Building 3, No.18 Xiangzimiao Street, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
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CitiGO Hotel Bell Tower Xi'an Guest Reviews
4.8/5
Excellent
2904 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(2904)
Positive reviews(2876)
Reviews with photos/video(527)
Delicious breakfast(354)
Easy to get around(223)
Friendly front desk staff(155)
Well designed(79)
Small room size(62)
Close to metro(58)
Tasty coffee(35)
Offers pick-up/drop-offs(31)
Negative reviews(28)
Guest User
Guestroom (Double bed)
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Friendly and helpful staffs. Good location in the city centre. Cozy little room perfect for one person. Will definitely stay again.
Response from Property: 您對CitiGO酒店的認可,茫茫人海中遇見您是我們的幸運,酒店將以温馨舒適的配置,貼心的服務,給您星級的享受,為您提供一杯暖飲,一個舒適的空間,一段愜意的時光是我們的目標,好口碑源於客户,讓您滿意我們深感欣慰親愛的小主您好,非常感謝,我們會不斷創新,竭盡全力,把最好的服務帶給每一位非常感謝您對CitiGO酒店的親們,祝您生活愉快,工作順利~
Guest User
Guestroom (Double bed)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Very good experience,hotel is clean and very accessible, highly recommended!
Response from Property: 聽説,長得好看的人都住CitiGO,原來不止長得好看還很有趣,很有眼光呢,酒店超大音樂餐吧,舒適安靜的辦公商務區,悠然愜意的閑庭深院,還有晚上超級好吃,得到無數稱讚的雞湯小餛飩,強烈推薦哦!
Bay Swee Hon Vernon
Guestroom (Double bed
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Excellent location beside the entrance South Gate wall. Surrounded by eateries and quaint coffee shops esp along De Fu Lane. Room has all the amenities needed at arms reach. Also loved the free supper provided.
Response from Property: 親愛的小主,終於等到你,還好我沒放棄,看着這暖心的評價,我覺得我們的努力和認真都值得,歲月靜好,我心安然,衹有體驗過了才會懂,延續一如既往的住宿環境和更完善的服務,是我們一直努力做的,喜歡我們記得回來看看我們噢,祝您生活愉快!
Coral Ong
Queen Room
Stayed in Feb 2024
Travel with friends
6 review
4.5/5
Great
Posted on Mar 24, 2024
Good location, clean & comfy. Room is a bit small but acceptable.
Response from Property: Thank you very much for choosing to stay at CitiGo Hotel. The design concept of CitiGo is the planning of a small room and a large public area. The huge public area can meet the social needs of young people. The open-air balcony is an excellent place to watch the night view and take photos. The oversized lobby can meet the requirements of bar, reading, office and dining. The brand is young. The free and casual style is deeply loved by young people. When booking a room, you can pay attention to the hotel room size and other factors to improve your stay experience. If you have any questions as soon as you check in, please contact the front desk. We will do our best to solve it for you. We look forward to it. Your visit again
Lin Qun (林群)
Queen Room
Stayed in May 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Jun 30, 2024
Location wise this is about a 7 min walk away from the nearest metro. near to the Xi an Wall (Yong Ning Men). Walkable distance to the Hui Min Food Streets and other nearby food streets and also a early morning market nearby. Hotel itself is nicely decorated, a great touch is that they offer daily supper from 10-11pm, and even afternoon tea (the barista made coffee latte was very good). Breakfast is also quite a good spread and is all the way till noon. The only gripe I had was the room I had was right at level one and right and the entrance way, thus I can hear people in and out at night an people walking along the passageway having calls. Some lights in room are malfunctioned. Do note also that the toilet/showers are transparent and can only be covered with a translucent curtain, so may be a little awkward if travelling with friends.
Response from Property: 非常感謝您選擇入住CitiGo歡閣酒店。CitiGo設計理念就是小房間大公區的規劃,龐大的公區可滿足年輕人的社交,露天陽台看夜景拍照都是絕佳的場地,超大的大廳可滿足酒吧,閲讀,辦公及用餐,品牌年輕,自由,隨性的風格深受年輕人的喜愛,預訂房間您可以關注一下酒店房間面積大小等因素提高您的入住感受,入住第一時間有任何疑問可聯繫前台,我們竭盡全力為您解決,期待您的再次光臨。
Jasmine Lim
Queen Room
Stayed in Jun 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jul 27, 2024
The hotel is quite exquisite! Location is near few shopping malls and famous attraction.
Response from Property: 尊敬的客官,想收藏無數的瞬間,比如火車鳴笛的瞬間,閃電劃破天際的瞬間,還有見你時,怦然心動的瞬間~CitiGO期待與您的再次相遇!
Ioannis Christian
Queen Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Really good hotel, very convenient, nice breakfast. Enjoyed the time
Response from Property: 親愛的小主,櫻花落滿了衣襟,春風又在肩上停,眾裏嫣然通一顧,人間顏色如塵土,朝暮與年歲共往,我與您同行~CitiGO期待您的再次光臨!
