3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam, Selangor, 40100, MalaysiaView Hotel Details
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Concorde Hotel Shah Alam Guest Reviews
4.5/5
Great
1159 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(1159)
Positive reviews(1145)
Reviews with photos/video(390)
Loved the view(58)
Delicious breakfast(51)
Convenient for shopping(37)
Convenient parking(23)
Great swimming pool(16)
Near mall(14)
Perfect for families(8)
Delicious buffet(7)
Negative reviews(11)
Sharifah Noor Kaslina
Deluxe Room
Stayed in Nov 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Very good hotel and I very satisfied when Iโm staying here. The food also very good
Anonymous User
Deluxe Room
Stayed in Oct 2024
Family
19 review
4.0/5
Very Good
Posted on Nov 3, 2024
Surprising hotel in Shah Alam. Spacious room with bathtub. Clean room. Big swimming pool. Buffet breakfast with wide choices. Carpark needs to be kept clean though.
Response from Property: Thank you for sharing your delightful experience with us! Weโre so pleased that you enjoyed our spacious rooms, the relaxing bathtub, and the large swimming pool. Itโs great to hear you appreciated the variety in our buffet breakfast as well.We appreciate your feedback regarding the cleanliness of the car park, and we will address this with our team to ensure an improved experience for future guests. We look forward to welcoming you back soon for another enjoyable stay in Shah Alam!Warm regards,Concorde Hotel Shah Alam
Drk
Deluxe Room
Stayed in Sep 2024
Couples
41 review
4.7/5
Amazing
Posted on Nov 19, 2024
Have given a 5stsr review to this hotel before and once again giving them 5stsr.. keep up the good work
Response from Property: Thank you so much for your continued support and for sharing another 5-star review! We are truly honored to have earned your trust and appreciation. Your kind words motivate our team to keep delivering exceptional service. We look forward to welcoming you back again soon! ๐Warm regards,Concorde Hotel Shah Alam
Anonymous User
Premier Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Strategic location. Just a walking distance to mall & have 2 food truck area nearby the hotel. Nice view of masjid shah alam ๐ breakfast is ok. Parking is free for in-house guest but the ramp quite narrow. Overall good.
Response from Property: Thank you for sharing your feedback! Weโre glad you enjoyed our strategic location, the nearby food truck areas, and the beautiful view of Masjid Shah Alam. Itโs great to know that our breakfast met your expectations.We understand your comment about the parking ramp and will take it into consideration for future improvements. Overall, we're happy to hear that you had a good stay and hope to welcome you back soon!Warm regards,Concorde Hotel Shah Alam
Anonymous User
Deluxe Room
Stayed in Aug 2024
Family
16 review
4.2/5
Very Good
Posted on Sep 29, 2024
We had a nice stay in the hotel, but i think they need to have more people at the receptionist/check in counter as the que is quite long during peak hours. Breakfast was good but too crowded during peak hours. Overall its a nice stay.
Munirah S
Deluxe Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Second time stay in this hotel. Location-wise this hotel is in the heart of Shah Alam. I even got a room with the Blue Mosque view. So breathtaking. At first, the bathtub in our room was out of order. We reported to the receptionist and they quickly respond and sent their technician to fix it. But since the problem needed longer effort and time to be fixed, they offered us to move to a new room. The staffs were efficient and attentive. Food, shops and restaurants are easy access from this hotel. I highly recommend this hotel to the traveller who come to visit Shah Alam.
Response from Property: Thank you so much for choosing to stay with us again! Weโre delighted to know that our central location and the breathtaking view of the Blue Mosque added to your experience. We're also pleased to hear that our team responded quickly to resolve the issue with your bathtub and offered a solution promptly.Itโs wonderful to know you found our staff efficient and attentive, and weโre glad you enjoyed the convenience of nearby shops and restaurants. Your recommendation means a lot to us, and we canโt wait to welcome you back for another memorable stay in Shah Alam!Warm regards,Concorde Hotel Shah Alam
Chee Leong Mervyn
Deluxe Room
Stayed in Sep 2024
Business travelers
5 review
3.5/5
Posted on Oct 25, 2024
Ok hotel. For the value, i would say reasonable. Breakfast was decent
Anonymous User
Deluxe Room
Stayed in Jul 2024
Business travelers
12 review
1.5/5
Posted on Aug 30, 2024
At first we have requested high floor and been told by the counter that thereโs no high floor option available anymore. So weโre ok to go with the lower one. After that we realise the room on the lower floor is SO DIRTY. Cockroach EVERYWHERE IN THE ROOM even on the bed! This is really unacceptable! So we went back to the counter for changing room. They agree to change room for us and is exactly the same room with higher floor. I donโt understand why they want to cheat that high floor is not available anymore. The front desk not even feel sorry to us. No apologies and compensation at all. Definitely wonโt come back to this hotel again.
