Ramada Hotel & Suites by Wyndham Seoul Namdaemun Guest Reviews
4.3/5
Very Good
207 review
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Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(207)
Positive reviews(188)
Reviews with photos/video(35)
Convenient location(31)
Large rooms(24)
Delicious breakfast(21)
Easy to get around(14)
Perfect for business trips(13)
Amenities lacking(8)
Close to airport(6)
Comfortable bed(5)
Negative reviews(19)
AJL Family
Deluxe Triple Room
Stayed in Nov 2024
Family
17 review
4.5/5
Great
Posted on Dec 5, 2024
This hotel does not have coin-operated laundry machines. I had to take my clothes outside the laundromat to wash. The laundromat is not close to the hotel and is difficult to find as Google Maps doesn't work well in Seoul. Finally, I had to take an Uber to the laundromat (coin washing). The location of the hotel is very good, there are many restaurants around. Walking distance from the hotel to Sungnyemun and Namdaemun Market.
Response from Property: Dear Geust.Thank you this is Ramada Hotel & Suites Seoul Namdaemun. in your saying, we don't have the coin laundry machines however, if you want to cleaning your clothes, you can request us the laundry service. it needs to 1 or 2 days for dry cleaning except sunday. Thank you very much for your satisfaction with staying at our hotel. we will always try to be a better hotel. Thank you. - Front Office Jayden.
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 3, 2024
I’ve stayed here numerous times and it is very close to the train station. I always enjoy my stay here!
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun.Thank you very much for your satisfaction with staying at our hotel.we will always try to be a better hotel.Thank you.-Front Office MIKA
Calitos
Superior Double Room
Stayed in Jan 2025
Couples
4 review
3.7/5
Posted on Feb 22, 2025
Just one day staying near the Seoul station.
I choose here because we had to check in late time, and just needed the place to sleep near Seoul station to go to airport.
It was cheap and quite to sleep.
I think here is residence hotel. Some ppl lives in here I guess.
The best things is airport limousine bus stops right in front of hotel, so actually dosen’t need to go to Seoul station to get the express train.
Response from Property: Dear. Guest. Thank you this is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction with staying at our hotel. some rooms are regidence type for long-term staying guests. it has personal laundry machine and kitchen system for comfortable staying. If you want to make the reservation someday, please remember us and contect us. we will always try to be a better hotel.Thank you. - Front Office Jayden.
Guest User
Superior Twin Room
Stayed in Jan 2025
Travel with friends
15 review
2.5/5
Posted on Mar 9, 2025
Seems closed to station but need walk about 10min and the way is not good to walk
Hotel is old not worthy for this price likes three stars hotel only
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun. I'm really sorry for the inconvenience you caused while using our hotel. To prevent this from happening, we will provide you with the best service and training in the future.we will always try to be a better hotel.Thank you - Front Office Jayden.
Delvin Esteban
Double Corner Suite
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 1, 2024
From the moment I arrived, the staff was warm, welcoming, and attentive, making me feel valued as a guest. The check-in process was seamless, and I appreciated the personalized touches throughout my stay.
The room was immaculate, spacious, and beautifully decorated. The bed was incredibly comfortable, ensuring I had restful nights, and the amenities provided exceeded my expectations. I particularly loved the luxurious bathroom, the stunning city views.
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun.Thank you very much for your satisfaction with staying at our hotel.we will always try to be a better hotel.Thank you. -Front Office MIKA
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Nov 14, 2024
Large clean room, close to Seoul station. Room has washing machine but no facilities to dry washing so had to find coin wash. Small kitchen no cooking equipment, plates or cutlery. Staff not very helpful but polite.
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun. We provide a drying rack for your laundry if needed.Thank you very much for your satisfaction with staying at our hotel.we will always try to be a better hotel.Thank you.-Front Office Kane
Guest User
Deluxe Double Room
Stayed in Sep 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Oct 23, 2024
All Staffs at front desk provided good services
comfortable bedding
breakfast buffet is good with reasonable price
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun.Thank you very much for your satisfaction with staying at our hotel.we will always try to be a better hotel.Thank you.-Front Office MIKA
Sharifuddin
Atrium Family Suite
Stayed in Nov 2023
Family
4 review
3.2/5
Posted on Dec 31, 2023
Hotel insisted that I must get a separate room for my 2 young children, as the max no. of people allowed for this room is 4A + 1C.
