Hilton Garden Inn Shanghai Caoyang
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1 night
1 room, 2 adults, 0 children
All properties in Shanghai
Hilton Garden Inn Shanghai Caoyang
Opened in 2024
梅岭南路395号, Putuo District, Shanghai, China
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We Price Match
Last booked 50 mins ago
China travel essentials
Varied breakfast
Easy to reach
Translation tools
Most card payments accepted
Free parkingShow more
Amenities
GymFree
Private parkingFree
EV charging station
Priority airport pick-up
24-hour front desk
Luggage storageFree
Restaurant
Cafe
All amenities
Property Description
Hilton Garden Inn Shanghai Cao Yang Baiyun is located in the Shanghai Global Harbor business District, to the north of East China Normal University, with abundant business resources and convenient transportation. It is about 5 km away from Shanghai Railway Station, and can easily reach Shanghai Railway Station, Zhongshan Park, Global Harbor and other core business districts within 15 minutes by car.
The hotel has 91 unique, stylish and elegant rooms ranging in size from 25 square meters to 55 square meters. The hotel has a restaurant, the full-time Western restaurant offers a buffet of world cuisine, a la carte service. Multi-function hall, equipped with advanced audio-visual equipment, modern facilities, to help you easily complete every important event. Equipped with flexible and comfortable social office area, fitness center, self-service convenient laundry and specialty shops, so that you can enjoy the smile of the service, is the best choice for business trips, leisure travel.
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8.8/10
The environment is new, clean and the service attitude is very good
All 172 reviews
Surroundings
Metro: Fengqiao Road
(750m)
Metro: Jinshajiang Road
(780m)
Airport: Shanghai Hongqiao International Airport
(10.1 km)
Airport: Shanghai Pudong International Airport
(47.4 km)
Train: Shanghai Railway Station
(5.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Garden Suite
1 Queen bed
55m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Garden Standard Room (2 Beds)
2 Single bed
25m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Garden Terrace Twin Room
2 Single bed
48m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Garden Superior Room (Double Bed)
1 Queen bed
25m² | Floor: 4-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Garden Superior Room (2 Beds)
2 Single bed
25m² | Floor: 4-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Queen Garden Room
1 Queen bed
32m² | Floor: 3-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Garden Standard Room (Double Bed)
1 Queen bed
25m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Garden Terrace Queen Bed Room
1 Queen bed
46-50m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.8/10
172 reviews
- Cleanliness9.0
- Amenities8.7
- Location8.9
- Service8.7
Average for similar properties in Shanghai
Review summary
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Location: The hotel is located in a convenient area, close to Global Harbor and public transportation, which many guests appreciated.(based on 20 reviews)
Guest User
September 1, 2025
We stayed for 12 nights as a family. Great location, friendly staff and the room was super clean. Will definitely consider it next time in Shanghai!
Guest User
August 10, 2025
On the first day we arrived, the hotel room had a very heavy smoke smell despite being a smoke-free hotel. Later on, we realized that there were people smoking in the hotel at the shared spaces but nothing was enforced to stop the smokers. Requested for a room change, but was not given until halfway through our stay. Breakfast food also runs out before the 10am closing time. On the first day, coffee beans ran out. Cleaning is ok, however we found a cleaning staff in our room despite placing the Do Not Disturb sign - this was worrying even though we had no valuables in the room at the time. Later she explained that her salary was based on the number of rooms cleaned, and requested that we switch off the DND sign. Overall, a very poor stay for "Hilton" standards.
Guest User
August 6, 2025
Breakfast is truly heartbreaking. The hotel's portion sizes are incredibly limited. Eating at Hilton restaurants feels like leftovers. It's not about the service, it's about the guests being easily dismissed!
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Guest User
July 11, 2025
CC and Kevin provided very good service, the room was very nice, and the service was also very good, thumbs up👍
Original TextTranslation provided by Google
Guest User
June 29, 2025
I accompanied my son to take the exam on the weekend and found that the hotel was opposite the school. I booked 2 nights without hesitation. The front desk lady Queeny gave me an extra breakfast. Due to the shortage of rooms, I booked a separate room. Queeny actively coordinated to stay in the same room for 2 nights. It was touching during my son's tight exam time.
Original TextTranslation provided by Google
Guest User
June 24, 2025
It's really great. Very clean. Very hygienic. Good breakfast, good floor, good location. A very shocking stay experience. Great ...
Original TextTranslation provided by Google
Woshiguaishou
June 20, 2025
Facilities: My favorite small refrigerator, a must-have in summer. Watermelon on ice, perfect for watching TV series. The lighting is also soft. The lighting at check-in is very considerate.
Sanitation: Clean
Environment: Pretty good,
Service: The front desk service is very gentle and I like this atmosphere
Original TextTranslation provided by Google
Guest User
May 21, 2025
Look at the sanitation! When I first checked in, I found a lot of hair in the room (strange shapes) and the bed bugs crawled directly onto my bed. There are pictures. I endured the apology from the housekeeping staff, but the next day when I woke up, I found that my pillow was covered with unknown stains!!! Oh my god, I slept all night! I negotiated with the hotel and they said they would give me a 15% discount? Well, I don’t mind exposing this 15% discount to everyone!!!
