NH Collection Brussels Centre Reviews

Response from Property: Dear Gochu,Thank you for your kind review and for being our guest! We're thrilled to hear that you enjoyed our amazing location and found it convenient to reach us from the airport and explore the key attractions nearby. It's wonderful to know that your stay was so enjoyable.We apologize for any inconvenience caused by the Wi-Fi being temperamental. We appreciate your feedback and will work to improve this service for future stays.We hope to welcome you back soon for another great experience!Best regards,Sidy DIALLO - Guest Relations Manager

Response from Property: Dear LoAndy,Thank you for sharing your feedback. We're glad to hear that you found our staff friendly and helpful, but we sincerely apologize for the cleanliness issue you encountered with the dirty socks in the tea/coffee cabinet. This is not the standard we strive for, and we will address it with our housekeeping team to ensure it doesn’t happen again.We appreciate your comments and hope to provide you with a better experience on your next visit.Best regards,Sidy DIALLO - Guest Relations Manager

Response from Property: Dear Guest,Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Brussels Centre. We are all looking forward to welcome you here again!With kindest regards,Alina Baranova – Guest Relations Manager

Response from Property: Dear Guest, Thank you for taking the time to share your experiences with us. We are delighted to see that you enjoyed your stay at NH Collection Brussels Centre. We are all looking forward to welcome you here again! With kindest regards, Alina Baranova – Guest Relations Manager

Response from Property: Dear Guest,Thank you for taking the time to share your experiences with us. We are delighted to read that you enjoyed your stay at NH Collection Brussels Centre. We are all looking forward to welcome you here again!With kindest regards,Alina Baranova – Guest Relations Manager

Response from Property: Dear Zi Wen,The fact that you would highly recommend our hotel to others is one of the biggest compliments we can possibly receive and we are really grateful that you are willing to share your experience! We are delighted that we were able to meet your expectations during your stay at NH Collection Brussels Centre.It is great to read that you enjoyed the central location of the hotel. Again, thank you very much for sharing your enthusiasm. On behalf of all staff of at NH Collection Brussels Centre it would be our pleasure to welcome you back again!With kindest regards,Alina Baranova – Guest Relations Manager

Response from Property: Dear Guest,Thank you for sharing your experience! We’re delighted to hear that you found the room spacious and clean, and that our location exceeded your expectations with its convenience to attractions and dining options. We’re glad we could meet the 4-star standard you expected. We hope to welcome you back soon!Warm regards,Sidy DIALLO - Guest Relations Manager

Response from Property: Dear Guest,Your remarks about the cleanliness of our rooms, the newness of our facilities and the convenience of our location have truly brightened our day. It's heartening to know that you found our city center location beneficial for your needs, enabling easy access to various places and shopping malls. We aim to provide an environment where comfort meets convenience, and your feedback suggests we are on the right path. We look forward to welcoming you back soon.Sidy DIALLO - Guest Relations Manager

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the quality and variety of our buffet, as well as the attentiveness of our team in accommodating special requests. It’s also great to know that our location and staff left a positive impression on you.However, we sincerely apologize for the shortcomings in housekeeping during your stay. This is not the standard of service we strive to provide, and we will address these issues with our team to ensure they do not happen again. Additionally, we regret any inconvenience caused by the limited Spanish TV channels and the gym's restricted hours on that day. Your comments are invaluable in helping us improve, and we truly appreciate your honesty.We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience. Thank you again for your feedback.Best regards,Sidy DIALLO - Guest Relations Manager

Response from Property: Dear Guest,Thank you for your kind recommendation and for being our guest at NH Collection Brussels Centre! We're delighted to hear that you found the room spacious, the fragrance pleasant, and the bed very comfortable. We appreciate your feedback on the price and will keep it in mind as we strive to offer the best possible experience. We hope to welcome you back soon!With kindest regards,Sidy DIALLO - Guest Relations Manager

Response from Property: Dear Guest,Thank you for your review and for highlighting our convenient central location with easy access to the subway. We understand your comment about the age of the property and appreciate your feedback. We are continually working on improvements to ensure a comfortable stay for our guests. As you mentioned, there are several NH locations in Brussels, so it’s always a good idea to double-check directions. We hope to welcome you back on your next visit to the city!With kindest regards,Sidy DIALLO - Guest Relations Manager

Response from Property: Dear Guest,Thank you for your kind review and for being our guest! We're delighted to hear you appreciated the cleanliness, our friendly staff, and the convenient location. It was a pleasure having you as our guest, and we hope to welcome you back soon!With kindest regards,Sidy DIALLO – Guest Relations Manager

Response from Property: Dear Guest,Thank you very much for your kind review! We're delighted to hear that you found our location convenient and appreciated the nearby amenities. It's wonderful to know that our front desk staff made you feel welcome and that you found your room tidy. We apologize for the sealed windows and any inconvenience it may have caused during rainy days. Your feedback is valuable to us, and we'll look into ways to improve this aspect of our rooms. We hope to welcome you back soon at the NH Collection Brussels Centre.With kindest regards,Sidy DIALLO - Guest Relations Manager

Response from Property: Dear Guest,Thank you for taking the time to post a review of your recent stay at NH Collection Brussels Centre. We are delighted to read that you had such an enjoyable time with us. We would like to thank you for your positive remarks about our hotel location.We welcome your support with enthusiasm and gratitude and are looking forward to welcome you back again in NH Collection Brussels Centre!With kindest regards, Sidy DIALLO– Guest Relations Manager