IntercityHotel Shanghai Hongqiao Airport

IntercityHotel Shanghai Hongqiao Airport Reviews

IntercityHotel Shanghai Hongqiao Airport

398 Konggang 1st Road, Shanghai/Changning District, China, Changning District, Shanghai, ChinaSee Hotel Details
IntercityHotel Shanghai Hongqiao Airport
IntercityHotel Shanghai Hongqiao AirportIntercityHotel Shanghai Hongqiao AirportIntercityHotel Shanghai Hongqiao Airport
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1 night

Guest Reviews

9.8/10
Perfect
5284 review
Verified reviews
Location9.8
Amenities9.7
Service9.7
Cleanliness9.8
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All reviews(5284)
Positive reviews(5264)
Reviews with photos/video(742)
Easy to get around(1074)
Convenient location(1069)
Close to airport(734)
Delicious breakfast(514)
Friendly front desk staff(369)
Perfect for business trips(283)
Good sound insulation(125)
Awesome gym(56)
Negative reviews(20)
kevinJiJi
Double Room
Stayed in Aug 2025
Other
10 review
9.5/10
Amazing
Posted on Sep 18, 2025
This was my first stay at an Intercity hotel. It's very close to Hongqiao Airport T1, within walking distance. The hotel is also conveniently located near Metro Line 10, making it easy to get to Hongqiao Railway Station and Airport T2. Visiting Nanjing East Road and Lujiazui is also very convenient from here.
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Response from Property: 時光如水,總是無言,開心是一種福氣,遇見您是一種運氣,期待您的下次光臨,共同見證城際的成長!
Guest User
Double Room
Stayed in Aug 2025
Business traveler
7 review
10/10
Outstanding
Posted on Sep 10, 2025
This hotel completely exceeded my expectations! The lobby is spacious, bright, and beautifully decorated, with a subtle, pleasant aroma. My room was very spacious, featured a practical layout, and offered a great view. The bathroom had a separate wet and dry area, and the shower's water temperature and pressure were perfect. Breakfast offered a wide variety of delicious options, including local specialties. Its location is incredibly convenient: right opposite Terminal 1 and just one metro stop from Shanghai Zoo. The front desk service was excellent. I wholeheartedly give it five stars!
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6/9
Response from Property: 做到讓客人滿意衹是我們的起點,驚喜和感動才是我們的目標,我們會不斷努力,繼續加油,期待您的下次入住,我們將會給您提供更多的貼心服務,同時也希望您可以將城際推薦給您更多的朋友,感激不盡!
WaWa97
King Bed Room
Stayed in Aug 2025
Solo traveler
54 review
9.7/10
Amazing
Posted on Sep 9, 2025
This was my first time staying at an Intercity Hotel. It's conveniently located very close to the airport, and the surroundings are quite pleasant. As it suddenly turned overcast and rainy in Hongqiao that afternoon, and I had nowhere else to go, I decided to book a day-use room to rest at the hotel. The room itself was a bit small, and the elevator along with some doors showed signs of wear, suggesting that the facility maintenance could be improved. Otherwise, everything else was satisfactory.
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Response from Property: 尊敬的貴賓,您好!非常感謝您選擇入住我們酒店並分享您的詳細點評,非常榮幸我們的地理位置和環境能獲得您的認可。關於您提及的電梯維護與房間空間問題,我們已立即反饋至工程部門進行排查與修復,並會將您提的意見作為我們未來優化改造的重要參考!您的滿意是我們的追求,期待您的再次入住,祝您生活愉快,天天開心!
Guest User
King Bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 30, 2025
Due to a summit, my flight was moved up by a day. Upon arrival, I was surprised to find that the terminal had also switched from T1 to T2. The hotel is a 10-minute walk from T1, but a 10-minute taxi ride from T2. Despite these unexpected changes, it was still quite manageable. The hotel was very clean, and with the subway station directly across the street, getting around was incredibly convenient. The room facilities were excellent, including a bathroom with wet/dry separation, a mini-fridge, and an iron – all very thoughtful details. The lights and curtains were fully automated. I was very satisfied with my stay.
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6/9
Response from Property: 我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗,還能通過每個小細節讓旅途中的您感受到回家的温暖喲~感您的五分好評,期待與您再次相會~
Anonymous User
Double Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 26, 2025
Despite arriving very late on our family trip due to a flight delay, the lady at the front desk was incredibly friendly and helpful. She even prepared children's slippers and disposable amenities for us. The room was also impeccably clean, ensuring we had a very pleasant night. We'll definitely choose to stay at Intercity Hotel again on our next trip to the area.
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Response from Property: 貼心,熱情,鄰里,似乎這些詞已經成為城際的代名詞了,感謝您一路以來對城際的支持,城際期待與您一路同行。
Maochishenshuiyu
King Bed Room
Stayed in Jul 2025
Family
11 review
10/10
Outstanding
Posted on Aug 17, 2025
While the hotel may not be five-star, its service truly feels six-star! We arrived very late at night, needing to catch an early flight the next morning. Despite only staying one night, we were deeply touched by the night manager's incredible kindness and thoughtfulness. He thoughtfully prepared breakfast bags for us, and noticing our heavy luggage, he arranged a room conveniently located near the elevator. The next morning, he even had a security guard drive us to the airport – it was incredibly heartwarming! We'll definitely stay here again next time if we have the chance, just to enjoy that six-star service again! The hotel's location is fantastic, just a five-minute walk from Hongqiao Terminal 1. The facilities are new, the layout is practical, and the rooms are quite spacious. But truly, the service is their absolute highlight! Simply excellent!