Original TextTranslation provided by Google
Services & Amenities
Most popular amenities
Gym
Free
Private parking
Free
EV charging station
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Restaurant
Cafe
Priority airport drop-off
Additional charge
Taxi booking service
Car rentals
Bicycle rental
Additional charge
Station pick-up service
Additional charge
Service robots
Conference room
Additional charge
Business center
Secretarial services
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Gym
Restaurant
Conference room
Restaurant
花荟味
Style: A la carte, Buffet
Cuisine: Chinese
Open for: Brunch, Afternoon tea
Ambience: Modern, Traditional, Romantic
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 07:00-18:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Private parking
Free
Car charging facilities
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Public transport tickets available
Station pick-up service
Additional charge
Bicycle rental
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Coworking spaces
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Multi-function room
Secretarial services
Multimedia display system
Front desk services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Translation tools available
Electronic ID reader for check-in
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Lobby bar
Halal meals provided
Room service
Public areas
Shopping mall
Water purifier
Elevator
Ventilation system
Humidifier
Service robots
No smoking in public areas
Smoking area
Gift shop
PA and sound system
Non-smoking floor
Health & wellness
Gym
Free
Cleaning services
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Dry cleaning
Additional charge
Laundry service (off-site)
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's slippers
Children's toothbrushes
Accessibility
Braille signs
Handrails on stairs
Visual alarm devices in hallways
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 3 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for cribs are not included in the total price. For details, please contact the property.
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 49.00 (approx. BHD 2.600) per person |
Children over 1.4m in height | CNY 98.00 (approx. BHD 5.190) per person |
Adult | Buffet:CNY 98.00 (approx. BHD 5.190) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. BHD 26.450) per room.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 91
Phone:+86-21-80658333
Email:shacy_DK@hilton.com
Hilton Garden Inn Shanghai Cao Yang Baiyun is located in the Shanghai Global Harbor business District, to the north of East China Normal University, with abundant business resources and convenient transportation. It is about 5 km away from Shanghai Railway Station, and can easily reach Shanghai Railway Station, Zhongshan Park, Global Harbor and other core business districts within 15 minutes by car.
The hotel has 91 unique, stylish and elegant rooms ranging in size from 25 square meters to 55 square meters. The hotel has a restaurant, the full-time Western restaurant offers a buffet of world cuisine, a la carte service. Multi-function hall, equipped with advanced audio-visual equipment, modern facilities, to help you easily complete every important event. Equipped with flexible and comfortable social office area, fitness center, self-service convenient laundry and specialty shops, so that you can enjoy the smile of the service, is the best choice for business trips, leisure travel.
Frequently Asked Questions
What is the cancellation policy for Hilton Garden Inn Shanghai Caoyang?
The cancellation policy for Hilton Garden Inn Shanghai Caoyang varies depending on the type of room and booking conditions.What is the cancellation policy for Hilton Garden Inn Shanghai Caoyang?
What are the check-in and check-out times at Hilton Garden Inn Shanghai Caoyang?
Standard check-in time at Hilton Garden Inn Shanghai Caoyang is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Hilton Garden Inn Shanghai Caoyang?
Does Hilton Garden Inn Shanghai Caoyang provide breakfast?
Yes, Breakfast is offered at Hilton Garden Inn Shanghai Caoyang. Breakfast option(s): Western, Chinese, Asian. Does Hilton Garden Inn Shanghai Caoyang provide breakfast?
Can I bring my pet inside the Hilton Garden Inn Shanghai Caoyang?
As much as we love pets, unfortunately, we are unable to accommodate them in Hilton Garden Inn Shanghai Caoyang.Can I bring my pet inside the Hilton Garden Inn Shanghai Caoyang?
Is there a restaurant at Hilton Garden Inn Shanghai Caoyang?
Yes, Hilton Garden Inn Shanghai Caoyang offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Hilton Garden Inn Shanghai Caoyang?
How far is the Hilton Garden Inn Shanghai Caoyang from the closest airport?
The closest airport is Shanghai Hongqiao International Airport, and it is about 37 mins from hotel by car (10.1 km).How far is the Hilton Garden Inn Shanghai Caoyang from the closest airport?
Is airport shuttle service offered by Hilton Garden Inn Shanghai Caoyang ?
Yes, at Hilton Garden Inn Shanghai Caoyang, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Hilton Garden Inn Shanghai Caoyang ?
About This Property
| Nearest Airport | Shanghai Hongqiao Airport |
|---|---|
| Distance to Airport | 13.25KM |
| Nearest Train Station | Shanghai Railway Station |
| Distance to Train Station | 5.69KM |
| Nearest Subway Station | Fengqiao Road |
| Distance to Subway Station | 0.75KM |
| Average Price From | BHD39 |
| Hotel Star Rating | 4 |