Guest User
Guestroom (Double bed
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Hotel room was very clean and counter staff were super lovely! Location is conveniently located near the South Gate. Great atmosphere all around the hotel, no worries about any dodgy environment.
Kind cleaning ladies saw that we had a huge pile of unfolded clothes on our couch and went on to fold all of them neatly oand left a cute note for us! Front counter were very accommodating to our request and helped in whichever way possible.
Response from Property: 尊敬的客官,看到您的言語,好像兔子的世界下起了胡蘿蔔雨,是童話一樣的竊喜~CitiGO期待與您的再次相遇!
Maria Escala
Queen Room
Stayed in Mar 2024
Solo travelers
15 review
4.5/5
Great
Posted on Apr 20, 2024
The hotel staff was great, and I really enjoyed the breakfast, but the best thing was the location!
The staff was helpful, and the room was clean. It is a very small room though. Ok for solo travelers, but not sure I would share it.
I rated it down because even though it was a non-smoking room, it smelled like cigarrettes, and there was no way to leave the window open to refresh the air, it closed automatically every time i left the room
Response from Property: Dear guest, hello, first of all, thank you for choosing our hotel and recognizing us. Secondly, we are sorry that you did not have a perfect stay experience during your stay, which affected your rest. After seeing your feedback, we will arrange for engineers to conduct inspections and strengthen regular maintenance as soon as possible. I believe that your feedback is for our better growth, so that we can better improve ourselves and provide every arriving guest with a home away from home and comfortable accommodation experience. I hope you can give us another chance. We all The staff will look forward to your next return with a warm and full working attitude, and wish you a happy life and smooth work.
Alice
Guestroom (Double bed)
Stayed in Mar 2024
Couples
4 review
4.7/5
Amazing
Posted on Apr 13, 2024
Location was perfect, there is a temple right in front of hotel, at night the streeet is famous with a lot of youngsters approaching. There is a street with bars and eateries nearby. There are convenience store next to hotel too. It’s close to the cultural street that people sell Chinese cultural goods and choreography items. It’s very close to bell tower.
Response from Property: 聽説,長得好看的人都住CitiGO,原來不止長得好看還很有趣,很有眼光呢,酒店超大音樂餐吧,舒適安靜的辦公商務區,悠然愜意的閑庭深院,還有晚上超級好吃,得到無數稱讚的雞湯小餛飩,強烈推薦哦!
Guest User
Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Good location and walking distances to many attraction sites ! I did not try the breakfast but was pleasantly surprised by the supper. Staff was very friendly and helpful, making the stay extremely comfortable. The room was comfortable and quiet despite being situated in a central area.
Response from Property: 聽説,長得好看的人都住CitiGO,原來不止長得好看還很有趣,很有眼光呢,酒店超大音樂餐吧,舒適安靜的辦公商務區,悠然愜意的閑庭深院,還有晚上超級好吃,得到無數稱讚的雞湯小餛飩,強烈推薦哦!
Paul_BKK
Guestroom (Double bed)
Stayed in Feb 2024
Couples
8 review
4.7/5
Amazing
Posted on Apr 3, 2024
Great location, just around the corner from some nice little bars and restaurants, proving that not all of China is as boring as the east side! It is also within walking distance of the drum and bell tower and Muslim street. The hotel itself was clean and comfortable with some nice touches, such as the various buttons above the bed, for activating every room light and window curtains/blinds.
Definitely recommended if you visit Xi'An.
Response from Property: In the wilderness? In the jungle? No, no, no, in the bustling temples, in Chang'an a thousand years later, in the old city where it has rained, in the alleys around the corner, the most beautiful thing is not the scenery, but the moment of immersion in wandering the soul. Come to CitiGO to resonate with the ancients from thousands of years ago. , the heart will mature, but you will always be a teenager.
Marie_Kkf
Guestroom (Double bed)
Stayed in Jun 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Excellent service, super clean and easy to find. Would come again :)
Response from Property: 親愛的小主,終於等到你,還好我沒放棄,看着這暖心的評價,我覺得我們的努力和認真都值得,歲月靜好,我心安然,衹有體驗過了才會懂,延續一如既往的住宿環境和更完善的服務,是我們一直努力做的,喜歡我們記得回來看看我們噢,祝您生活愉快!
Joseba Koldobika
Guestroom (Double bed)
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Very nice place with a very good location. Totally recommended!
Response from Property: 尊敬的客官,我們與您不期而遇,因您的肯定而綻放的更加唯美,滿意衹是起點,驚喜和感動才是我們每一位的追求喲!千里之行始於足下,非常感謝與您相遇,人生得一知己足矣,我們致力為客人提供親切周到的入住體驗,希望每一位朋友到來都能感受到鄰里般温暖和舒適噢~CitiGO與您一路相伴、衹為帶給您最好的體驗!
Gary
Queen Room
Stayed in May 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Nice service, front desk guys always support you highly recommend!!!
Response from Property: Thank you for your compliments and affirmation.Welcome back next time.