Grand Ezel Hotel Reviews

I would love to give them a better rating, but unfortunately, they allowed another customer to leave with most of my laundry. The staff were wonderful but the manager didn't come to see me about the issue. Now I'm missing about 2/3 of the clothes that I had with me and no response from the manager about replacing my stuff. The room was nice but no cleaning was done for the 5 nights I was there. I'm really annoyed with the manager not showing up to do his job and will be lodging a complaint.

was not the best experience

All services and conditions are worth the money that was paid.

Hygiene: There are cockroaches Service: Can't understand English

The room is not big, but clean. There are problems with the plumbing, the watering can is leaking and so is the faucet in the shower.

Breakfast was ok, plumbing was tired, there were problems with wi-fi.

Is the surrounding area okay? I drove here at night. There are some entertainment venues in the surrounding area. Let's take a sleep.

This hotel is located near Mersin Railway Station. There are various other hotels nearby. The rooms are clean. The power button on the remote control was broken, but I fixed it by turning off the main power.

The location here is very convenient. The largest inland bus station is nearby.There is a large shopping mall in just 5 minutes' walk, and you can buy anything here.If you choose to walk to the bus station, it will take about 15 minutes. can be reached

A perfect price performance hotel. The staff is friendly.

The hotel room is clean and the location is good. Highly recommend everyone to stay.

The location is good, the employees are very attentive, the cleaning is good, there is no parking problem.

It is clear that the hotel has seen better days and is now clearly in need of renovation. It's a pity! The area is not at all conducive to walking; you get the feeling that you are in a disadvantaged area.

Located almost in the very center. The hotel is pleasant, the staff is responsive and friendly. For business trips - ideal. On the downside, the metro is currently under construction.