareaofapproximately35squaremetersandislocatedatGate3,Lane3856,ZhonghuanBuilding,ZhongshanNorthRoad,PutuoDistrict,Shanghai.Thereisasmallrobotdeliveryserviceinthelobby,andyoucanexperienceit!Thereisalsoalaundryroomonthefifthfloor,whichisveryconvenientfordryingandwashing!Lookingforwardtoyournextvisit.
Qiuying
Superior Twin Room
Stayed in Jun 2023
Family
1 review
9.5/10
Amazing
Posted on Aug 4, 2023
Service was great! All hotel staff are very nice and accommodating. Within hotel is manageable for wheelchair accessibility, but the ramp outside would be way too steep to use a wheelchair. Room design was a little strange due to the open window of room into bathroom, but it has an easily lowerable curtain that makes it a non-issue. Breakfast has a wide variety of food from dim sum to freshly cooked noodle soup upon asking and plenty of other things as well, mostly Chinese breakfast options like congee and such, but also bread and jam as well.
Response from Property: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life!
Guest User
Superior Queen Room
Stayed in Nov 2022
Other
1 review
9.0/10
Great
Posted on Dec 30, 2022
The breakfast and service was good, room was spacious with nice shower and bed.
On the downside the interior design on the pictures was from a different branch or somehow not as nice as on the pictures and a bit basic. Window wasn’t cleaned in a long time.
Response from Property: 感謝您的點評!酒店提倡“用心服務”,酒店現在有提供機器人,您如果有點外賣都可以房間撥打“9”到前台,我們機器人直接為您送到房間。如有需要都可以聯繫我們哦,我們會盡最大的努力給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨
Guest User
Superior Queen Room
Stayed in Mar 2023
Other
1 review
10/10
Outstanding
Posted on Apr 16, 2023
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Response from Property: 感謝您的支持和鼓勵。每一天我們都在期待顧客真誠的體驗反饋。用心服務用心對待。我們中西自助餐廳方便每一位顧客的選擇,也提供一站式自助洗衣服務。希望得到每一位顧客的滿意。
Guest User
Superior Twin Room
Stayed in Apr 2025
Family
16 review
8.5/10
Very Good
Posted on May 14, 2025
The room is relatively large and it is very convenient to go to East China Normal University. The hotel lobby is under renovation. The breakfast is a set meal delivered, which is OK. There is no TV to watch during the renovation, which is a bit uncomfortable
Original TextTranslated by Google
Response from Property: We are very sorry that we failed to give you a good stay experience. We will try our best to do better. Please give us another chance. Society is progressing, and Xiaoju is not willing to lag behind. We look forward to leaving you a good impression next time.
Guest User
Sunshine Big Bed Room
Stayed in Nov 2024
Business traveler
3 review
10/10
Outstanding
Posted on Dec 31, 2024
Convenient transportation, thoughtful service, large rooms and TVs, and snack delivery, very suitable for business trips and family living.
Rich breakfast, and a surprise in the laundry room.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review! Thank you for your objective and generous praise. Your satisfaction is the driving force of our struggle. We look forward to working with you every day and every second, and look forward to seeing you often.
Guest User
Superior Queen Room
Stayed in Apr 2025
Business traveler
4 review
8.5/10
Very Good
Posted on May 17, 2025
The room is very spacious and clean, but the hotel, which opened in 2018, has some minor flaws. The hotel is under renovation, so it may be a better experience after the renovation.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Zhenzhenhuanyoushijie
Superior Queen Room
Stayed in Mar 2025
Family
9 review
6.0/10
Posted on May 7, 2025
Facilities: Old, it is really not possible to stay at Orange in a first-tier city. Is this really Orange? As a senior fan, I am very disappointed with it. The first floor is under renovation, and there is a renovation passage to the elevator, but the door on the construction site side will be opened in the elevator, and the door on this side will not be opened at all! I don’t want to go to the elevator on the construction site, so I can only wait for someone to come down here! I don’t want to comment on the desk and the bathroom.
Hygiene: There are cigarette butts under the sofa
Environment: It’s so noisy. There are residents upstairs, and they wake up in the middle of the night with high heels walking home. The subway outside is very noisy during the day, and the renovation downstairs is even noisier. They started knocking and drilling before 8 o'clock.
Other Orange Hotel lobbies will at least display a basin of oranges, but this one doesn’t. Because of the renovation, the simple front desk is set on the fourth floor. The elevator is very dirty because of the renovation.
Anyway, learn from the lesson, don’t stay at Orange Hotel in Shanghai!
There is no buffet for breakfast because the restaurant is under renovation. There are only those unpalatable rice balls and cold dumplings. . Three choices, each set meal is 9.8 yuan.
Perhaps the only remaining benefit is free laundry and drying of clothes?
Original TextTranslated by Google
Response from Property: 非常抱歉未能給您一個美好的入住體驗,我們會努力做好,還請您在給我們一次機會,社會在進步,小桔也不甘落後,期待下次能給您留個好印象哦
Guest User
Superior Queen Room
Stayed in Feb 2025
Business traveler
10 review
9.0/10
Great
Posted on Apr 2, 2025
If the hotel is not under renovation, it is still very good, the room is spacious, the service attitude is very good. It is relatively quiet, the bedding is comfortable, and the sleep is very solid.
Original TextTranslated by Google
Response from Property: 感謝您的點評!酒店提倡“用心服務”,酒店現在有提供機器人,您如果有點外賣都可以房間撥打“9”到前台,我們機器人直接為您送到房間。如有需要都可以聯繫我們哦,我們會盡最大的努力給您提供更滿意、更舒適...