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Response from Property: 非常感謝親能給予我們很高的評價,我們對您的熱情必定與日俱增,衹盼再次與您的遇見,因為這世間的遇見,沒有對錯,沒有早晚,珍惜,才是最美麗的語言。遇見,卻是在最美的年華!
Guest User
King Bed Room
Stayed in Jul 2025
Other
14 review
10/10
Outstanding
Posted on Aug 18, 2025
This was my second stay here! The hotel is conveniently located right next to Hongqiao International Airport T1, offering direct access to Metro Line 10. This makes it incredibly seamless and efficient for catching early/late flights, layovers, or transferring to trains. The hotel boasts an elegant and comfortable ambiance. Rooms are well-appointed with modern facilities, and the smart toilet is a fantastic touch. The service is exceptionally thoughtful and attentive. The breakfast buffet was diverse and delicious.
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Response from Property: 感謝您的用心點評,我們也始終堅信用心就能做好。追求極致服務,我們願在路上與您一起分享成長的喜悦。給您帶來更多的驚喜和感動,歡迎您再次光臨~
Yujin
King Bed Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 17, 2025
The staff was friendly, the room was clean, and the location was great. everything was soooo good!
Response from Property: What suits oneself is always the most comfortable, and what one chooses is always the best. We will also continue to work hard. Better done, thank you for your support!
Guest User
King Bed Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 5, 2025
Rooms were very clean and spacious Big smart TV and just 3min walk to the subway station. Definitely will return to stay again.
Response from Property: 如此優質的評價就已經勝過千言萬語,旅途中有了家的感覺才是最美好的體驗,我們會努力精益求精做到最好,感謝您的支持,期待您的下次入住~~
Anonymous User
King Bed Room
Stayed in Apr 2025
Solo traveler
4 review
10/10
Outstanding
Posted on May 17, 2025
Great place to stay for quick access to the Hongqiao railway station. It’s although the same place we were two years ago and the ownership was changed from Mecure to Intercity hotel.  But way better than previous. I arrived by city train from pudong airport to Hongqiao terminal 2 in 35min and had an easy change to line 10 to terminal 1. Out of the subway it’s only about 40m walk. line 10 also goes to Hongqiao station and east Nanjing road. The hotel is newly renovated and very modern equipped probably the best one I ever stayed at. Also the breakfast even with a German bratwurst:-) was a great experience at high level. Personal was very friendly and helpful. Last but not least the price of 52Euro was a hammer.  It’s definitely a good recommendation for someone who wants to get to railway station or both airports.
Response from Property: A long paragraph full of praise, seeing that you wrote a positive review, we suddenly feel that choosing to stay in an intercity hotel is the happiest thing in life. We will continue to provide you with high-quality service, allowing you to experience the dedicated and sincere service attitude of intercity every time you stay. We look forward to your next stay~
Fabrice Tricoire
King Bed Room
Stayed in Mar 2025
Business traveler
32 review
8.0/10
Very Good
Posted on Apr 27, 2025
Effective location and very good hotel for short stay in connection with trips with airline and train
Response from Property: hank you for your support and recognition. We hope you can come often and help us spread the word of mouth. Wishing you a happy life and a good mood every day! ~~~Remember to help Xiaocheng get all five stars next time!
Cynestria
King Bed Room
Stayed in Mar 2025
Couple
8 review
10/10
Outstanding
Posted on Apr 25, 2025
New hotel, very clean and good rooms. Staff were very friendly and helpful. Breakfast was pretty good as well.
Response from Property: We are delighted to see your positive feedback! Meeting you on your journey is also a kind of fate, and we look forward to our next encounter~
Guest User
Queen Room
Stayed in Aug 2025
Couple
4 review
10/10
Outstanding
Posted on Sep 14, 2025
Staffs at the front desk were kind and had translator which made us easy to communicate. The location is just good as it is less than 10 minutes away from Hongqiao airport terminal 1 and just in front of the metro station line 10. Room was clean and quiet at night.
Response from Property: Your satisfaction gives us more motivation to keep moving forward and improve our neighborhood service. Hope you can recommend us to your friends. Intercity welcomes every family member to come home~
Wong
Queen Room
Stayed in Feb 2025
Business traveler
7 review
10/10
Outstanding
Posted on Mar 25, 2025
Located opposite Subway station Exit 1, 5-minute walk to Hongqiao Airport T1, clean room.
Response from Property: I hope my greetings, like fresh rain, wash away the troubles in your heart, like refreshing wind, blow open your furrowed brow, let you be carefree and happy forever~
Chuan Fatt
Double Room
Stayed in Aug 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 15, 2025
Room is clean and posh, staffs are friendly. Very closed to the SHA T1, within walking distance
Response from Property: Rotation always has a sunset, four seasons always have a withering, gathering always has a separation, intercity is with you - travel far, heart close