Atour Hotel Kunming Dianchi Road Reviews

Response from Property: 親愛的朵友，感謝您對朵兒的喜愛與支持！您的滿意是我們前進的動力，我們會繼續努力，為您和每一位客人提供更貼心的服務。期待與您再次相遇

Response from Property: Thank you for your recognition of us ! Looking forward to your next stay !

Response from Property: Dear Duo friends, thank you for your love and support for Duoer! Your satisfaction is our driving force. We will continue to work hard to provide you and every guest with more considerate services. Looking forward to meeting you again

Response from Property: Dear Duo, I am very sorry for not bringing you a bad experience. According to your feedback, we will increase the intensity of room inspections for smoke smell. The lights in the bathroom have been checked in all rooms this month and no problems have been found. If you encounter such problems during your stay, please let us know at any time so that we can handle it for you as soon as possible. Regarding the room type, you booked a superior king-size room (the first and last room, no refrigerator and no coffee). With your consent, we upgraded you to an executive king-size room (the room is in the middle, away from the elevator, with a refrigerator and coffee). Maybe I didn't tell you the difference in the room last time I stayed, which led you to mistakenly think that the room type had not been upgraded. Thank you very much for your suggestion. Duo will also pay attention to this reminder to avoid misunderstandings.

Response from Property: We are very sorry that this stay did not satisfy you. Duoer has been working hard to collect opinions and suggestions from customers. Thank you for your valuable comments. Only in this way can we find Duoer's shortcomings and areas that need improvement. Duoer has received the issues mentioned in your comments. Duoer will work hard to continue to improve. We sincerely invite you to give Duoer another chance to witness Duoer's gorgeous transformation. I wish you a beautiful life everywhere!

Response from Property: Dear Duoyou, we are honored to receive your recognition. We will continue to work hard and will not let down the expectations of every user. Your praise is like the warm sunshine in winter shining into the hearts of each of us. We welcome you to come and stay.

Response from Property: Dear Duoyou, we are very sorry that we have not been able to bring you satisfactory service and experience. We will increase the intensity of ward inspections regarding hygiene issues. Late-night porridge is available in all stores for self-service dining in the restaurant. If it is not convenient for you, you can contact the front desk for help. Your service and cleaning are also very sorry that we may not be able to check your needs in time. We will increase floor inspections. The hotel provides free earplugs and eye masks. At the same time, the store is inspecting the hardware this month. We will discuss the issues you mentioned. Once adjustments are made, you can inform us at any time during your stay and we will help you with your praise during your stay. Thank you again for your feedback and apologize.

Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style, warm feeling and comfortable experience are all in Atour. When you are away from home, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is not limited to hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well.

Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style, warm feeling and comfortable experience are all in Atour. When you are away from home, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is not limited to hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well.

Response from Property: Woohoo, Duoer is so sorry that she didn't get your full score. Duoer will work harder. The store is also being upgraded and renovated. I look forward to meeting you next time. Duoer is waiting for you in Kunming.

Response from Property: Hello, dear Duo friend. Duo is so happy to see your five-star praise. Satisfaction is just the starting point. Surprise and touching are what Duo pursues. Meeting you makes Duo feel extremely happy. Duo looks forward to your visit again. Have a pleasant journey~

Response from Property: Dear guest, thank you very much for your affirmation of Duoer. Your satisfaction is the greatest motivation for our progress. Atour, started from a hotel, not just a hotel. Duoer has blossomed all over the country. We look forward to seeing you again on your trip. Thank you again for your recognition of us. In wind and rain, Duoer will always be waiting for you at Kunming Dianchi Lake!

Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style is in Atour, warm feeling is in Atour, and comfortable experience is in Atour. When you go out, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is not limited to hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well!

Response from Property: Dear friends of Atour, thank you for your praise and recognition. We are very happy. Hotels are our foundation, service is our basis, humanistic style is in Atour, warm feeling is in Atour, and comfortable experience is in Atour. When you go out, you can relax your mind and enrich your spirit in the city. This is Atour. Atour started from hotels, but it is more than hotels. We look forward to your next wonderful encounter. Atour wishes you a happy life and everything goes well.