Though we’re a family of 7 (5 children under 17), the hotel refused to accept that we can’t let our young children stay in a separate room on their own.
Response from Property: Dear Sharifuddin First of all, we are very sorry for the inconvenience caused during your stay.Once again, the room you reserved is for 4 adults. However, we provided an additional child for free.But unfortunately Seven people used the room with a standard number of 4 people without our permission, additional chargesWe understand how the family wants to share a room, But please understand the hotel's usage regulationFrontoffice Terry
Guest User
Deluxe Twin Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Ramada was a great place to stay. Lots of shops/places to eat and subway is in very close proximity to walk. Place was really clean and staff was very friendly. For a small fee, There is a breakfast buffet and a shuttle to the airport right at the front door.
Response from Property: Greetings from Ramada Hotel & Suites Seoul Namdaemun. Thanks very much for staying this hotel and leaving a valuable review. We'll do our best to satisfy you next time again. Thank you for everything. -Front office Owen
emma
Deluxe Double Room(Pet Room)
Stayed in Mar 2024
Couples
1 review
2.2/5
Posted on May 6, 2024
It was our last two nights stay out of 21days honeymoon so I thought I'd book us nice roomy hotel room in a prime location. Should not have done that. In trip.com deluxe double (pet friendly) was the only available deluxe double option so we booked it. When we got to the hotel reception the staff member noticed we didn't have any dogs or cats. So I told them we don't have any pets with us but booked the room anyway as it was deluxe double with big nice shower and separate toilet (at least in the photo it seemed like). I also told them I don't mind if they want to put us in a different room then the pet friendly(we have 3 cats and 2 rabbits of our own back home so whether or not it was pet friendly did not matter). We ended up assigned to a longer term residence room, as it had a fridge with separate proper freezer and a washing machine. What bugged me the most was that the shower was so tiny within a tiny bath tub and toilet was right next to the bath/shower. The photos of the deluxe room and the room we were assigned did not match so I rang the front desk and explained the situation and asked. The answer I got was simple 'the room you're in is deluxe double'. No further explanations as to why the toilet is not separate as seen in photo, why is there a bath/shower instead of a big wide shower screen or the room is different to the photo. I swear I took the photos but it's gone for some weird reason🫤 but oh boy after that the entire stay was just a disappointment. Not coming back ever. Good on those who find this hotel delightful but if things go wrong oh boy they're not willing to help.
Response from Property: Dear. emmaGreetings from Ramada Hotel & Suites Seoul Namdaemun.First of all, thanks very much for staying at this hotel and leaving a valuable review.We are truly sorry that we did not give you a satisfactory experience.You were confused because the actual structure of the room was different from the picture you saw.We're afraid but you might have seen a picture of a different room type.Anyway, We're very sorry that we couldn't satisfy you.Please visit again so that we can make up for this.Thank you for everything.-Front office Owen
Pankaj
Superior Double Room
Stayed in Oct 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Dec 1, 2023
Nice hotel near Seoul Station.
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun.Thank you very much for your satisfaction with staying at our hotel.we will always try to be a better hotel.Thank you.-Front Office Oscar
Guest User
Atrium Family Suite
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on May 17, 2024
Room is clean, modern, near hanok, good location
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun. Thank you very much for your satisfaction with staying at our hotel. we will always try to be a better hotel.Thank you.
JK25
Premier Triple Room
Stayed in Jul 2024
Family
2 review
3.5/5
Posted on Oct 9, 2024
nice area,hotel is ok, not great.
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun.Thank you very much for your satisfaction with staying at our hotel.we will always try to be a better hotel.Thank you.-Front Office Leo
Anonymous User
Superior Double Room
Stayed in Jul 2024
Solo travelers
5 review
3.6/5
Posted on Sep 9, 2024
Room is little bit old
Response from Property: Thank you this is Ramada Hotel & Suites Seoul Namdaemun.I'm really sorry for the inconvenience you caused while using our hotel.To prevent this from happening, we will provide you with the best service and training in the future.we will always try to be a better hotel.Thank you-Front Office MIKA
Amarendra
Superior Double Room
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 6, 2025
Excellent
Response from Property: Dear AmarendraThank you this is Ramada Hotel & Suites Seoul Namdaemun.Thank you very much for your satisfaction with staying at our hotel.we will always try to be a better hotel.Thank you. - Front Office MIKA