Kerol5303
Deluxe Room
Stayed in Oct 2024
Business travelers
26 review
4.0/5
Very Good
Posted on Dec 5, 2024
The room is clean. Breakfast is okay.
Guest User
Premier Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Very gud service..nice to stay..
Anonymous User
Deluxe Room
Stayed in Jul 2024
Solo travelers
47 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The view from the 12th floor overlooking the mosque is quite exciting, the accommodation in the center of Shah Alam is comfortable and clean. Plenty of multi-level parking spaces complete with electric vehicle charging facilities. The food and drinks served are also delicious and appetizing
Response from Property: Thank you for taking the time to share your positive experience with us! We're thrilled that you enjoyed the exciting view from the 12th floor and found our accommodation in the center of Shah Alam comfortable and clean. It's wonderful to know that our parking facilities, including the electric vehicle charging stations, met your needs. We're also delighted that you found our food and drinks delicious and appetizing.Your kind words motivate our team to continue providing the best possible experience for our guests. We look forward to welcoming you back for another enjoyable stay in the near future!Warm regards,Concorde Hotel Shah Alam
ThongGuan
Deluxe Room
Stayed in Sep 2024
Business travelers
17 review
4.5/5
Great
Posted on Oct 23, 2024
Nice for travelling to Shah Alam for business use.
Response from Property: Thank you for your positive feedback! We're glad to hear our location convenient for your business trip to Shah Alam. We hope to welcome you back for future stays!Warm regards,Concorde Hotel Shah Alam
AMZN
Deluxe Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 27, 2024
best happy
raop
Deluxe Room
Stayed in Jun 2024
Family
5 review
4.0/5
Very Good
Posted on Jul 21, 2024
Nice view facing the mosques. Amenities are a bit old but still acceptable. The toilet has a shower curtain but still tends to flood.
Initially, we were given a floor designated for smokers, but fortunately, they were able to change it.
Response from Property: Thank you for sharing your feedback with us. Weโre glad you enjoyed the nice view facing the mosques. We appreciate your comments regarding the amenities and the issue with the shower curtain. We apologize for any inconvenience you experienced and will look into these matters to improve our services.Weโre also pleased to hear that our team was able to accommodate your request to change to a non-smoking floor. Your comfort is our priority, and we look forward to welcoming you back to Concorde Hotel Shah Alam in the future.Warm regards,Concorde Hotel Shah Alam
Guest User
Deluxe Room
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jul 14, 2024
Check in was smooth and great by Mr Harris. I contacted helpdesk for assistance to safe box matter. Safe box has no power and technician came to rectify. With some help, safe box has power. However after a few attempts, the reset was activated at every new pin entry and the rod never move. Other than this mishap, the call for in-room dining makes up the good deal with first order of Caeser Salad and Soup, followed by another order for western salmon. Both were served by the same person. The window view of Sultan Salahuddin Abdul Aziz Shah mosque was in respect and magnitude of our stay. We gave the in-room dining 5 stars rating. We give the safe box a 3 out of 5 stars.
Response from Property: Thank you for your detailed feedback. Weโre pleased to hear that your check-in with Mr. Harris went smoothly and that you enjoyed the view of Sultan Salahuddin Abdul Aziz Shah Mosque.We apologize for the issues you encountered with the safe box. We appreciate you bringing this to our attention, and we will address it to ensure itโs resolved promptly.On a positive note, weโre delighted that you enjoyed your in-room dining experience and rated it 5 stars. Weโll pass your compliments to the team.Thank you again for your feedback, and we hope to have the opportunity to serve you better on your next visit.Warm regards,Concorde Hotel Shah Alam