Hilton Garden Inn Shanghai Caoyang

In the Hilton official app, you can only pay by credit card, not online. It is located in a residential community, and is adjacent to old and dilapidated residential buildings on both sides. There is no privacy at all in the room without drawing the curtains. A 200 yuan deposit is required for check-in... I suddenly felt like I was back ten or twenty years ago Unlike other Hilton hotels I've stayed in, this one only provided drinking water, no mineral water, and the refrigerator was empty. The room is basically not soundproofed. The auntie who cleans the room in the morning was discussing business loudly outside the door...Shouldn't she complete the training and assessment before taking up the job? The laundry room is very crowded, and can only accommodate two people at most. Washing clothes smells bad. When drying clothes, I saw another experienced customer who may have lived here for a long time washing clothes in the sink... The breakfast was also eye-opening, with few varieties. Except for the noodles cooked to order, the rest was really not as good as some chain hotels that cost three or four hundred yuan. The restaurant is still open to the public, and aunties and uncles who live nearby are sitting there in groups of three or four eating!

The room is clean and hygienic, the breakfast is rich in variety, the subway is a ten-minute walk away, the room is very quiet, there are plane trees on both sides of the road, there are views at every step, and there are a full range of snacks and convenience stores.

Worth recommending! WeChat me, thanks

Totally disappointed! The Hilton Garden Inn is the worst so called "international chain" I have ever stayed at! Booked this hotel because of the Hilton brand, but the experience was like a cheap hostel. First of all, the room was as narrow as a pigeon cage. When the suitcase was opened, it blocked the aisle and it was difficult to even turn around. The facilities are shockingly outdated: the air conditioner makes noise like a tractor, the bedside socket has poor contact, and the buttons on the TV remote control don't work. The most outrageous thing is the bathroom. The shower is so small that you keep hitting your elbows against the wall while taking a shower. The toilet is directly opposite the sink, and when an adult sits down, his knees hit the glass door directly! There is zero soundproofing, and the footsteps in the corridor and the flushing next door are so clear that they seem like live broadcasts. The so-called "service" made matters worse: the front desk had a poker face the whole time, and when I asked to change rooms, they said "the room was full", but I heard that other guests were successfully upgraded. The breakfast options were pitifully limited, the coffee was as weak as water, and even Hilton's signature cookies were missing. There was not even an apology when checking out, as if the customer's dissatisfaction was justified. With such hardware and services, the price is comparable to that of a five-star hotel? It's simply treating the guests as suckers! I advise everyone: It is better to spend half an hour looking for other hotels than to fall into this Hilton sign.

The hotel is near the Global Harbor. The transportation is convenient. If you want to go to Disney, you can also go directly to the nearby subway station. The surrounding shops are cheap and good. The hotel rooms are clean and hygienic. They are warm and comfortable. The facilities are complete. The laundry room, gym and conference room are very convenient. The front desk is very enthusiastic and will answer any questions and is happy to help. I had a pleasant trip to Shanghai here. Thank you CC Shawn Freya Kevin for your help. I will come back next time if I have the chance. I also recommend everyone to choose this hotel :)

Large room, clean